We have just returned from a wonderful stay at the Kapalua Villas, where we and our guests stayed for our wedding on 4/28. My wife and I were in Bay Villa 23 G1 for 6 nights and were VERY reluctant to leave. So many positives, and very few negatives. I'll try to separate out my comments by category:
Our 1BR/1 1/2 BATH villa was very well-appointed, modern, and spacious. Overall, solid 4-star accommodations. We had a great view of the ocean and enjoyed the sound of the waves lulling us to sleep each night. The bed was fairly soft and comfortable. The master bath featured a stone tub with shower.
As others have mentioned, it is quite important to do research and request specific units when booking this property, as the standard villas vary considerably from one another. On the other hand, the Gold-level villas are all very nice and feature premium appliances/furniture/cabinetry/fixtures. However, our guests stayed in both Gold and standard villas and were very satisfied.
As an additional note, some villas are only available directly through the owner. Prices through that channel may be lower than through the Villas office. Although renting from the owner means that the resort amenities (housekeeping, shuttle, Ritz access) are not included, these may or may not be worth an extra 50-100 per day for some.
Housekeeping- Extremely discreet, quiet, and flexible. We kept irregular hours, and they were still able to get the job done without approaching us repeatedly. They basically do light work only (make bed, take out garbage, run dishwasher).
Shuttle- Variable, but generally good service. They typically arrived within 0-15 min of our target pickup time, which was perfectly adequate most days (we used our rental car on wedding day to be safe). They will take you anywhere on the property, and drivers are generally polite and accommodating. On one occasion, I was asked to "please wait outside" by the operator when I called for a shuttle, which I thought was rather rude. On every other occasion, the driver gave a knock on our door when he arrived.
Resort Priviliges- All residents of the Villas can access the pool and have charging priviliges at the Ritz-Carlton Kapalua. Since we had our wedding ceremony at the Ritz, these extras came in handy for some of our friends and family. The Ritz pool is very nice.
Efficient and pleasant front desk staff. One charge was inaccurate on our bill, but was quickly remedied. The error was understandable, since approximately 20 people were staying at the resort who had the same first name, last name, or both!
We like the natural beauty and stunning views offered at this resort. In contrast, the resort "complex" of Kaanapali to the south seemed more crowded and artificial when we visited friends staying there. From our oceanfront villa, it was a 2-minute walk to a small but pretty beach and rock pools. Two other larger beaches were accessible via shuttle. Kapalua is about an hour from the airport and 20-30 min from Lahaina.
We highly recommend this resort as a wedding site (see also our review of the Ritz-Carlton Kapalua coming soon). Please feel free to contact us with any questions not answered in this long (sorry!) review.
- Official Description (provided by the hotel):
- The Kapalua Villas are located on the beautiful Kapalua Resort on the west side of the island of Maui. Offering 1, 2 and 3 bedroom condominium accommodations. ... more less
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- Also Known As:
- The Kapalua Villas Hotel Kapalua
- Kapalua Hotel Lahaina
- Kapalua Resort Lahaina
- Kapalua Villas Maui
- The Kapalua Villas, Maui