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All reviews nice hotel shopping mall lake view lovely lake great restaurant above average super hotel mini bar rooms are large nice room nice staff good size bed was very comfortable pleasant stay hotel restaurant breakfast was delicious parking space
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31 - 36 of 424 reviews
Reviewed January 1, 2018

Good hotel in very nice place, next to park and lake. Breakfast was good, you can eat outside next to the lake. Clean room. No receptionist during night.
Close to the big department store, walking distance to the centre.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Levicek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Different H, Receptionist at M Hotel - Different Hotels, responded to this reviewResponded January 13, 2018

Dear Levicek,

Thank you for you review!

We are happy to read that you liked our hotel and our location.

We hope to see you again in the future.

With kindly regards,
Xenia Nelissen
Front Office M-Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 22, 2017

+ large room, bathroom very clean with double shower
+ close to Molenvijvers and shops
- ugly decoration of the bedroom, elevators etc unless you like the "Asia touch" - would have sacked that interior decorator!
- very warm bedroom, and noisy with open window
Standard breakfast.
Parking 10 euro for 1 day
Tourist tax nearly 10 euro for two

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank franssenluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Different H, Reception at M Hotel - Different Hotels, responded to this reviewResponded December 25, 2017

Dear Franssen Luc,

Thank you for your review.

We are happy to read that you liked the bathroom and the hygiene.

As you said, the decoration of our rooms is not standard. That's why the name of our hotelgroup is 'Different Hotels'.
We did something 'different' with our rooms. We took the green of the environment into the rooms for a soothing effect. You like it or you don't like it, it's a personal case...

The city tax and parking are external costs, this was also mentioned with your booking.

We hope to see you again in the future!

With kindly regards,
Xenia Nelissen
Front Office M-Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 30, 2017

Since we checked in at night we asked for a late checkout. For €10,- we could stay until 6PM which sounded great. I was a bit surprised to see the staff member wrote my creditcard number on a loose post-it but I had trust AMEX insures all payments.
The room looked like a cheap hotel from the 80s. I assume they still have some unrenovated rooms. There was a sound for the whole night of a drytumbler with shoes or a heavy techno party in the room above us. We we're tired so decided first to lay down a few hours after we got a wakeup call to check out.. Even though we payed for a late checkout. They did charge us for the full amount and even €10,- extra for parking. I am flabbergasted a hotel like this can exist.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dave_Gallan_Clark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Different H, Reception at M Hotel - Different Hotels, responded to this reviewResponded December 2, 2017

Dear Dave,

It's very bad to hear that you didn't had such a good experience in our hotel.

It's not nice that you did'nt slept well. We want you to know, that you can always call us during your stay. We are every moment available and ready to help you if you have any problems. If we known this, we could have given you another room that was more quieter.

Unfortunately the parking is not from us. That's why there is an extra cost for that.

We are very sorry that you was disturbed while you had a late check-out. I think there was a miscommunication about that.

Please contact us by mail or phone. We can speak with you about the miscommunication and look for a nice solution.
You can call us at number 0032/89.36.41.50 or send us an email: info@m-hotel.be

Thank you very much.

With kindly regards,
Xenia Nelissen
Front office M-Hote

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Reviewed November 29, 2017

Room was Ok but about average for the cost. Additional parking charge of €10 was a bit expensive.
Breakfast OK but a bit limited. Nice steak restaurant next door which was excellent but rather expensive.

Room tip: Unchilled water in room cost €2 per bottle
Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Phillip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Different H, Receptionist at M Hotel - Different Hotels, responded to this reviewResponded December 2, 2017

Dear Philip

Thank you for your feedback. We will use your feedback for future improvement.

The parkingplace is not ours, that's why there is an additional charge of €10 (dayticket).
We are very sorry for this.

We hope to see you again in the future.

With kindly regards,
Xenia Nelissen
Front Office M-Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 8, 2017

Nice room with good large bed. Clean bathroom but noisy shower. Standard breakfast.
Staff friendly but misses the gift of giving a warm welcome to their guests. Value for money +/-. For this rate/night parking at the hotel should be included, now 10 euro/day. Extra service fee was charged besides city taxes.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank 693MVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Different H, Reception at M Hotel - Different Hotels, responded to this reviewResponded November 10, 2017

Dear,

Thank you very much for your feedback.

We are happy to read that you liked the hotelroom and the bed.
The parkingplace is not from us, that's why we ask for an extra cost.

We hope to see you again in the future!

With kindly regards,
Xenia Nelissen
Front Office Receptioniste

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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