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Experience was okie and food was bad. Cleanliness to be taken care in property

Review of Vythiri Resort
2.0 of 5 bubblesReviewed Jun 17, 2024
It was good room but floor was slippery in the room we stayed. It was honeymoon villa we stayed with pool under bed
Food I give 0. It was totally Kerala style which not other state people would like it and we couldn’t eat that food. I was very upset and even after talking to people there night food was pathetic. Pls consider other state people and cook food. We pay so much and food goes bad. Very bad and items is also less compared to any other resorts we travelled in south.
Ambience was good but cleanliness to be taken care. Night looks scary because of that
Date of stay: June 2024
Room Tip: Road to this property is pathetic
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabu Varghese, General Manager at Vythiri Resort, responded to this review
Responded Jun 28, 2024
Dear Guest ,
Thank you for sharing your feedback about your recent stay with us.
We apologize for the issues you experienced, including the slippery floor in your room and the food not meeting your expectations.

We understand that our Kerala-style cuisine may not have been to your liking, and we will definitely consider offering more diverse options to cater to guests from other states. We will also address the cleanliness and ambiance issues you mentioned, including the lighting at night.
We appreciate your feedback and will work to improve our services to ensure a better experience for all our guests.

Thank you for helping us grow and improve."

Kind Regards ,

Sabu Varghese
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (1,361)
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      11 - 16 of 1,361 reviews
      Reviewed June 16, 2024

      Best property amid vast niligiri jungle...
      Serenity of nature and natural waterfall in the resort are of heart soothing experience..

      The property provides you the best hospitality and personal touch was given by Mr.Avinash and team

      Overall 10/10 rating for making my stay a memorable one.

      Date of stay: June 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Trail16281463218
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Sabu Varghese, General Manager at Vythiri Resort, responded to this reviewResponded June 27, 2024

      Dear Guest ,

      Thank you so much for your kind words and top rating!
      We're thrilled to hear that our property exceeded your expectations and provided a heart-soothing experience amidst the nature . We're glad you enjoyed the natural waterfall and the hospitality of our team, especially Avinash.

      We're proud to have created a haven where nature and comfort blend seamlessly. Thank you again for your appreciation, and we look forward to welcoming you back to experience more of our warm hospitality!

      Kind Regards ,

      Sabu Varghese

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed June 9, 2024

      Vythiri Resort is indeed a beautiful experience. The location is absolutely amazing as it’s nestled in verdant greens.. staff is extremely courteous and helpful. They would make you feel right at home. Food quality as well as variety is great. So is evening live entertainment during dinner. We are surely looking forward for our next visit👍

      Date of stay: June 2024
      Trip type: Travelled with family
      Thank 283diptid
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Sabu Varghese, General Manager at Vythiri Resort, responded to this reviewResponded June 27, 2024

      Dear Guest,

      Thank you for your wonderful review! We're delighted to hear that Vythiri Resort exceeded your expectations and provided a beautiful experience.
      We're thrilled that you enjoyed our stunning location, surrounded by lush greens, and appreciated the warmth and hospitality of our staff.
      We're glad you savored our food and enjoyed the live entertainment during dinner. Your kind words mean a lot to us, and we can't wait to welcome you back for your next visit. We'll continue to strive to make every moment with us a memorable one.

      Thank you again, and we look forward to seeing you soon ..

      Kind Regards ,

      Sabu Varghese

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed June 4, 2024

      One of the best resorts i have visited througout south. Infact the best. Right from check in to the location, service, food, ambience, rooms everything was perfect. Already planning to vist again. Left the resort with some wonderful memories of the rain forest, the stream inside and a beautiful waterfall just next to the resort. Nature walk in the morning was super. Loved everybit of the forest resort experiance. Staff is a huge plus.

      Room tip: Do carry proper rainy shoes for a wonderful nature walk
      Date of stay: June 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Coastal18923715834
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Sabu Varghese, General Manager at Vythiri Resort, responded to this reviewResponded June 27, 2024

      Dear Guest,

      Thank you for your incredible review! We're overjoyed to hear that Vythiri Resort has become one of your favorite destinations in the south, and indeed, the best! We're thrilled that every aspect of your stay, from check-in to checkout, was perfect.

      We're delighted that you enjoyed our stunning natural surroundings, including the rainforest, stream, and waterfall. Our staff will be thrilled to know that their hard work and dedication made your stay truly unforgettable.

      We can't wait to welcome you back again and create more wonderful memories for you. Thank you for your kind words and for already planning your next visit

      Kind Regards ,

      Sabu Varghese

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed June 4, 2024

      Positive
      1. Fantastic place - Away from humdrum of automobiles and skyrises, sufficient tranquility and greenery for attaining physical and mental rejuvenation. Rooms equipped with mosquito/ animal nets and routine products.
      2. Facilities - Equipped with most of the required resources (swimming pool, restaurant, jungle paths, football and badminton court, etc.).
      3. Service - Polite and courteous behaviour of the staffs (even though language barrier can be an issue with the housekeepers).

      Negative
      1. Careful of the animals - Leech-bites are prevalent if ventured into the grass, or the natural pool. Flies, beetles can fly inside room. Monkeys are not to be poked.
      2. Absence of walkable/jogging path - Due to the pathways made of concrete slabs in the entire campus, robust footwear is preferred. Difficult to walk barefoot anywhere.
      3. Overpriced - (Personal experience) Based on their exorbitant package price (Vythri Premium Haven) a nominal complimentary service like a cup of tea was expected to be provided for driver/ friend who drops you in the resort that too without the resort location, which was supposed to be sent via whatsapp from the hotel side.

      Date of stay: May 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank toorjo
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Sabu Varghese, General Manager at Vythiri Resort, responded to this reviewResponded June 27, 2024

      Dear Guest,

      Thank you for taking the time to share your detailed feedback about your stay at Vythiri Resort! We're thrilled to hear that you enjoyed the tranquility, greenery, and facilities, and appreciated the polite and courteous behavior of our staff. We understand that there were some areas where we could improve, such as:

      - Taking extra precautions against leeches, flies, and beetles
      - Providing a walkable/jogging path
      - Reviewing our pricing and inclusions

      We appreciate your suggestions and will work to address them. We'll also ensure that our staff is better equipped to handle language barriers and provide necessary assistance.
      We'll review our packages and inclusions to ensure that our guests feel valued. Thank you again for your feedback, and we hope to welcome you back soon

      Kind Regards ,

      Sabu Varghese

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed June 2, 2024

      Amazing experiences. Very good hospitality services.
      Avinash / Sylvester have provided excellent hospitality services

      We had stayed for 7 days, and rooms are neatly maintened and they respect the nature very much.

      Ambience is very nice. Food is amazing.

      Date of stay: May 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Kamalrajbabu B
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Sabu Varghese, General Manager at Vythiri Resort, responded to this reviewResponded June 27, 2024

      Dear Guest,

      Thank you so much for your wonderful review!

      We're thrilled to hear that you had an amazing experience at Vythiri Resort, and that our hospitality services exceeded your expectations. We're grateful for your appreciation of Avinash and Sylvester's excellent service - they will be delighted to know that their efforts made a difference.

      We're proud to have maintained a high standard of room cleanliness and respect for nature, and we're glad you enjoyed the ambience and food.

      Your kind words mean a lot to us, and we look forward to welcoming you back for another unforgettable stay

      Kind Regards ,

      Sabu Varghese

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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