I took my 10-year-old daughter and 4 of her friends to Mount Logan Lodge for a birthday weekend. We booked the yurt and it was absolutely magical! The owners have thought of everything. Even though it was colder than -20C, we were warm and cosy. There’s a view from every window and the lodge is beautifully decorated and spotlessly clean.
We live in the Yukon and Mount Logan Lodge is quickly becoming our favourite stay-cation destination!

My husband and I reserved a night at the lodge on our road trip from Minnesota to Alaska. The trip was our first time traveling through hotels with pets. A lot of my travel experience was colored by learning what "pet friendly" means at lodging. We were so excited about the potential of this lodge by the website. I hoped for a lot of hiking opportunities easily accessible from the lodge. We had a strange night at the lodge, so our experience may not be representative. Nonetheless, there were some things I felt might be helpful for others to know as they decide whether to stay here.

First, if you are traveling with pets please know about the pet rules at the lodge. We pulled up to the lodge and two loose dogs ran up to our car. Our dogs went nuts and it was hard to calm them down. I got out and checked in inside the main lodge. The employee who checked us in said a dog was stuck under the porch and they were having a bit of an emergency and she was maybe a bit distracted. When asked if our dogs were good with other dogs, I let her know that one of our dogs can be dominating, so the employee said she'd get the loose dogs and put them inside the lodge (it seemed they belonged to the owner or an employee). She asked me if we had something (she seemed to imply a kennel) for the dogs to sleep in because they aren't allowed on the bed. I hadn't been told this rule and I didn't see it on the lodge website. I wish I would've known this when I booked the room because it put us in an awkward position - our dogs generally sleep in our bed at home and they are not dogs that can be trained instantly to change that behavior. I told her I'd keep the dogs off the bed as much as possible, which we did (with some stress).

More on the check-in process in a moment, suffice to say if you are considering this lodge please know not only are dogs not allowed on the bed but (at least in the Mount Vancouver room) the room is hardly bigger than the bed. Small dogs may be better suited to staying on the floor with you in these rooms, but our dogs were medium sized and had little space to be in the room. The lodge dogs were loose until late in the evening, so each time we went for a walk with our dogs theirs followed us part of the way. I understand that the lodge can set it's own rules for dogs owned by employees or the lodge operators. For us, though, we found it unwelcoming that the lodge dogs ran loose but it seemed the lodge wanted our dogs to be kept as invisible as possible.

Our check-in was odd, perhaps because of their emergency. Nobody really tried to make that right, though. We were never told we could access internet, when breakfast would be served, when coffee would be available, whether there were hours the main lodge was not to be accessed, if and where there were trails to enjoy with our dogs, etc. If there were trails in the area they were not obvious. As a result, we basically sat on the bed in our room all night repeatedly telling our dogs to stay away from or get off the bed. In the morning I tried to find someone in the lodge to check out but found nobody. While looking for someone, I saw the lodge had an overview sheet with information about things like internet, breakfast hours, coffee hours, when the lodge was accessible, etc., but there was no such sheet provided to us or placed in our room.

There are some things that would've made this stay better and other people may find this lodge a better fit than we did. Hopefully our check-in experience was a fluke given the lodges' emergency and some of this review won't apply to you. Regardless, know you might want to ask about when breakfast is served, how to access wi-fi, etc. because there may not be an information sheet in your room. It may be helpful for the lodge to ensure each room has one of those sheets, though, and even give an extra copy to each guest. I would not recommend this hotel for dog owners unless you have very small dogs. It would be helpful for the lodge to make their pet policies more explicit on their website so that potential guests can make an informed decision about whether lodge policy matches their dogs' training and the dogs' place in the family (are your dogs your kids, working animals, just animals, etc.). If other rooms are similar in size to the one we stayed in, it seems like the lodge may as well go pet-free or have a weight limit because there's no way a medium or large kennel would fit in the room. I would recommend this lodge to people who are tourists in the North and those who have never lived in frontier lodging. The location is remote enough that it'd also be great for people hoping to see northern lights. The decor in the room was cute and the bed was cozy. People traveling without pets may be better able to enjoy the rustic, cozy feeling of the lodge.

We stayed at the lodge for a couple nights in October 2019. Food, room and company were awesome!
We tried to go hiking that one day but the icy roads kept us inside... for the best! We enjoyed a very relaxing day at the lodge!
I definitely recommend it to any one traveling to or through Haines Junction!