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“Good, Basic Hotel for Skiing, but bland, lacked character & a personal touch” 3 of 5 bubbles
Review of Hotel Thalerhof

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Hotel Thalerhof
Ranked #5 of 7 Hotels in Maria Alm
Maidstone, United Kingdom
Level Contributor
112 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Good, Basic Hotel for Skiing, but bland, lacked character & a personal touch”
3 of 5 bubbles Reviewed 27 March 2012

Maria Alm is a pretty village with a good variety of shops. The Hotel is well situated on the edge of the village and although near the main road, our room which was nearest the main road was not affected by traffic noise.

The hotel is half traditional, half modern with the recent addition of a new bar, reception and lounge area. The dining area is very attractive and welcoming (although in the vaulted part the windows were very draughty). We found the new areas of the hotel very clinical and without atmosphere. The lounge is surrounded with walls of glass and is situated between the front door and reception, so it feels a little as if you are sitting in a shop window.

Our bedroom was a basic room (booked through Inghams) with balcony. This was clean and functional although the bathroom was fairly small with a shower and no bath.

We were on half-board and the quality of food was good with no complaints but the food wasn't exciting or memorable. At breakfast, sparkling water and other fizzy drinks were on tap and free, at all other times all drinks (water, coffee etc) had to be paid for. We found that we didn't build a rapport with any of the hotel staff as, whilst attentive, they weren't particularly communicative. One exception was the chef at breakfast who was very amiable and showed an interest in the guests.

Being frequent visitors to Austria, we have found that hotels usually lay on some form of entertainment throughout the week, even if only for one or two nights. However, the Thalerhof had no evening entertainment - e.g. no zither player, no music, no dancing. There was a bar underneath the hotel (the Dengl Alm) which provided lively apres ski and evening karaoke. This however, was mainly full of young people from the village and was extremely smokey.

The small swimming pool was adequate for a swim, although a little chilly and was popular with lots of children. The spa area was next door to the pool area and children under 12 were not permitted. The saunas, steam rooms etc were good but the relaxation area was very small with only 6 loungers and was not peaceful as children could be heard in the pool and adults conversed loudly.

No gym.

The heated boot room had plenty of space for boots and skis and was secured by entry using your bedroom swipe key. However, this was the first time in over 10 years that a pair of our boots disappeared leaving an identical pair two sizes smaller in their place. We are sure that this was purely a mistake on the part of someone with boots now too large for them!

We were very disappointed with the way we were treated on our departure. Our coach was due to collect us at 6:15am on the Saturday. We were advised that the hotel would not be able to provide us with breakfast; instead they handed us each a "packed breakfast" consisting of a basic sandwich and an apple as we left dinner on the Friday evening. We were not provided with any drink and no facilities were available on the bedroom for drink making. We were also locked out of the dining area on Saturday morning so had no access to the drinks on tap either. It felt as if they had supplied us with what they were obliged to and as of Saturday morning we were no longer the hotel's responsibility.

Saturday morning we left our bedroom to find that the stairs, reception and lounge area were in darkness and no staff were around. It was difficult to manoeuvre all our bags, boots and skis in the pitch black!

We were also lucky that we didn't get locked out of the hotel when we took some of our luggage to the front steps of the hotel. The automatic doors allowed us out but not back in. If we had both gone outside at the same time we would have had a major problem.

We were a little unsure whether to visit Maria Alm as we have been used to ski in/ski out hotels. We found that the free ski buses were frequent and the journey time to the nearest lift, short. However, we found that by walking down a short footpath from the hotel (no more than 3 minutes walk in ski boots) it was possible to take a short drag lift which got you onto the whole of the ski area. The ski area is extensive and suitable for beginners to expert skiers. Would we go to Maria Alm again? Yes. The hotel? Let's just say that it may be good to experience something different next time; we noticed that all other English visitors stayed in the hotel next to the main ski lift.

One not to miss is the weekly evening ski display set to music with fireworks performed by the ski instructors with a little help from a few ski students.

Room Tip: Request a room that overlooks the Church for a good view
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Breaktaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 reviews from our community

Traveller rating
    21
    15
    2
    1
    2
See reviews for
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17
Solo
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 March 2012

We all had a good time at the hotel it was extremely welcoming and the management and staff made you feel at home.
The food was excellent, with plenty of choice at both breakfast and dinner time.
A ski bus stopped within 50 yards of the hotel and it was just a 5 minute ride to the main ski area. For the intermediate skier it was possible to take a lift from behind the hotel and then make your way over to the main area without catching a bus.
Excellent holiday and hotel and I would certainly go again.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Thomas Cook

Helpful?
1 Thank MollieDukes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 20 February 2012

The Thalerhof is a real gem of a hotel, family run with great staff who are all very friendly and helpful, they even helped me arrange a surprise birthday cake for my husband via email before we arrived. The food is lovely, high quality and plenty of it especially after a days skiing! The hotel is modern but still cosy, relaxed and welcoming for couples, groups and families. We loved the welcome and goodbye notes and a great touch was their daily newsletter with breakfast that gave you the weather, local info and what was on that day or evening etc. The Spa is very good with a great sauna and steam room facilities, if you time it right you can avoid the children (who are technically not allowed in but can swarm the place as the high up buzzer to get in, really doesn't fox them!)
We had a basic bedroom which had a lovely, dramatic view of the mountains and was functional but very comfortable and had everything we needed.
Overall we can't wait to go back and would highly recommend!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AMH0407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

We had a lovely week at this hotel. It was well positioned for access to the ski slopes. On return a bus was required from the large ski area, but not from the slopes at Maria Alm itself. This was not a problem though. A ski hire shop is close by. The food was lovely. The rooms were ideal and very clean. It is one of the most friendliest hotels I have stayed in. The staff were fantastic and couldn't do enough for you.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank zed1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Papendrecht, The Netherlands
Level Contributor
122 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 6 July 2011

This family hotel owned by the family Hörl is very cosy.
The breakfast and the diner is super.
Very clean rooms.
A nice pool.

A personal touch from the family Hörl to the guests

We really felt ourselves welcome.
Normally we do not go back a second time, because the second time is disappointing.
But here we went back a second time and guess what...... We are planning to go back a third time.

Room Tip: All the rooms are good and clean.
See more room tips
  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pa3ddg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Level Contributor
95 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 13 February 2010

Stayed with a large mixed age group at this hotel for a week in Feb 10. Bedrooms had all the necessary amenities with good views and quiet area. Food was exceptional and plentiful with lots of variety. Breakfast hearty... Abit of a trek to the lifts but you could ski back on an evening to nearly the hotel door. Bus was nearby and frequent, all in all a good location and good standard of accommodation for ski holiday. Missed a Bath though! Spa OK pool abit cool..

  • Stayed February 2010
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yorkshirebreakaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leicestershire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 February 2009

This has to be one of the friendliest hotels I have stayed at. From the moment we arrived, to our departure we were looked after, well-fed and treated brilliantly.
The staff speak good English and took my attempts to speak German very well, including replying back in German when I made the effort.
The room was exactly like the one in the brochure, good-sized, comfortable bed and lounge chairs with a lovely balcony. The only downside was it was two floors up over the bar which played the same 80s tracks and "She'll be coming round the mountain" in German at the same time each day.
The Dengl Arms bar was cosy, with a warm fire and friendly staff - free schnapps when you went in.
We were given our own dining table each night and the waiting staff were so friendly and helpful. The food was pretty good most nights, good selection of salads to start and more than enough courses. You had a different menu each evening and there was always something good to eat.
Breakfast was good - the chef would cook any type of eggs and spoke both German, English and Hungarian!!
The pool below was decent and clean, although a little cold for me. The sauna area was relaxing although we didn't feel comfortable with the thought of being naked so gave this one a miss!
However the massage was very relaxing - this is only available on Tues/Fri so you need to book.
The ski-bus stops just outside and the locker is located in the cellar - the boot rack is heated so you can dry off your boots overnight.
On Tuesday evening, the ski school give a demonstration which is worth seeing.
The only downside for us was the lack of a Nielson rep - we never saw her until the last day!
But the hotel staff helped enormously and we worked out that we could get a bus to either Aberg or Hintermoos which was free and would then give us access to the mountain range.
Maria Alm is quiet and this hotel is perfect if you want a quiet break with good skiing and friendly people.
We're booking this hotel next year - but not with Nielson!

  • Stayed January 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank caffeeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Thalerhof

Property: Hotel Thalerhof
Address: Hochkoenigstrasse 27, Maria Alm 5761, Austria
Region: Austria > Austrian Alps > Salzburg Region > Maria Alm
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
Ranked #5 of 7 Hotels in Maria Alm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Thalerhof 4*
Number of rooms: 38

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