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Reviewed July 13, 2021 via mobile

We recently paid our second visit to Castlemartyr Resort Hotel, staying in a lodge on the grounds. These offer great space for families and the full use of hotel facilities (and even though you are not in the main hotel, you are welcomed in the same way and are not treated as a lesser guest!) The location of the hotel is beautiful and the surrounding area offers lots of places to visit and explore.
This is an unfussy and friendly 5-star experience, not an easy balance to achieve. The facilities and grounds are pristine and well managed and then the excellent staff just elevate the whole experience. They are courteous and helpful, always ready with a smile and a positive attitude, irrespective of where they are working or the situation they are dealing with.
While COVID has meant some adjustments to how services are delivered, it did not negatively affect our experience and we were reassured with the safety measures in place. It was great to be back in the Castlemartyr Hotel and we hope to return again.

Date of stay: July 2021
Trip type: Travelled with family
2  Thank H6119GNlouiseb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Trevor Sheehan, Guest Services / Front Office at Castlemartyr Resort, responded to this reviewResponded July 16, 2021

Dear Reviewer,

Many thanks for taking the time to post such a positive review.

I am delighted to read that you had such an enjoyable stay in one of our self catering Lodges and enjoyed the facilities of the hotel.

Also it is lovely to read that you and your family felt safe with us during these " COVID" times.

We are looking forward to welcoming you back for your return stay.

Kind regards,

Trevor
Trevor Sheehan
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2021

You would struggle to find a hotel in the country that you would be as well looked after. Top notch rooms, food & facilities. The staff go above and beyond to make your stay special. Every thing is done to an extremely high standard.

Room tip: The suits in the house are out of this world
Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
1  Thank roibeardw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Trevor Sheehan, Guest Services / Front Office at Castlemartyr Resort, responded to this reviewResponded July 16, 2021

Dear Reviewer,

Many thanks for taking the time to post such a positive review about your recent stay with us.

The team will be delighted to read your feedback and it will encourage them to continue to strive to deliver our five star service standards.

Kind regards,
Trevor
Trevor Sheehan
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2021

We stayed for 2 nights for the 1st time recently in this beautiful hotel and didn't want to leave! Everything from arrival to checkout was spot on. Every member of staff is so friendly and its a pleasure to see.
We arrived early not expecting our room to be ready and to grab a bit of lunch outside as weather was fabulous but when checking in we were told we could take our room straight away which was a bonus! Our room was very clean, nice and airy with everything you need. Lunch outside was lovely, as said weather was great and grounds looked picture perfect.

We ate 1st night in grill and it was really good, service etc. could not be faulted. We ate in Bell tower on our 2nd night and honestly the food was unreal. Victor and staff really took care of us. Breakfast on both mornings also really good, the choice, variety and service brilliant. Our pool visit was early morning 9am and it was very quiet. Pool area and changing rooms excellent.

Covid checks in all areas were exemplary and we felt very safe at all times. Overall we would highly recommend a visit to Castlemartyr and have recommended to friends and family since our return. We will be back!!!!

Date of stay: July 2021
    • Value
    • Location
    • Service
2  Thank poopin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Trevor Sheehan, Guest Services / Front Office at Castlemartyr Resort, responded to this reviewResponded July 16, 2021

Dear Reviewer,

Many thanks for posting such a positive review and for your recommendation.

I am delighted that you had such an enjoyable stay and that you found all of our facilities to your liking.

Also it is lovely to read that you felt safe throughout your stay during these "COVID " times.

We look forward to welcoming you back.

Kind regards,
Trevor
Trevor Sheehan
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2021

Only stayed gor one night but the room was so comfortable.. it was a large room that had really lovely furnishings to relax in . Breakfast was also very good and the staff were very professional but very warm snd hospitable. It was lovely.

Date of stay: August 2020
Trip type: Travelled on business
Thank MonicaM779
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Trevor Sheehan, Guest Services / Front Office at Castlemartyr Resort, responded to this reviewResponded July 16, 2021

Dear Monica,

Many thanks for such a positive review.

I am delighted that you enjoyed your stay with us especially your breakfast and that you experienced the warm hospitality of the team.

Looking forward to welcoming you back in the near future.

Kind regards,

Trevor
Trevor Sheehan
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2021 via mobile

The experience in this hotel was nothing short of extraordinary. The rooms the local area and the food was second to none. Darragh took wonderful care of us at the bar and the entire staff was so friendly and welcoming. Would definitely recommend to anyone. Well worth a visit and a true hidden gem

Date of stay: July 2021
Trip type: Travelled with family
1  Thank Bob M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Trevor Sheehan, Guest Services / Front Office at Castlemartyr Resort, responded to this reviewResponded July 16, 2021

Dear Bob,

Many thanks for taking the time to post such a positive review and for your recommendation.

I am delighted to read that you had such an enjoyable with us.

I will be sure to share your feedback with all the team.

Darragh will be delighted with the mention that you have given him.

Looking forward to welcoming you back for another stay in the near future.

Kind regards,
Trevor
Trevor Sheehan
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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