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All reviews fusion restaurant man made beach floating restaurant mare nostrum koala club sand pool separate toilet star hotel a garden view room lovely hotel small balcony kids club short walk from the marina five minute walk turn down service young families bottle of champagne
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Reviewed May 18, 2017

A really well run hotel, concierge staff extremely helpful nothing was too much trouble. Reception staff also tried their best to accommodate all requests. All the restaurant staff were very friendly and attentive. Overall a lovely hotel rooms very clean plenty of toiletries and many added touches. I went for a golf break and a couple of days to soak up the sun, gardens very well kept plenty of sun beds. Excellent facilities very relaxing setting

Date of stay: May 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank chgem_14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueandGreenHotels, General Manager at Blue & Green The Lake Spa Resort, responded to this reviewResponded May 22, 2017

Dear Guest,

On behalf of my team, We would like to thank you very much for the positive feedback and kind words concerning our Team, facilities and services. Your comments will certainly be shared with all.

Thank you again for sharing your experience, and we look forward to welcoming you back in the near future.

Best regards,

Robert Neves
Hotel Manager
The Lake Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 17, 2017 via mobile

Stayed here for a week as part of a golf trip. Nice clean rooms but rooms on small side for price paid. Very nice breakfast selection. Pool bar food is good but a bit expensive. Drinks in main bar are expensive too but Golfers Bar between 6pm and 8pm are great value. Worth stocking up early!! Staff on reception were helpful by making calls for us to reserve restaurant bookings.

Date of stay: May 2017
Trip type: Travelled with friends
Thank Gilly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueandGreenHotels, General Manager at Blue & Green The Lake Spa Resort, responded to this reviewResponded May 22, 2017

Dear Guest,

We would like to thank you very much for the positive feedback and your kindness towards team, facilities and services.

Thank you for sharing your experience, and we look forward to welcoming you back in the near future.

Kind regards,

Robert Neves
Hotel Manager
The Lake Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 17, 2017 via mobile

From the moment we arrived it was beautiful. Staff were very helpful & friendly. Food was top quality & environs so relaxing.

Resort is a short walk from the marina

Will definitely visit again and would recommend.

Date of stay: May 2017
Trip type: Travelled as a couple
2  Thank Traveller2503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueandGreenHotels, General Manager at Blue & Green The Lake Spa Resort, responded to this reviewResponded May 22, 2017

Dear Guest,

On behalf of all the team, We would like to thank you very much for the positive feedback concerning our facilities and services.

Thank you again for sharing your experience on Tripadvisor, and we look forward to welcoming you back in the near future.

Kind regards,

Robert Neves
Hotel Manager
The Lake Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 17, 2017

we had four days at this hotel, and found it a great place to relax. the setting, the grounds and all the facilities are excellent. my husband is not as mobile as he used to be, and this hotel is perfect for our situation.The short walks along the boardwalks in the grounds, the fact that the Marina is only a short stroll away, and the wonderful beach is so near too is a real bonus.
we had a suite, on the first floor overlooking the "beach pool", lovely terrace, with wicker settees and a table and chairs. Wonderful lounge and bedroom. just one or two little moans, no teaspoons on tea making tray, but a fantastic coffee machine. no instructions in bathroom on how to work spa bath!! a couple of nights there was no Turn down service. this isn't a problem for us, but when you are staying in an hotel of this standard, it should not be missed. all our complaints were dealt with very quickly and by extremely pleasant staff. very good food in Fusion restaurant. entertainment in bar some nights. all in all a great hotel, will return for sure.

Room tip: all rooms face pools etc and probably 4th floor rooms can see the ocean
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Scottishlass_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueandGreenHotels, General Manager at Blue & Green The Lake Spa Resort, responded to this reviewResponded May 22, 2017

Dear Guest,

We would like to thank you very much for the positive feedback and your kindness towards team, facilities and services.

We have taken good note of your comments concerning our Turndown service and replenishment of our in room tea making facilities. These important aspects have been addressed with the Heads of department for verification and correction.

It is rewarding for us all to see that we have made your holiday a memorable experience and we look forward to welcoming you back in the nearest future.

Kind regards,

Robert Neves
Hotel Manager
The Lake Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 17, 2017

Had a great stay in March at this spa complex.Rooms were spacious and comfortable and the breakfasts were good quality and plentiful.The staff were courteous and polite and very helpful.Facilities were good and we thoroughly enjoyed the spa facilities and if you like cycling then complimentary bike hire is available to guests.The location is good and only a short walk from the marina area with its bars and restaurants.
Would really rate this hotel as a very good four star rather than a five star and would think it would be more suited to an adults only environment.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueandGreenHotels, General Manager at Blue & Green The Lake Spa Resort, responded to this reviewResponded May 22, 2017

Dear Guest,

It is wonderful to learn that you have thoroughly enjoyed your holiday experience with us.

Your recognition of the quality of our breakfast and our teams dedication is very gratifying for us all.

We thank you for making our resort your choice in Vilamoura and look forward to welcoming you back very soon.

Kind regards,
Robert Neves
Hotel Manager
The Lake Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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