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Mercure
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C$140
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C$130
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Reviews (217)
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22 - 27 of 217 reviews
Reviewed September 16, 2016

The staff where very helpful and polite, rooms lovely and clean. A good variety of food on the menu.
I would certainly recommend this hotel to anyone who s interested in visiting the Hamm reptile show.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
Thank michelleshade28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this reviewResponded September 19, 2016

Dear Michelle,

thank you for taking the time to share your feedback and the 100Pts. great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely hotel management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 25, 2016

Whilst the hotel meets most expectations we were disappointed having travelled by road from the UK,that that there was no restaurant service, or even a 'bar' meal available. The room was comfortable but the coffee machine did not function. However, we slept well in a comfortable bed.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank John B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this reviewResponded September 2, 2016

Dear Lila and John,

Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely Hotel Manager

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Reviewed July 25, 2016

Stopped here for a night on our way back to the UK. Hotel outside town next to an IKEA store. Nice to have free parking. Friendly guy at checkin. Nice room with good facilities. Bar was open but restaurant was not which was a pity. Convenient if you're in the area on business.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Anne D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this reviewResponded July 27, 2016

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely Hotel manager,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 28, 2016

The hotel was a very comfortable experience. Beds were very good and the bathroom was well equipped. The room was spacious with modern decor. Parking is easy and near the hotel. There were a few minor niggles; registration took a long time, the air con was insufficient for a very hot day and a bedside light did not work but this did not spoil our stay.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank chrisguco55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this reviewResponded June 30, 2016

Dear Guest,

Thank you for your of our hotel! For bad air condition i have to say sorry, but we repair it allready. We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely hotel management

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Reviewed May 2, 2016

Very nice hotel. Top service, had upgraded room which was very well equipped. Very well insulated from the surroundings. Conveniently situated in relation to the highway, easy and fast to drive on and off the highway. The restaurant served good dinner and a rich breakfast.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Ole-Henning S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this reviewResponded May 3, 2016

Dear guest,
WOW 100 pts. On behalf of our entire staff here at the Mercure we would like to thank you for your feedback and we hope to see you again when your travels bring you back to the area!
Sincerely Hotel manager,

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