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“Arrogance !”

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Longueville House Hotel
Ranked #2 of 4 Hotels in Mallow
Certificate of Excellence
Reviewed 5 February 2004

Didn't stay in the hotel but attended for evening meal. My wife found a live worm on her fresh fruit salad desert. Managements attitude to the matter was unreal - the fresh fruit is straight from the garden so these things will happen ! She was offered another 'fresh fruit 'desert which she declined ( still nauseous from the sight of the earlier one ) . A small deduction was made from the fixed dinner bill on account of the uneaten desert - presumably the full price would have been charged if the substitute desert was accepted . A nice meal generally in a nice location but the arrogant attitude of management to our situation was incredible !

12  Thank newdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 - 237 of 237 reviews

A TripAdvisor Member
Chicago, IL
224
Reviewed 14 September 2003

We just returned from a 10 day vacation to the southwestern coast of Ireland. Our last stop was the Longueville House. The hotel is situated on acres of gorgeous land and the rooms are just slightly above average- a bit dated and rather small (we had deluxe rooms). The woman that checked us in was quite curt and seemed tired. We asked for an iron upon arrival which never came. Our shower door was non-functional leaving a huge puddle on the floor. The resturant has receivced many accolades but our party of nine had below average service and the food ranged from wonferful to yuck. To add insult to injury, the chef's special, which was chicken, was so salty, we were all dying of thirst with no water in sight. I had to find the waiter on foot and it still took too long. The bill for the stay was way too high for the services and accomodations rendered.

12  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile
Google Translation

Stayed: September 2017, travelled with friends
Thank Alessandro B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2015
Google Translation

  • Stayed: May 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Regula21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2011
Google Translation

  • Stayed: April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nogLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Longueville House Hotel

Address: Killarney road, Mallow, Ireland
Region: Ireland > Province of Munster > County Cork > Mallow
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #2 of 4 Hotels in Mallow
Price Range: $213 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Longueville House Hotel 4*
Number of rooms: 22
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Also Known As:
Longueville Hotel Mallow
Longueville Mallow

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