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“Wonderful accommodation for groups of friends...”

Review of Great Hay Barn

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Very good
14 reviews
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Overview
Barn -
6 Bedrooms, 5 Bathrooms, Sleeps 12
Clyro, Hay-on-Wye, Powys, Wales

Reviews from our community

Very good - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Sam J
London, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wonderful accommodation for groups of friends / family”
Reviewed December 22, 2014 for a stay in May 2014
1
person found this review helpful

We booked our stay approximately 11 months in advance. This allowed us lots of time to plan fun things to do with our group. The person I made the booking with was extremely helpful in the planning process and answered all of my questions (there were lots!). The housekeeper was also very professional and made the experience very enjoyable. This is a really beautiful property in a wonderful location. I would say that it works perfectly for groups of friends/work colleagues/families.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The large entertainment area
Liked least: nothing
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andover, United Kingdom
Reviewed August 26, 2013 for a stay in August 2013

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
London, United Kingdom
Reviewed June 10, 2013 for a stay in May 2013

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The views from outside the barn
Liked least: The customer service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
25 Jun 2013
This was this particular gentleman's second stay. By his own admission his group had very much enjoyed themselves both times. We are very keen that the barns are kept in pristine order ready for the next visitors and so we have a very clear damage deposit policy. When guests take over our barns we like to leave them to enjoy themselves as if they were in their own property. The trade off is that they become the caretakers for the property and if any damage occurs during their tenure then we have to consider if it should be their responsibility. A damage bond does give even the most careful visitors more incentive to care for our amazing barns and it gives us the peace of mind to continue letting people come to stay. We love to see people enjoying them to the full and everyone does.

In this particular instance, we all agree that a window was cracked next to the front door over the weekend. Any damage is a rare occurrence and usually we return complete deposits after the property has been inspected by our housekeepers. We do not immediately return deposits if there may be a subtraction to be made which has first to be agreed with the guests. We estimated that the replacement double-glazed glass would cost about £125. I visited to inspect personally, our housekeepers took photographs and I spoke to our maintenance man who saw the glass unbroken on Friday and our housekeeper who saw it broken on Monday.

The guest first requested his deposit be returned on 19th May. In his e-mail of 6th June he was still denying responsibility. However, he did very kindly offer to pay £40 towards the repair and we agreed to accept this, noting that if perchance the bill did come to less then we would reimburse him the difference. As we were in agreement, we were then able to return his deposit, less £40 on 6th June.

We very much regret that this small dispute arose at all, but we feel we did everything we could to resolve it correctly. Therefore it is very unfair of this particular guest to attempt to tarnish our excellent track record over such a small matter.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Aquajones
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Whay a perfect place for a group.”
Reviewed August 1, 2012 for a stay in July 2012

WOW! This barn looks amazing in the photos but is even better in real life. Fantastic space for a large group (12) of people. A real party house. The kitchen is extremely well equiped and is a great entertaining space - so much so that we didn't use the dining room! We were greeted by a lovely welcome hamper with local produce - lovely surprise.
All the bedrooms are beautiful and there are 4 bathrooms between the 6 rooms. Only one bedroom is actually en-suite. There is also an additional toilet which has a washing machine.
There are two chill-out areas and a piano! The outside space is also fantastic and we spent many an hour in the gardens just chilling.
Hay is a fantastic town for shopping. Us girls spent all day there whilst the boys were clay shooting.
we would go back to the Barn tomorrow if we could!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The quality and standard of the accomodation
Liked least: Having to leave.
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffWind
Cardiff, United Kingdom
1 review
“Awesome!!!”
Reviewed July 31, 2012 for a stay in July 2012

My amazing wife booked this as a surprise for my birthday along with 10 other friends. The barn itself is amazing and is certainly worthy of five star status. Everything that we wanted was provided and not one of our group managed to find fault. The views are amazing and you feel in the lap of luxury.

We were met at the property by a nice guy that couldn't do enough for us and then even the owner popped in later that evening to check things were all okay. We also had a welcome pack of high end essentials which topped it all off.

There are a number of quirky buildings here that have all been restored to a very high standard and I would highly recommend. Well done and thanks!!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The sheer luxury yet laid back feel to the place.
Liked least: For once - nothing!!!!
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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