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“Clean,spacious room and close to beach and castle”
Review of Don Juan Tossa

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Don Juan Tossa
Ranked #37 of 43 Hotels in Tossa de Mar
Reviewed 14 March 2017

Stayed there in September for around a week.Room was clean with balcony,overlooking local bar and restaurant. Bar was opposite the street and busy at evenings but during the night it was quiet and no problems with sleeping. Staff speaks English,Spanish and Russian which was really great.As we had all inclusive I can't fault anything.Food tasty and loads of it,free drinks at the bar and at the pool. Evening entertainment with spanish dances and karaoke.Overall all good

Room Tip: Rooms overlooking the street have sun all day long
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  • Stayed: September 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Justina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Dep. Atención al Cliente at Don Juan Tossa, responded to this reviewResponded 11 April 2017

Dear Justina,
Thank you so much for your visit and for taking some time to review Hotel Don Juan Tossa at Tripadvisor!
We can't wait to see you again in our hotel!


Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 12 of 628 reviews

Reviewed 27 February 2017

Spent a 5 day break here in late August. It's a great value for 4 star hotel. Great location super-close to the beach, amazing food, good service. We really enjoyed our stay at Don Juan! Highly recommend!

  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Nia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Dep. Atención al Cliente at Don Juan Tossa, responded to this reviewResponded 7 March 2017

Dear Irina,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor!
We can't wait to see you again in our hotel!


Kindest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2016 via mobile

Visited this bar whilst on our recent break. Ceiling littered with Serano ham. A sharing platter of Serano ham, salami and manchego cheese 30Euro, great find in Tossa old town, worth a visit to enjoy authentic cuisine and atmosphere

Stayed: October 2016, travelled as a couple
Thank angelldust27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Don Juan Tossa, responded to this reviewResponded 17 October 2016

Dear traveler,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor!
We can't wait to see you again in our hotel!


Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2016 via mobile

We booked a weeks holiday here despite reading about the poor food and grumpy reception staff and we're so glad we did! The hotel is predominantly visited by Spanish (or at least it was the week we stayed), and the food is predominantly Mediterranean style to suit as you would expect. It is, however, excellent!! Breakfast is very varied and the 'show cooking' bar even puts on fried eggs and lovely ham, mushrooms, beans and omelette to cater for the more British taste. There is also an excellent cold meats selection, cereal, croissants etc. Dinner was also excellent; most nights there was pork, chicken, fish, beef, pasta and there were 'themed' nights such as a Catalan night when the food was typical of the local area. The restaurant manager, Javier, is friendly, helpful and didn't mind my attempts at Spanish with my limited ability!! The ladies who clear the tables require a special mention too, as they work tirelessly and as soon as a table is vacated they have it cleaned and ready for more diners. As for the reception staff, they were friendly, helpful and again, accommodated my poor Spanish attempts with good heart, (I didn't realise Catalonia had its own dialect!!). The room we had had three single beds and was a good size, the bathroom fine and well lit. Our shower wasn't working when we arrived, the head was broken, but it was fixed the morning after and a chain put on the sink plug, which we hadn't mentioned as it wasn't a major problem. Someone else mentioned road noise from that side of the hotel and it's true. Not so much bar noise or scooters, but the binnies come at 5am and the road-washing lorry at 6am! After the second night we didn't notice it though. The bar staff were excellent; Julio and Pedro in particular, (the only names I can remember!). The guests, mostly all Spanish, were lovely. We had several 'conversations' in pigeon English and Spanish, it's amazing how you can communicate if you try! There is nightly dancing from 10pm till midnight. It's not disco, it's all Latin but we enjoyed it and it's amazing to see just how many people can salsa, cha-cha and dance their socks off! Just get up, mix with the locals and you'll love it! The terrace pool, being high up, gets the sun all day and has plenty of sunbeds, so no fighting for them. I reckon I've talked enough now, but I'll end by saying we're going back next year! Loved it!

Stayed: September 2016, travelled as a couple
2  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Don Juan Tossa, responded to this reviewResponded 26 September 2016

Dear John,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor and for your kind words!

We are glade to fulfill your expectations and you had a great time during your stay.

Hope to welcome you again soon.

Kind regards

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Reviewed 9 September 2016

If you are expecting a great local place to disconnect and relax, with few tourists, plus a great location super-close to the beach, as well as a plethora of really good dining and drinking spots, you will be very happy!
If you are expecting a top-notch luxury hotel with amazing wifi, where everybody speaks perfect English and every meal will be a chef's masterpiece, you will be gravely disappointed.
The a/c works perfectly, the water pressure is great, the bathroom facilities are fine with me, and the upper-deck pool and accompanying view certainly warrants at least a couple hours by the strategically-placed pool bar. The receptionists speak good English, and the local bartenders taught me most of the other Catalan words I needed to survive in the wild. Still fine-tuning the pronunciation of 'carajillo' though.
I really enjoyed my stay at Don Juan! Thanks for putting up with us!
(and hey, I teach English as a foreign language to adults, mostly for business purposes - if you guys ever feel so inclined, let me know, maybe we can work something out, it'd be fun!)

Room Tip: Some people might be bothered by noise from the street (namely bar noise, mopeds, and trash trucks)
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  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank BarefootBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Don Juan Tossa, responded to this reviewResponded 12 September 2016

Dear traveler,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor!
We can't wait to see you again in our hotel!


Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2016

This was our second visit in two years to this hotel. We like the location and that it's great value for money. This time the hotel got our booking wrong; they had only reserved one room instead of two for us. Being a busy time, we were placed in an annex to the main hotel up 4 flights of escalators, past the swimming pool. Not convenient for the dining room but very handy for the rooftop pool. Food was mostly good with plenty of choices. Would we go again - probably, yes.

  • Stayed: August 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank traceywFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Don Juan Tossa, responded to this reviewResponded 29 August 2016

Dear Tracey,

Thank you so much for your kind words.

Hope to see you an your family soon in our hotel again.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2016

I'll start with the negative aspects:
- furniture was very old and worn-out, including the door and the lock
- shower was somehow leaking into the hallway
- WiFi connection very poor. Of course, I'm talking about the lobby where it was supposed to be working. Rarely did I manage to get a stable connection (for browsing purposes, not youtube or facebook). Not to mention the 500 users limit which, from my point of view, for a 400 rooms hotel which is almost full in peak season with at least 2 persons per room and at minimum one device per person is a bit undersized. Luckily they had two computers that you could pay to use (50 cents/7 mins or 1 euro/15 mins) which had reasonable internet speed.

Onto the positive aspects:
+ very close to the beach, a 5 minutes walk
+ staff was very friendly and willing to help
+ cleanliness (hotel overall and the room)
+ food was very tasty and diverse (we had a full board ticket), live cooking, themed dinners (mexican/american). They would also provide you a packed lunch/dinner if you were going on an excursion.
+ air conditioning was working very well and silent
+ there were a few entertainment opportunities (flamenco night, piano playing in the lobby)

Room Tip: Top floor is less subjected to the noise from the bar/entertaining area in the evening.
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  • Stayed: July 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Dragos_IS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Don Juan Tossa, responded to this reviewResponded 29 August 2016

Dear PiF_8125,

Thank you so much for your visit and for taking some time to review Hotel Don Juan Tossa at Tripadvisor!

We can't wait to see you again in our hotel!

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Don Juan Tossa

Address: C/ Barcelona, 22, 17320 Tossa de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Tossa de Mar
Amenities:
Beach Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Tossa de Mar
#13 Luxury Hotel in Tossa de Mar
Price Range: $65 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Don Juan Tossa 4*
Number of rooms: 322
Official Description (provided by the hotel):
If you are looking for a beach hotel with a family atmosphere, we invite you to discover the Don Juan Tossa Hotel. Located near the beach and the medieval area of the city, it stands out for being one of the best 4-star hotels in Tossa de Mar, ideal for your trips with your couple or children. The Don Juan Tossa Hotel stands out for its large and comfortable spaces and its modern services, specially designed to offer you a holiday in Tossa de Mar full of commodities: complete rooms with free wifi, children's club, swimming pool, solarium with panoramic views, entertainment, tennis, parking, buffet restaurant with show cooking... Choose a hotel near Tossa de Mar beach at the best price online guaranteed and make a reservation with all the guaranties exclusively here. Enjoy the advantages of the official website of Don Juan Hotels. ... more   less 
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Also Known As:
Don Juan Tossa Hotel Tossa De Mar
Don Juan Tossa De Mar
Don Juan Tossa Tossa De Mar, Spain - Costa Brava

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