My Granddaughter was staying at one of the cottages for an extended visit and I needed information and help associated with her stay. The Owner Matt went out of his way to comply with my request and ensured that my Granddaughter had a smooth and safe arrival. Being a longstanding TripAdvisor reviewer it is fair to say that it is not often that I have come across this level of customer service.
We booked this due to my Mother in law who was in a wheelchair wanted something accessible, we saw this venue was in an idea place for us, lots to do around.
Unfortunately between booking and arriving she passed away but crylla were very accommodating when it came to re-arranging a double room to a twin room as we brought our grandmother instead, we asked them to change the room on arrival and almost immediately they came and changed the room no problem.
Excellent facilities, all the little details were included, milk in the fridge, washing up liquid and cloths next to the sink, tea and coffee stuff with biscuits set out for us, loo roll in the 3 bathrooms (we were in a 4 bed property) the extra kids beds were there with bedding ready, and the most important thing, the dishwasher had tablets all ready to go, and instructions all in a draw, which was very helpful when it came to setting the dishwasher.
The grounds were lovely, big grassy area out the front, ideal for our badminton set we brought, plenty of stuff for the kids to do.
The only negative thing I would say, which is nothing much to do with crylla but... trying to turn right out onto the main road is a nightmare! A couple of times (in 2 cars) waiting over 10 mins to get out :-(
We left booking a weeks holiday till the last minute and we got really fortunate to find this little gem of a cottage. The location is excellent to get to most places in the Cornwall. It’s based just outside Bodmin and we could get to the both North and south coasts within 20mins.
The cottage had everything we needed and many other bonuses like barbecue stuff and books and board games, dishwashers and washer and dryer.
The hosts were really helpful and gave excellent advice on places to visit.
We would highly recommend this cottage.
As a family of 4 we really enjoyed our stay. The cottage was just a nice as the photos and were equipped with all that we needed to feel at home. Very clean too. The forest and meadow walk was good but very steep, the kids enjoyed exploring. The staff couldn't have been more helpful. The leisure facilities at China Fleet were a godsend especially on the days the weather was off. We would definitely go back and highly recommend it.
The cottages were cosy, superbly fitted out and well maintained. We were 'between houses' and so we stayed there for 2 months. The free WiFi wasn't superfast but quite sufficient for general use.
The surrounding area is lovely and we'll certainly miss our meadow walk to spot the rabbits!
Special mention to Emma and Kim for their help and friendliness.