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2 - 7 of 270 reviews
Reviewed August 23, 2019

When making the booking, the hotel said that it only had business rooms available so we had to upgrade by paying 27 euro per person per night. However, the hotel was clearly empty when we arrived. Moreover, the parking is over 10 euro per night which is not specified anywhere.
We had an offer of "alt går i fisk" which meant that all our meals were covered. However, the restaurant doesn't offer any vegetarian or fish meals whatsoever.
Overall, horribly overpriced for the experience.

Date of stay: August 2019
    • Value
    • Sleep Quality
    • Service
Thank madatraveling
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelHermanBang, Front desk at Best Western Hotel Herman Bang, responded to this reviewResponded August 24, 2019

Dear Madalina,

Thank you for your response, your feedback is important to us.

We are very sorry that we could not meet your expectations.
When people call to book the offer '' alt går i fisk '', it may be that all the standard room are booked. We can offer you upgrading for an extra fee, if you do not want this you are welcome to refuse and possibly come up with a different date for your stay.

Parking in our parking lot we offer at an extra cost, if you do not want to use this you are always welcome to find other parking around the city.
You will find information about parking in your confirmation, that it is possible to park at the hotel for an extra fee.

Regarding the restaurant we unfortunately have no fish dishes. It is possible to get vegetarian dishes such as pizza or burger.

During your stay here our hotel were fully booked.

Again we are sorry that we could not meet your expectations.

Hope you have a great summer.

Best regards

Karoline Andersen
Front desk
Best Western Hotel Herman Bang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 18, 2019

The hotel is lovely, food is excellent and most importantly the staff is very helpful, polite and kind. We recommend this hotel without hesitation to anyone visiting this beautiful area of Denmark. Well done!

Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ofenec259527
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelHermanBang, Front desk at Best Western Hotel Herman Bang, responded to this reviewResponded July 19, 2019

Thank you so much for your kind word, it means a lot to us.
We are very happy that you had a wonderful stay with us.

We would love to welcome you again another time, if you are visiting Frederikshavn again.

Have a great summer :-)

Best regards

Karoline Andersen
Front desk
Best Western Hotel Herman Bang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 8, 2019

having stayed at the same hotel again on another business trip i am able to report that the next hotel room was a lot better than the last (417) i believe that this was one of the best rooms in the hotel and was exactly what you want from a hotel. nice layout, decent size bathroom and a comfy bed, however please read below as rooms do vary and this was a lot better.

the hotel was of a reasonable standard and the staff were very nice. there was a couple of little problems with the room i had (219), 1- the bathroom extractor fan sounded like a jet engine was about to take off next to me. 2- there was no heater in the bathroom so when you got up in the night or in the morning to use the toilet or the shower, it was absolutely freezing.

apart from this the room was ok, the breakfast was nothing special, the usual bread and cereals with one little station for some very salty and well cooked bacon, some scrambled eggs and some very small sausages.

Room tip: do not get room 219
Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank markmc1066
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelHermanBang, Front desk at Best Western Hotel Herman Bang, responded to this reviewResponded May 10, 2019

Dear Mark,

Thank you for your response, it means a lot to us.
Due to the variation is that the rooms are completely different, 219 is a twin room with separate beds, and room 417 is a suite.

We are sorry that the room and the breakfast didn't live up to your expectations.

Hope to see you again.

Best Regards

Karoline Andersen
Best Western Hotel Herman Bang


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 24, 2019 via mobile

Queen bed room was one of the smallest I have ever slept in. The bed however, was an adequate queen. The bathroom was super tiny. Glad I am not supersized. There was a strange smell in the room. Not sure if that was from an odourizer or from the carpet. Breakfast buffet is huge and I really like their "meet the locaks" concept.

Date of stay: January 2019
Trip type: Travelled on business
Thank Troels R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelHermanBang, Front desk at Best Western Hotel Herman Bang, responded to this reviewResponded January 25, 2019

Dear Casalos

Thank you for your response, we appreciate your feedback.
I very much regret your experience with the room and have noted this with housekeeping.

Thank you for your fine words regarding our breakfast buffet, we are pleased.

We hope that once again, we can welcome you at Hotel Herman Bang.'

Best Regards
Karoline Andersen
Best Western Hotel Herman Bang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 4, 2018

the hotel was of a reasonable standard and the staff were very nice. there was a couple of little problems with the room i had (219), 1- the bathroom extractor fan sounded like a jet engine was about to take off next to me. 2- there was no heater in the bathroom so when you got up in the night or in the morning to use the toilet or the shower, it was absolutely freezing.

apart from this the room was ok, the breakfast was nothing special, the usual bread and cereals with one little station for some very salty and well cooked bacon, some scrambled eggs and some very small sausages.

Date of stay: November 2018
Thank markmc1066
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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