This was My fifth visit to the falls- we just love the place. On this occasion we had a party of 6 (including two children) as all the people said before it is such a nice hotel, grounds, staff etc , special mention to Omar on reception this man offers first class customer service, also Matilda very proffesional and very willing to help with any queries you might have.
Like a previous post we we couldn't believe that such a family hotel would allow what happened on the Saturday Night, it was nothing short of a disgrace , My two kids aged 9 and 4 were terrifed with all that was going on, they were playing in the games room when two tugs literally pulled a vending machine from the wall Thank God they were not in the way as it could have been fathal I did make a complaint to reception the next morning but been honest I was told they cant be held responsible for their guests!!!!, Later that evening I expressed My concern with Matilda and she appreciated it was wrong and that the hotel had thought it was a female boxing tournament and as it was for charity they were very willing to help. Never in my previous experience at hotel have I encountered this - and I do hope the Hotel have learned from this mistake.
Please dont let this stop you from booking the hotel as otherwise its fantastic, the staff are exceptional- rooms are spacious and the Manager and his brother try their best to keep everybody happy. views from the hotel are amazing and its good to see in these times that the hotel are constantly putting their hard earned Money back into the building when most large international hotels are cutting back.
- Official Description (provided by the hotel):
- Formerly the Manor House of the local gentry, the history of the Falls Hotel is intertwined with that of the area, with many local legends being associated with it. Relax and unwind in the renowned Dylan Thomas Bar. The Grounds of the Hotel extend to 50 acres of gardens, woodland and glen. Its river walks and woodland pathways offer a haven of peace and tranquility, yet it is only 30 minutes away from the booming county town of Ennis and 50 minutes away from Shannon International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Falls Hotel Ennistymon