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Reviewed April 11, 2016

Stayed here for 10 days 20-30th March. Moved room once as some people next door were screaming to their computer whilst running skype. the balconies are totally open plan so take note. Stayed in room 325, there is no wi fi at this part of the building, how many times did I ask!.
Breakfast is good, I will attach picture of poached egg from untrained young slop jockey. We ate out most nights as the surrounding area has some good choices, we took a taxi down to the marina 10 euros each way. The rooms are tired and old, I could not get a room on the top floor for love nor money, so we had the banging that started at 0530am until the people above left at 0830, try to get a top room. The staff are great especially Carlos. The golf is very good, no course management really but is seems to work, club house washing facilities not fit for an animal, club house food very good. Canteen on course operated by Mr Siesta so may or may not be open, plan on not open as was the case most days. Would play course but never stay at the hotel.

Room Tip: Top floor away from road
  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank chezz8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVSOL, Manager at Pestana Vila Sol, responded to this reviewResponded April 26, 2016

Dear Guest,

Thank you the time spent with your comment and for the positive feedback about the Golf course as well the food and the service rendered at the Club House.

We are working in order to have full and free of charge wi-fi coverage in all the property and not only on the main building, where this service is available.

Kind regards,

Fernando Carrico
Unit's Manager
Pestana Vila Sol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2016 via mobile

This hotel has a Great location....lovely Hotel & and also friendly Staff....it is also family friendly and perfect for golfers......near to vilamoura center and also not far from faro airport..! good value...!

Stayed: October 2015, travelled with friends
1  Thank Janina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVSOL, Manager at Pestana Vila Sol, responded to this reviewResponded April 26, 2016

Dear Janina H,

I would like to thank you for your positive feedback regarding the service, the facilities and the location of Pestana Vila Sol.

We hope to see you soon again and please accept our best warm regards.

Fernando Carrico
Unit's Manager
Pestana Vila Sol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 6, 2016

Can't wait for the Woodlands Graham Gooch Golf Challenge 2016 - we had such wonderful service and hospitality at Pestana Vila Sol last year - best hotel in the area! Jane Hill, Ladies European Tour Golf Professional.

  • Stayed: April 2016, travelled with friends
    • Cleanliness
    • Service
2  Thank 360jane2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVSOL, Manager at Pestana Vila Sol, responded to this reviewResponded April 26, 2016

Dear Jane Hill,

On behalf of all the Team at Pestana Vila Sol, I want to thank you for your motivating words and positive feedback.

We hope to see you soon again and in the meantime we are available for any question.

Best regards,

Fernando Carrico
Unit's Manager
Pestana Vila Sol

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Reviewed April 2, 2016 via mobile

Great hotel with large rooms and good facilities. Golf course was excellent but not best in the area. Golf buggies expensive at 45 euros. ( 40 at other courses). Service was not 5 star as is the hotel rating. Food buffet style good selection but hot food on cold plates!!

Stayed: March 2016, travelled with friends
1  Thank skukusa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVSOL, Gerente geral at Pestana Vila Sol, responded to this reviewResponded April 5, 2016

Dear "skukusa1",
Thank you for your nice and honest review. We regret that we didn’t fulfill your expectations, we will work in your opinions, they are very valuable for management to measure customers satisfaction.
It was a pleasure to have you as our guest. We hope to have an opportunity in the future to welcome you again in our unit.
Kind regards
Rui Gonçalo Covas - Unit Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2016

Just back from our 3rd visit to this hotel and still say you must go if you are looking for a superb Hotel with brilliant staff first class accommodation even better food and people who care about your wellbeing please please give them a try. It is a strange hotel because it is set on their own Golf Course and enjoys plenty of use by golfers on 3/4 day breaks but you would not know in the hotel you can see them coming and going and warming up but you are not aware of this until evening in the bar. My wife and I do not play golf we just go for the pure luxury of the hotel and being pampered by all the staff including the Manager 24 hours of the day. You must try it once and I hope like us you will enjoy and go back.

Room Tip: Whatever you pay will be good value
  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Service
3  Thank delboy422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVSOL, Gerente at Pestana Vila Sol, responded to this reviewResponded April 5, 2016

Dear "delboy422",
Thank you for your nice review, you made us and our team very proud.
It was a pleasure to have you as our guest and we are looking forward to your next visit.
Kind regards
Rui Gonçalo Covas – Unit Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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