We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (154)
Filter reviews
154 results
Traveller rating
44
24
33
28
25
Traveller type
Time of year
LanguageAll languages
More languages
44
24
33
28
25
See what travellers are saying:
Filter
Updating list...
3 - 8 of 154 reviews
Reviewed September 10, 2016 via mobile

Best Western is for me, comfort, value for your money, good breakfast. Nothing but really nothing is la Perla. What a disapointment. Rooms are outdated, water in showe r didn't run away, matras from the 1920, breakfast was terrible, no fruit, the Bread what was There was no fresh. No eggs, honey, jam etc...the waiter was away. Finally when i go to the front desk Then he showed up. But the tables where full of waste. I was a war zone...I think la Perla should not wear the name of best Western. A big disapointment......

Stayed: September 2016, travelled with family
1  Thank Hans K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 7, 2016

Location, service and standard of the rooms are good. However, the air conditioning is a little temperamental with broken controls, the answer to which seems to be to use the room circuit breaker instead! Breakfast is average, but suffers from slow replenishment when a large coach party are in. Dinner is usually good quality, although the service can vary, especially when the hotel is quiet. The neighbourhood is not the best, quite poorly maintained, with rubbish around, but that seems standard for Naples! Some nice restaurants a short walk away; footpath is to the side of the road, but lit, spoilt by some inconsiderate parking. Good for business and as a base with a car for touring the area, but wouldn't be my choice for a holiday.

Room Tip: Rooms at the front have a balcony (but no furniture!) but have a little road noise. Rooms at the rear are quieter.
  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Service
Thank BridKid80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 8, 2016

I was picked up from the nearest starion by the hotel shuttle service. From that moment, the staf couldn't have been more helpful. I had lost my luggage at the airport and they made phone calls for me. The next day, they took me to the nearest shops to buy emergency supplies from the pharmacy and the clothes shops in the mall. The onsite restaurant is very good quality, reasonably priced for half board. The room was comfortable, with good Wifi connection.

  • Stayed: May 2016, travelled on business
    • Value
    • Location
    • Service
Thank Alison218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW HOTEL LA PER... D, Responsabile reception at Hotel La Perla, responded to this reviewResponded May 30, 2016

Dear Mme,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 9, 2015 via mobile

I ve been in this hotel for a few days, the barista who works in there during the morning is the most impolite person I ve been dealing with, she offends people, she refuses to make coffees to guests who pay much more than enough for a place which is located in the middle of nowhere, furthermore this girl speaks in dialect influenced by an East European accent which is inappropriate in a "so called" 4 stars hotel in a country called Italy where consequentially the official language has to be italian!!! I really hope the gm will consider this complaint because I am more than disappointed with her unprofessionality

Stayed: April 2015, travelled with friends
Thank SerenaMenteYo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW HOTEL LA PER... D, Responsabile reception at Hotel La Perla, responded to this reviewResponded April 18, 2015

Dear Guest,
we sincerely apologize for the issue occured during your stay.
Please be assured that this inconvenience does not reflect our service standards because the management invest in staff training every day.
Considering your feedback, we investigate further to improve our service.
Thanks for taking time to share your experience.
We would be delighted to welcome you back soon again to show you the beauties of our location.
Thanks and Bests regards !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2013

We only stayed there for two nights and we were part of a group; we travelled by bus and we had (very good) dinners in the hotel. When traveling to / from the hotel it indeed looks like a 'difficult area' as described by others, especially for people who want to travel by public transport and do not speak Italian and are afraid of anything 'strange'. However, the hotel rooms are very nice, they have a great terrace and a nice bar in the big lounge. Wifi is working good and the food is great. If you choose the street side rooms you get a balcony and a lot of noise from the road passing the hotel. If you choose the backside you may not have a balcony but it is much more quiet and you overlook the countryside with a lot of 'Mozarella' buffalos.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank peterpan9_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW HOTEL LA PER... D, Front Office Manager at Hotel La Perla, responded to this reviewResponded October 6, 2013

Dear guest,
Thank you for completing the survey regarding your recent stay at our hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews