We spent a week at Palma Real in January. It was superb. We really enjoyed it. It was easy to communicate and arrange everything with Maria. The apartment is great and everything was as expected. Very clean.
To relax, this is the place to be.
It is located just a short walk from 'downtown' near the commercial pier (south of Puerto Morelos) or by taxi for 35 pesos (I think it is not possible to walk on the beach to get there from center town). The pier was 'busy' only on one day.More