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Reviewed February 27, 2017

Spent a 5 day break here in late August. It's a great value for 4 star hotel. Great location super-close to the beach, amazing food, good service. We really enjoyed our stay at Don Juan! Highly recommend!

  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Nia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Dep. Atención al Cliente at Hotel Don Juan Tossa, responded to this reviewResponded March 7, 2017

Dear Irina,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor!
We can't wait to see you again in our hotel!


Kindest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 8, 2016 via mobile

Visited this bar whilst on our recent break. Ceiling littered with Serano ham. A sharing platter of Serano ham, salami and manchego cheese 30Euro, great find in Tossa old town, worth a visit to enjoy authentic cuisine and atmosphere

Stayed: October 2016, travelled as a couple
Thank angelldust27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Hotel Don Juan Tossa, responded to this reviewResponded October 17, 2016

Dear traveler,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor!
We can't wait to see you again in our hotel!


Kindest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2016 via mobile

We booked a weeks holiday here despite reading about the poor food and grumpy reception staff and we're so glad we did! The hotel is predominantly visited by Spanish (or at least it was the week we stayed), and the food is predominantly Mediterranean style to suit as you would expect. It is, however, excellent!! Breakfast is very varied and the 'show cooking' bar even puts on fried eggs and lovely ham, mushrooms, beans and omelette to cater for the more British taste. There is also an excellent cold meats selection, cereal, croissants etc. Dinner was also excellent; most nights there was pork, chicken, fish, beef, pasta and there were 'themed' nights such as a Catalan night when the food was typical of the local area. The restaurant manager, Javier, is friendly, helpful and didn't mind my attempts at Spanish with my limited ability!! The ladies who clear the tables require a special mention too, as they work tirelessly and as soon as a table is vacated they have it cleaned and ready for more diners. As for the reception staff, they were friendly, helpful and again, accommodated my poor Spanish attempts with good heart, (I didn't realise Catalonia had its own dialect!!). The room we had had three single beds and was a good size, the bathroom fine and well lit. Our shower wasn't working when we arrived, the head was broken, but it was fixed the morning after and a chain put on the sink plug, which we hadn't mentioned as it wasn't a major problem. Someone else mentioned road noise from that side of the hotel and it's true. Not so much bar noise or scooters, but the binnies come at 5am and the road-washing lorry at 6am! After the second night we didn't notice it though. The bar staff were excellent; Julio and Pedro in particular, (the only names I can remember!). The guests, mostly all Spanish, were lovely. We had several 'conversations' in pigeon English and Spanish, it's amazing how you can communicate if you try! There is nightly dancing from 10pm till midnight. It's not disco, it's all Latin but we enjoyed it and it's amazing to see just how many people can salsa, cha-cha and dance their socks off! Just get up, mix with the locals and you'll love it! The terrace pool, being high up, gets the sun all day and has plenty of sunbeds, so no fighting for them. I reckon I've talked enough now, but I'll end by saying we're going back next year! Loved it!

Stayed: September 2016, travelled as a couple
2  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Hotel Don Juan Tossa, responded to this reviewResponded September 26, 2016

Dear John,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor and for your kind words!

We are glade to fulfill your expectations and you had a great time during your stay.

Hope to welcome you again soon.

Kind regards

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Reviewed September 9, 2016

If you are expecting a great local place to disconnect and relax, with few tourists, plus a great location super-close to the beach, as well as a plethora of really good dining and drinking spots, you will be very happy!
If you are expecting a top-notch luxury hotel with amazing wifi, where everybody speaks perfect English and every meal will be a chef's masterpiece, you will be gravely disappointed.
The a/c works perfectly, the water pressure is great, the bathroom facilities are fine with me, and the upper-deck pool and accompanying view certainly warrants at least a couple hours by the strategically-placed pool bar. The receptionists speak good English, and the local bartenders taught me most of the other Catalan words I needed to survive in the wild. Still fine-tuning the pronunciation of 'carajillo' though.
I really enjoyed my stay at Don Juan! Thanks for putting up with us!
(and hey, I teach English as a foreign language to adults, mostly for business purposes - if you guys ever feel so inclined, let me know, maybe we can work something out, it'd be fun!)

Room Tip: Some people might be bothered by noise from the street (namely bar noise, mopeds, and trash trucks)
  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank BarefootBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Hotel Don Juan Tossa, responded to this reviewResponded September 12, 2016

Dear traveler,
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor!
We can't wait to see you again in our hotel!


Kindest regards

Report response as inappropriate
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Reviewed August 9, 2016

This was our second visit in two years to this hotel. We like the location and that it's great value for money. This time the hotel got our booking wrong; they had only reserved one room instead of two for us. Being a busy time, we were placed in an annex to the main hotel up 4 flights of escalators, past the swimming pool. Not convenient for the dining room but very handy for the rooftop pool. Food was mostly good with plenty of choices. Would we go again - probably, yes.

  • Stayed: August 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank traceywFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Juan H, Director General at Hotel Don Juan Tossa, responded to this reviewResponded August 29, 2016

Dear Tracey,

Thank you so much for your kind words.

Hope to see you an your family soon in our hotel again.

Best regards.

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