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Reviews (2,377)
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1,142
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Reviewed October 2, 2017

We stayed a week at the Solana Hotel and Spa at the end of September 2017. We arrived late and were immediately put at ease by Reception and they went out of their way to provide us with some food. The Hotel was clean and airy and the room we were allocated, although it had no view, was huge and well equipped as was the bathroom. The restaurant provided a varied choice of food to cover all tastes and it was all fresh and well prepared and displayed with the chef always available for the customers. The public areas were spacious and clean and the staff were always available and attentive. The downside of the hotel is its location which is on the main road and on a steep hill.

Room Tip: All floors can be accessed by lift, but rooms at the back would be quieter
  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank openside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel and Spa, responded to this reviewResponded October 4, 2017

Dear Guests,

All of us are delighted to read that you have enjoyed your time with us and we thank you for highlighting the quality of care and service that you received from our Team while you were staying with us.

Your kind comments regarding the level of standards in Housekeeping and the food product are much appreciated and we are pleased that you have taken the time in sharing such a positive recognition with all of us.

We now look forward to welcoming you again to the Solana Hotel & Spa in the nearby future!

Warm Regards,

Pierre Agius
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 28, 2017 via mobile

I went there on my birthday as it was given to me as a present. I thought I was going to 'just a hotel' when I opened the door, I found ballons and candles with a piece of cake waiting for me! Love the service VERY much! Thanks to Solana Hotel

Stayed: September 2017, travelled as a couple
1  Thank allevR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel and Spa, responded to this reviewResponded September 29, 2017

Dear Guest,

Thank you ever so much for taking the time in sharing with us such an outstanding feedback!

It fills us with pride knowing that you have chosen the Solana Hotel & Spa to enjoy your special day and we are humbled by the comments you left on this review. This is what we aim for in our daily mission to excel in customer service!

While looking forward to welcoming you again in the near future, we take this opportunity in wishing you a pleasant remaining 2017.

Warm Regards,

Pierre Agius
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 28, 2017

I returned to Solana for a two week stay in September, and it proved a good decision. As a solo traveller of 'a certain age', feeling safe is essential. From the warm greeting on arrival, to departure, the staff and management of Solana work to make your stay pleasant and enjoyable. I had pre-booked and happily paid for a studio room, and this was spacious, well equipped and clean. Housekeeping were unfailingly polite and accommodating.
Often it is the attention to detail that makes all the difference, and I offer two examples:
I booked a spa session (the seasonal offers are very good value), and this was transferred to the sister hotel, Pergola, so that a scheduled fire drilll did not disturb my session
I missed an evening meal, as I was slightly unwell due to the heat, and the head waiter expressed concern the next day. It was nice to be missed.
The ladies on reception deserve special mention for their cheerful and efficient support.
I caught the end of Mellieha Festival, and the fireworks, procession and music was well worth a visit

Room Tip: Quiet rooms tend to be at the back of the hotel, with views over residential area Street view rooms are noisier.
  • Stayed: September 2017, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Heather410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel and Spa, responded to this reviewResponded September 29, 2017

Dear Guest,

Thank you for having chosen the Solana Hotel & Spa yet again for your holidays in Malta and we appreciate that you have taken some of your time in reviewing this 'excellent' experience with all of us.

Your generous comments on our high standards of cleanliness and our Team's approach in giving our esteemed that important personal touch, are very much welcome and we are delighted that you have shared with us such a valuable recognition. Thank you!

We look forward to hosting you for yet another stay at the Solana Hotel & Spa. Please feel free to contact us directly in order to ensure that your next stay with us will meet or even exceed the same reputable standards of your recent visit.

Best Regards,

Pierre Agius
Rooms Division Manager

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Reviewed September 27, 2017

It is a wonderful small hotel with great service. The staff is very polite and helps you with everything. The only downside i can speak of is the small fitness gym with few exercise machines and the jacuzii system on the -2 floor sould be renewed.

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Alexandru F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel and Spa, responded to this reviewResponded September 28, 2017

Dear Guest,

We appreciate that you have chosen the Solana Hotel & Spa for your holidays in Malta and we are equally grateful that you have shared with us such a sincere and constructive feedback.

While hoping to have another opportunity in hosting you again in the near future, we send over to you our sincere regards!

Pierre Agius
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 27, 2017

Again can't fault the staff, the accommodation. We had a lovely holiday and I personally will say (Mrs G) that the food was better this time. The friendliness of the staff is fabulous and willingness to help. Well done Solana

Room Tip: Better connection to the internet wouldn't go a miss xxx
Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Yvette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolanaHotel, Manager at Solana Hotel and Spa, responded to this reviewResponded September 28, 2017

Dear Mr & Mrs Greatholder,

Wow! Thank you so much for spoiling us with such a glowing review!

It was a pleasure having you with us for yet another fortnight at the Solana Hotel & Spa and we look forward to seeing you both again in 2018.

Your kind comments and recognition towards our Hotel's food product and our Team's friendliness fills us with pride.

We also take this opportunity to thank you for your loyal custom throughout all these past years and look forward for the ones still to come.

Warm Regards,

Pierre & The Solana Team

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