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Reviews (357)
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All reviewshill viewhair pin bendswestern ghatsmarvelous experiencefish fryexcellent staytea gardencourteous staffvagamon townbed roommanager mrfamily and friendsfood qualitygreat hospitalitythe cottagesspecial thanksexcellent resort
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Reviewed April 4, 2018

This was the second time at Falcon crest. Everything was perfect for us as last time. Rooms and food were good. All staff were courteous and well behaved. I should make a special mention of Mr. Jintu at reception who drew a map of vagamon for us, which was helpful in our trip. Lot of activities for kids like snooker table, carrots, chess, cycles and tricycles.

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
1  Thank Ebby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FalconCrest-Vagamon, Owner at Falcon Crest, responded to this reviewResponded April 5, 2018

Dear Valuable Guest,

We are very much delighted and thank you very much for the excellent feedback given and our Manager Mr.Gintu has conveyed his thanks for appreciating his services. We thank you very much for visiting us fort he second time and wish to inform you that we are happy for giving us this excellent feedback.

Thanks a lot.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

Cottages are good , views are fantastic, best complementary breakfast, staff are really professional and friendly, reasonable cost for food, fish fry was very good, good to stay, best place for morning walk, u can see lot of forest trees.

Room Tip: Excellent rooms and views
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank sathishavcpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FalconCrest-Vagamon, Owner at Falcon Crest, responded to this reviewResponded March 30, 2018

Dear Valuable Guest,

The entire team at Falcon Crest thank you very much for the excellent feedback given by you. We are happy for you that you have enjoyed your holiday and we sincerely hope that you visit us again in future.

Thanks a lot.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 23, 2018

My friend referred Falcon very long back. I visited once with my friends last year. I loved the resort and mountain fresh environment. This time i went with my family and we enjoyed a lot. Perfect stay and very good service.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
1  Thank AshokAyyappan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FalconCrest-Vagamon, Owner at Falcon Crest, responded to this reviewResponded March 24, 2018

Dear Valuable Guest,

We thank you very much for the excellent feedback given and also for visiting us this time with your family. It was a pleasure hosting you all and our entire staff has thanked you for appreciating their service.

Thanks a lot and we hope that you will visit us again in future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 11, 2018 via mobile

Excellent resort. Beautiful location, very windy and cool. The management and staff were very helpful especially Mr Sujith, who owns this resort and Mr Jintu the manager .Special mention to Mr. Birkha who gave exceptional service from day one. The only negative thing for most youngsters was the most positive point for me, cellular network coverage . Who wants to be disturbed on a two day hide out? Of course free WiFi available @ the office. Wholeheartedly recommended for any one searching for a cool, scenic vacation.

Stayed: March 2018, travelled with family
1  Thank DILEEP B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FalconCrest-Vagamon, Owner at Falcon Crest, responded to this reviewResponded March 11, 2018

Dear Valuable Guest,

The entire staff of Falcon Crest thank you very much for the excellent feedback given by you. Reviews like these is a big booster for us and this only motivates us to more excellence. We have noted your concerns and wish to inform you that we are taking steps to meet the requirements to a much wider variety of guests. Wifi is available but at times the coverage and service of Bsnlis erratic.

Thanks a lot once again and hope this feedback will encourage other visitors to visit us. We enjoyed hosting you and your family and hope that you will visit us again in future.

Thanks a lot.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 4, 2018

Beautiful property, surrounded by tea gardens and hills from which you can watch unforgettable sunsets. Delicious Kerala food and friendly staff. Perfect for relaxation and walks, wish we stayed there longer!

  • Stayed: February 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank maneeshai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FalconCrest-Vagamon, Owner at Falcon Crest, responded to this reviewResponded March 5, 2018

Dear Valuable Guest,

We thank you very much for the excellent feedback given and sincerely hope that you visitus again in future to fulfill your wish of staying longer in our resort.

Thanks a lot.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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