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All reviews time share flavours restaurant mokka bar timeshare presentation discount card agliolio restaurant promotional holiday apples eye island residence club private beach sea view sales pitch five star hotel hotel restaurants indoor pool hired a car bus service
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Reviewed May 21, 2009

We went on a £99 offer, obviously a time share, but we were told it wasn't. The hotel was clean, the staff were friendly and the prices in the bars and restaurants were what you would expect in a five star hotel. There is a small restaurant near the hotel which is cheap. We had a great time. The time share people are ok they are not pushy at all.

  • Stayed: May 2009, travelled as a couple
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1  Thank trucker717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 20, 2009

Like the majority of people it seems, we got the accommodation for £99 for the week under the proviso that we sit through a timeshare presentation. Fair enough to be honest.

A welcome drink on arrival, and someone came up to us to suggest a few sites that we should try and see - which was good advice, but more on the island later. We had asked for a seaview room but got a country view one (although you could see the sea if you looked left - which made for some good sunset views). Again the lack of beach/sea view wasnt a major issue - you pay a 1* price for a 5* hotel and you will expect things like that. Rooms are of a decent size with TV, DVD, air conditioning, minibar, tea/coffee making facilities and balcony. They are also cleaned daily. A downside (it may be a little unreasonable to blame the hotel for this!!!!) is that you WILL end up being a gourmet meal for the mosquitoes, so come prepared for this.

POOL FACILITIES: A good size collection of freeform outdoor pools. The outdoor pool was a little on the cold side, but we weren`t blessed with the best weather for most of the week. Indoor pool is consistent with a 4/5 star hotel though, and also had a jacuzzi plus sauna/steam room. Good views from the outside area. Towels are provided for all beach/pool areas.

RESTAURAUNTS: 3 Restauraunts on site - Agolio which is the most popular one - reasonable prices on pizza and pasta. Thsi restauraunt was obvioulsy very popular, but they also do take aways if its too busy if you wanted to enjoy your food on your balcony. Pizza / pasta prices 6-10 euros each . The steak prices were nearer 20-25 euros. Flavours was only open for breakfast (16 for american buffet , 10 for english plated, 6 for continental) and at weekends (although 31 euros each for a buffet lunch seemed steep considering neither of us were big eaters). Essence gets some good reviews and you can get a 3 course set menu for 60 euros per couple if you are feeling extravagent. You could also get snack food from the Mocha bar (around 10 Euros for a rather large quarter pounder), and from pebbles beach restaurant (around 8 euros for a wrap).

BARS: Mocha bar, pebbles, swizzles (which had evening entertainment) - 2 drinks cost between 8 and 10 euros (pint of the local beer (Cisk - which is excellent) and a white wine.

LOCAL EATING AND DRINKING: There were 2 beach bars *Munchies) and the Apple eyes cafe which was higher up - at all 3 the same 2 drinks would be roughly half the price, and some good value food . In addition there was a shop within a van on the beach approach, which had cheaper prices than the hotel deli (a lot of rooms don`t have self catering facilities anyway)

BEACH: There is a private area with sun loungers next to a public area. The sea was warm mid afternoon - it does have quite a few stones near the waters edge and a fair bit of seaweed - so pick your entry point carefully. The beach itself is sandy and easy on your feet

STAFF: Very friendly (especially the ents team), and helpful.

CLEANLINESS: All good

EXCURSIONS: There is a drifter desk in the lobby of tower one, which can offer you excursions. The courtesy bus in the day is free. In the evening we paid 4 euros each for a trip to Begiba (which you will save on food and drink costs) and 7 euros for St Julians. St Julians is lively and vibrant. Begiba is a little too tacky (not helped by the fact it was eurovision song contest night and every bar was showing it rather loudly). They will also book your trip back to the airport (26 euros). Reccommended is the Gozo trip (22 euros with a guided tour - you will need to pay extra for a couple of museums and and extra 4.50 euros for the ferry)

RECOMMENDED: A day trip to Valetta is very worthwhile (use the courtesy bus). Mdina, the silent city should also be visited (catch the bus to Motza - and then another one - buses are quite easy to use and stop outside the hotel). Buses are somewhat comical and the roads are "interesting", but there are always plenty of bus staff nearby to advise which buses to catch. Gozo as said above is well worth a visit.

TIMESHARE: Of course at a promotional price you do have to sit through a 2.5 hour presentation. Our salesman Ainsley was very good - but we didnt buy - to be honest we generally arent that fussy on the standard of accommodation, but some of teh benefits seemed worthwhile. Its a long sell, but its not a pressure sell (although they only do business on the day so be aware). When you say no they just wish you and enjoyable rest of your holiday (and the show apartments are quite nice!)

OVERALL: A good standard hotel - good beach, bit too remote, but if you get it on a good deal then worth going. 5* prices, but a few cheaper local options available - plus it does mean you have to get out and explore - and lets face it what is teh point of going on holiday and satying in your hotel. I wouldnt pay full price for it, but I don`t think anyone there was either. From the hotels point of view, they may sell you a timeshare, and you will spend some money in there, so its better than empty rooms.

  • Stayed: May 2009, travelled as a couple
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2  Thank IbizaNick_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 19, 2009

Yes, read them because the advice is spot on and there is no point in repeating it here. If timeshare salesstaff hold no fears for you, this is a cracking deal, but remember that around 1 in 5 of likeminded souls leave their accounting brains at the airport and, regardless of their intentions beforehand, do end up buying - that's why this cold-calling, ship 'em in technique works for them! (If this helps, keep reminding yourself that you will end up paying £10k + down and a rising £400 per annum maintenance charge for 37 years for something that's costing you less than £100 quid the week you stay there.) Wish I'd thought of it though - £20k per annum for the pokiest rooms in the building in maintenance fees alone! No wonder big chains like this are joining the bandwagon; its every hoteliers dream - all year round 100% occupancy paid for at premium plus rates . Imagine how they would fill this isolated 'summer resort' out of season without it.
We played by their rules and put up with 3.5 hours presentation and then a half hour 'review' meeting later. We levelled with them throughout that we had no intention of buying and were there for a cheap week away. In fairness, we found all the staff absolutely charming with us, except for the confrontational end of presentation manager figure brought in to seal a deal - in our case an ex-pugilist called Rob who we were expecting and soon had to accept a firm 'not for us' despite his aggressive leering manner. Stick to your guns though because we did suspect that they would have persisted more if we hadn't been as firm.
Everyone seems to repeat that you will either love Malta or hate it. We'd say a week is long enough for us and we could easily have spoilt that if we hadn't heeded the advice to hire a car to escape the captive isolation of the place and insist on self-catering accommodation if you need to escape from endless pizza, burgers and frozen chips; give the local butchers a try and even the smallest shops will halve the on-site shop prices for the very drinkable local wines and liquers.
FINAL TIP: Air Malta's schedule changes to 08:40 flights out could introduce you to Malta's unexpected morning traffic gridlock. Either get going early or plot your route through the west coast villages avoiding the urban areas. We didn't and nearly missed the flight having spent over 90 minutes to cover 13 miles!

  • Stayed: May 2009, travelled as a couple
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1  Thank Bowgreave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 18, 2009

I recently spent a week at this resort with my family on a promotional trip which included an obligatory timeshare presentation. It seemed like everyone else here was on a similar deal and the place is full of timeshare reps .

The resort is in a great location with sweeping views of Golden Bay and the blue sea. It is in a secluded location but there is a bus stop next to the front entrance of the hotel. I would still hire a car as it is much easier if you are planning to visit several places in one day. I would however recommend the bus for a trip to Valetta as you may not enjoy the parking and the poor signposting when in a larger town.

The one bedroom apartment was spacious, well furnished and deserving of 5 stars. There is also a good sized balcony. The pool areas are attractive and not overcrowded. The views of the sea were lovely.

The overall experience though was more 4 star than 5 star. The food outlets and room service were definitely not 5 star on a consistent basis. There were some good moments but they were matched by some mediocre moments. We ate mainly in Agliolio's which was reasonably priced ( especially if you eat pasta/pizza instead of meat & fish dishes). We had an excellent fillet steak on our final night and there were other good meals but it was inconsistent both in terms of food quality and service. It did not seem that there were enough staff there . We often wandered over to the till to pay the bill or we could have been waiting for another 20 minutes.

Throughout the resort it seemed like there were more Timeshare staff than Radisson staff. They really do take up alot of office space and the presentations themselves are tough going. Our presentation lasted a total of 6.5 hours which is a long time when you have a young daughter.They spent almost half of that time rapport building and then did the normal presentation. We were sold our promotional trip by The Gift Company who assured us that there would be no presentation when we paid for the package but sung from a different hymn sheet when we booked the holiday. Suprisingly enough we did not buy!

Overall we had an enjoyable stay in good accomodation at a low price. I would not however pay full rates to stay here as the overall experience ( service, ambience, food etc) is not worth the money given that the place is full of timeshare salespeople and people on promotions paying about 10% of the normal price. It's good for a promotional trip if you can put up with a day of hard sell.

  • Stayed: May 2009, travelled with family
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Thank TimeTraveller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 18, 2009

My partner and i arrived at this huge hotel which reminded me a little of a cruise ship.On a promo deal,We had a sea view and the kitchen was very handy as the resort is a little expensive but you expect that,i would recommend car hire as the resort is out of the way but has a great beach and is very peaceful,however there is a bus service which is pretty good.This was our first time in Malta and a refreshing,relaxing change from other holidays we have taken,we are well experienced travelers and have had some bad experiences in the past with standards not being as per the brochure.We attended a well informed presentation of a holiday club system which took about three hours but the sales lady was very polite and attentive and we did not feel pressured,prices vary depending on what you want and how you travel and yes we did join at a reasonable price that we did haggle for.We met a couple of managers who went over the figures with us however this is not my department more my husband as he is a financial advisor i just choose the holidays we take.There are maintenance fees to pay each year but they are capped and since coming home we have passed our contract to a friend who is in the legal sector for a look over and appears all is fine so we are not worried.All in all we had a great time and also attended a gala evening which gave us a chance to speak to other owners in the system.Thank you to all at the Radisson .

  • Stayed: May 2009, travelled on business
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2  Thank chessy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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