This restaurant has a nice outlook and separate vegan / vegetarian menu. Our waitress claimed to have been vegetarian for years so we thought we were safe!
Unfortunately, my husband got half way through his pasta before finding crab in it. They offered him a dessert for free. He ordered the vegan cheesecake and got half way through it before we noticed the waitress stopping dead and looking horrified before running off. He had to track her down 10 minutes later when she admitted that they had served him a non-vegan cheesecake. It was the fact that she had chosen to withhold this information that upset us greatly.
It is potentially dangerous to serve non vegan food on a vegan menu, especially shellfish as people have allergies and pregnant women might think they are safe etc.
We gave them a chance to redeem themselves at the end by giving feedback to the manager but were only met with rudeness and defensiveness. The waitress said 'well at least I didn't charge you extra for soya milk' before running off crying. Even though they did begrudgingly amend the bill I feel there was a distinct lack of grasp of the seriousness of the mistakes and lack of professionalism. The manager was even shouting down the stairs at us as we left! You really can't write this!
I am leaving this review after a great deal of thought as I really feel I ought to warn other vegans and our feedback was so poorly received.
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