Arrived at the lovely cottage, good size place but wouldn't comfortably sleep 6 adults, one room is very small for one person. Communication was great beforehand but no wifi. No information booklet about the property or location. Fridge was not working properly so food we had brought for 5 days went off and had to be thrown away, fridge was too warm. Heating controls didn't seem to work so the place was cold and heating seemed to come on when it liked. In a great location, they could provide a few more essential amnenities such as more dishwasher tablets. As there was no wifi/reception could not contact the owners to ask anything.
The spacious property is in a great location & is very well equipped & furnished (except only 4 dining chairs) with everything inside the property very clean for our arrival.
Following booking, it took several weeks to get replies from the owner to our initial query as to the location of the 6th bed (The property is advertised as 3 bed, sleeps 6, but only 2 double & 1 single bed are listed). The eventual answer is that there is a fold down bed which can be placed in one of the double bedrooms or in the lounge.
We were a party of 6 & on arrival there was only bed linen & towels for 5 people. There was no response from the contact phone number provided, although we did eventually manage to get the 6th set of bed linen with help from the manager of the local pub.
The fridge section of the fridge/freezer unit did not cool & we lost a lot of food as a result. The wifi internet connection did not work. The slow cooker had a blown fuse, but we were able to replace this & it then worked ok.The cover for the electrical connection to the heated towel rail was broken & potentially dangerous. The smoke detector test button was missing & could therefore not be tested.
One window pane in the lounge was broken & boarded up. Some of the roof guttering was broken & most of the external paintwork was badly in need of refurbishing. The shrubs & small garden area surrounding the property was very overgrown.
Although a voice message was left on the contact number provided, no response was received at any time during our stay. This lack of a response contact could have been even more serious had there been any other major problem.