I visit Kingstown for a meal with my partner and the food was nice and the service could of been better but overall it was good and I had a pudding and we both had a candy mania and it was really nice and tastyMore
- Free Wifi
- Free Parking
I visit Kingstown for a meal with my partner and the food was nice and the service could of been better but overall it was good and I had a pudding and we both had a candy mania and it was really nice and tastyMoreShow less
Hi Jorden, thank you for your feedback we really appreciate it, sorry you did not recieve full satisfactory service on your visit. We are glad you enjoyed your meals with us, we hope to see you again in the future.
The management team
Waited ages, staff run around trying to get things done, and served, Our order was rump salad, large ice cream a fishbowl with cookies and stuff. It came in an ordinary dish no cookie, paid £5.99 for basically ice cream with a twix and few maltesers, no fish bowl to be seen. Disgusted with rump salad.
Thank you for your feedback and for taking the time to leave a review. I apologise that you did not enjoy your visit with us. We do take on all feedback and have passed on your comments on, We do hope that you do visit us again
Usual hotels booked so took the opportunity of staying somewhere different closer to work.
Late booking so took the last room - twin room rather than double. "Deceptively large beds" I was told by the check in person. Not if you're 6'2" and past your athletic best.
The furniture took me back to my childhood bedroom furniture - mainly pine - that we threw out in the late 70's. It was just for one night so ....
Look for the air-conditioning. There is none. Warmest few weeks for some time so room became quickly uncomfortable. So open the window - room 1 is next to reception and facing the car park. But it's only for one night.
Settle down, there's the World Cup semi on TV. Thank god it's on terrestrial or I couldn't have watched it. Oh wait, I can't - TV can't get BBC. Channel not accessible.
Helpful staff come into the room to re-tune the TV while I notice that BBC is on the TV in reception. No luck. No BBC, no football. (I watched it on my phone). I was reassured that I was lucky it was only £82.50 a night - "it used to be a lot more but since the Premier Inn opened people have a choice"!
On a positive note I was offered a fan....
So after a bad night sleep in my little bed I get into the shower. That 3/4 size bath with a flimsy shower curtain that, as soon as you get wet, acts a a second skin making it almost impossible to successfully wash.
Left early without taking on the £7.99 breakfast. There's a Sainsbury's across the road.
Tired hotel, lots of exposed rawl plugs where something useful once hung.
No wonder Premier Inn and Holiday Inn are full - and not that much more expensive.
On a positive, it did have and ironing board and iron plus the internet speed was good.
We are sorry to hear about your experience with us. We value all of our guest’s feedback. We would like to discuss this further with you. Please email us at firstname.lastname@example.org with contact details and the best time to contact you, so that we can speak to you directly.
Sometimes it's difficult to check in as the front desk is often unattended. Always seems slightly understaffed, however the staff that are there are very helpful and friendly. The rooms are great; clean, comfy and a huge bed. Pub food is fine, not great but fine.
Thank you very much for taking time out to leave us a review, we value your comments very much and although the reception was not attended when you arrived, we are pleased you had a pleasant stay. Please come back and visit us again soon.
My husband and I booked in for two nights recently while visiting family and friends in the area. The room was large comfortable and clean. There was plenty of free parking. Staff were polite and helpful. We had a problem with the shower on the second day, this was fixed promptly. We ate breakfast out so cannot comment on that.
Many thanks for taking the time to leave us a review, we are extremely thrilled that you enjoyed your stay with us. We value your comments and will pass those onto our reception team. We hope to see you again in the near future.
I’ve stayed here quite a few times when working in the area. I’ve always found it clean, comfortable and reasonably priced. The staff are always friendly and helpful too. On this visit, the lovely lady, Sam, in reception made me very welcome and got me checked in quickly. She was also chatty and cheered me up after a long drive. The bar / restaurant area can be very busy at times but I’ve always found that my meals have arrived quickly and been delicious. There is also plenty of choice on the menu.
Thank you very much. we hope you can come and visit again sometime it was a pleasure to have you stay with us. I will pass all of your wonderful comments on to our staff