A great welcome and a very clean b&b - owners were very kind and accomodating on arrival.
All this was ruined by appalling mattress quality in the twin room; all the top padding (if there was ever any) has worn and you could feel every spring you had weight on through the mattress. To top this off, the bobbly polyester/poly-cotton sheets were not the best - although all were clean.
I had little sleep and a bizarre (and unsatisfactory) reaction to my complaint in the morning, which could have been because the owners genuinely do not know how to handle a complaint. I felt like I was not taken seriously and was not offfered a discount, which I then had to haggle for.
I have stayed in more comfortable hostel beds, for a quarter of the price. The night before I had stayed at beautiful b&b for the same price, less than 15 miles away, and only wished I had taken 2 nights there instead of this debacle.
I would be ashamed of offering a bed as this to a guest. The second bed in the twin room was just the same. If you had a different room, maybe the mattresses are of a higher quality or are newer. The b&b was pretty empty, but I was certainly not upgraded for my single-supplement cost.
- Official Description (provided by the hotel):
- Aaranmore Lodge is in a prime location for easy access to all Tourist Attractions, Giants Causeway, Rope Bridge, Dunluce Castle, and Old Bushmills. A short walk along the water front to excellent restaurants, wine bars, pubs and beaches. Royal Portrush Golf Club on the doorstep and several other golf courses just a short drive away, Aaranmore Lodge enjoys an international clientele in their en-suite rooms with either Superking or Twin beds, large Flat Screen TV, Tea/Coffee, Hairdryer, Clock/Radio and WiFi. Internet, Parking. Aaranmore Lodge encourages a relaxing atmosphere and does not accommodate party groups or night clubbers. ... more less
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