I recently stayed here with a small group.
First of all let’s say that this Hôtel cosmetically oozes class and style with great bedrooms , restaurants and location but that’s where it stops . It’s not living up to the hype . I have a 5 star Four Seasons Hôtel nearby and they are on the money in every aspect and Castlemartyr could so easily be on that level .
So what’s missing ?
Check in efficient but no offer to take luggage , explain the Hotel or assist in explaining room lighting and facilities . It’s a long walk to the rooms so when the Receptionist points in the direction of the lift you don’t expect a long lonely hike.
We booked a meeting room but there was no interaction from staff.
We all felt fairly anonymous which is a shame.
Some staff were excellent but a few others were fairly abrupt.
Overall very good but some attention to those important extra details are badly needed. They would complete the experience and this Hôtel is not so far away from being perfect
- Free Wifi
- Free Parking