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Review Highlights
Great experience!

Our tour guide was Carys and she was exceptional. Her passion and wealth of knowledge was second to... read more

Reviewed yesterday
Roathresident
,
Cardiff, United Kingdom
A great and educational Royal Mint Experience

Had a amazing time at the Royal Mint Experience. Our guide Cerys was so knowledgeable and... read more

Reviewed 2 days ago
sharon f
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Reviews (1,975)
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Traveller rating
1,400
388
129
34
24
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All reviews royal mint gift shop our tour guide well worth a visit coin making take home all ages interesting facts coin collector couple of hours other countries factory floor car park whole experience great visit exhibition area half term
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Reviewed September 14, 2017

This was more interesting than I thought it was going to be. Lots of historical facts about the Mint and its origins as well as up to date information about how our coinage is made.

Date of experience: August 2017
Thank Ivorbell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony W, General Manager at The Royal Mint Experience, responded to this reviewResponded September 21, 2017

Hi Ivorbell. Thank you for taking the time to review your visit. We're glad you found it interesting and that you're happy with the facts and information you received. We want all our customers to have the best possible experience and your comments and feedback are very much appreciated. Many thanks, Anthony.

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Reviewed September 12, 2017

I visited with a party of 12. We had booked so our time was allocated. As we were early arriving we stopped in the cafe for coffee and cake. The drinks were good as were some of the cakes. A couple of us had toasted tea cakes which looked lovely in the display. Sadly, after being squashed in the toasting machine, they ended up flattened and crisp. One of our party asked for an extra pat of butter and was charged 15p!!! Why? Because of the flattening of the teacake, two pats of butter were not enough as they hardly covered the surfaces. That aside, the tour was a good experience. The displays were good and well labelled. Our Guide, Alison, spoke clearly and was informative. She was confident and more than happy to answer questions. Alison didn't hurry us and made sure all those in the Group could see and hear so they got the most out of the visit. She gave us lots of surprising facts. I will look more closely at the coins in my purse in future. I was amazed to find we had spent over three hours in the Royal Mint, time which passed quickly because it was so interesting. The Gift Shop was well laid out with a variety of items to suit all tastes.

Date of experience: September 2017
3  Thank RedJen2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony W, General Manager at The Royal Mint Experience, responded to this reviewResponded September 21, 2017

Hi RedJen2014. Thank you for taking the time to let us know about your visit. I'm sorry to see that the teacakes ended up flattened and crispy by the toasting machine and I apologise for any disappointment this caused to you. I'm also sorry you're unhappy with the extra charge for the butter that didn't quite cover the teacakes. We want all our visitors to have the best possible experience, and your comments will be addressed with a view to improve this moving forward. I'm glad The Royal Mint Experience itself was enjoyable, informative and went at a pace that suited the group. These comments have been passed on to Alison and the team. Many thanks, Anthony.

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Reviewed September 12, 2017

We revived with a quick coffee in a pleasant coffee bar/restaurant before commencing our tour, following a short journey from Cwmbran.
Cheryl our excellent tour guide chaperoned us through various rooms, explaining clearly and with humour how, ' money gets to be in our pockets.' the manufacturing process is riveting and we could see this going on through a large window.The final treat was a brief film and practical exhibitions filled with more information, images, and models.The shop was a bonus.

Date of experience: September 2017
Thank 651cuz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony W, General Manager at The Royal Mint Experience, responded to this reviewResponded September 20, 2017

Hi 651cuz. Thank you for taking the time to post a review. I’m delighted to read that you enjoyed your trip to The Royal Mint Experience and that Cheryl was able to help enhance the experience with her knowledge and humour. We appreciate your feedback and hope that you'll help spread the word about our new attraction to friends and family. We hope to welcome you again soon. In the meantime, keep in contact with us on Facebook (/theroyalmintexperience) and Twitter (@RoyalMintExp). Many thanks, Anthony.

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Reviewed September 10, 2017

Our coach was brought here for the morning, and what a place! The guide was excellent and the tour was fascinating, a good couple of hours here and so enjoyable, no matter what age you are you will enjoy this visit. Lots of lovely gifts, some of them very expensive, and the only criticism would have to be the café, with a captive audience they had a lot food expensively priced. The toilets were great, large and very clean and all in all our coach group enjoyed themselves.

Date of experience: September 2017
Thank teresawebster10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony W, General Manager at The Royal Mint Experience, responded to this reviewResponded September 11, 2017

Hi Teresawebster10. Thanks for taking the time to post this review. We are delighted that you enjoyed your trip to The Royal Mint Experience and we hope to welcome you again soon. Many thanks, Anthony.

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Reviewed September 7, 2017

Really wasn't expecting too much from this if I'm honest - but was pleasantly surprised. The tour was brilliant and you actually get to see in the factory (you are kept very separated from any money unfortunately).
There's an excellent presentation of the history of the mint and many exhibits to look at.
The only reason I haven't given it full marks is because it's quite expensive. It cost us nearly £50 (1 Adult & 2 Teens - which did include minting your own coin for the kids).

Date of experience: September 2017
Thank craigiebaby001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony W, General Manager at The Royal Mint Experience, responded to this reviewResponded September 11, 2017

Hi craigiebaby001. Thank you for taking the time to give us feedback on your visit. We want all our visitors to have the best possible experience, and your comments and feedback are much appreciated. Many thanks, Anthony.

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