We used to visit Volsharn a lot when it first opened. Food was lovely, service was impeccable but we visited last night (14/01/2017) and we were disgusted. We had already booked a table for 8:30 as we normally do we arrived at 8:25 and there was no table set up in fact there were only 2 tables for 2 set up and a table for 6 which wasn't set up at all. When we spoke to a waiter he asked us to wait 5 minutes which we did and they pushed 2 tables for 2 together and stuck a chair on the end so there was 5 adults and a highchair stuffed around a table for 4 right by the front door. At the time only 3 adults and the baby were there, we waited for half an hour and no one came to ask us if we wanted a drink. No plates or cutlery set out. When our 2 other adults arrived we waited a further 20 minutes before we finally went up to the bar to ask for some drinks and they said give me 2 minutes. Then came over about 10 minutes later after we went up a second time and we ordered our drinks. They took another to minutes to arrive. No one offered us poppadoms. When we went up to ask for poppadoms they said they'd order them. By this time it was 20 past 9. Our poppadoms still hadn't come out by quarter to 9. We overheard a couple saying to the waiter we've waited over an hour for our food and we're not happy so my husband went to ask at the bar how long the wait for food was. He said food will be out half hour after our poppadoms. We'll were not at 5 to 10 and there was no sign of our poppadoms! So we're now looking at our food coming out around half 10 after we'd eaten our poppadoms. A couple who came in after us had their drinks and poppadoms within half hour of them arriving. We decided we would go elsewhere and told the waiter this. We said we'd pay for our drinks and that was it. All they seemed interested in was getting their takeaway orders out and concentrated on the big table that was there. Absolutely disgusting service!! Will never go there again which is such a shame as we were there at least once a month.
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