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“Everything we were looking for and more!!!!!”
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23 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Puerto Morelos, Yucatan Peninsula

Reviews from our community

Excellent - based on 23 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
sosappy
Christina Lake, Canada
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Everything we were looking for and more!!!!!”
Reviewed 4 June 2015 for a stay in May 2015
1
person found this review helpful

My husband and I just returned from an amazing week in Puerto Morelos, This was our second visit to this area, the first time being 4 years ago when we stayed at a nearby all-inclusive resort. During that vacation, we spent more time off-resort and in Puerto Morelos, and fell in love with the area, so decided we would much rather stay in town on this trip.

We booked with Casa Toucan based on reviews, and were not disappointed in the least, In fact, it was more than we could have hoped for, The location is spectacular! We stayed in Casa Toucan 3 (studio apartment) as well as Casa Toucan 2 (one-bedroom) apartment, and both were great, having everything we needed for comfort, convenience and privacy. It also allowed us to do some of our own cooking which we had very much hoped to (and did) do with local ingredients.

As a previous reviewers noted, the information package provided after booking was very extensive and covered pretty much anything we could or would ask, from information on the property, access, rules, amenities, to which restaurants and activities there are in the area. (I highly recommend the walking tour of La Colonia which gives great insight into the local area and its residents, as well as some places to get wonderful fresh food such as produce, tortillas, meats, juices and of course, fabulous tacos) And if there was something we wanted to know that was not in the package, Jon was very willing to help us out.

The location is second to none, being walking distance to pretty much anything we needed. The pool was a perfect size for us to relax by and in, and is literally steps from the beach. The views are incredible, at any time of day and any type of weather (we had sun and rain).

Sharing the "public" spaces with other visitors and the owners was not an issue for us. Everyone was very respectful of each others' privacy, and interactions happened easily if people showed interest. I never felt imposed on in any way. Another review mentioned the cats onsite. At the time of our stay, there were 4 cats, all pretty independent and not pests at all. Two of them barely gave us the time of day, and the other two were more friendly - probably due in large part to us paying them a lot of attention. If we kept the doors and screens closed, they did not bother us in any way, although we were quite happy to have them visit.

We also want to say a special thank you to Jon and Alicia for accommodating an extra night when we made a change in our plans. They did so with zero fuss!

Thank you!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Absolutely everything!
Liked least: That we had to come home sooner than we were ready to.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jun 2015
Suzie & Mark -

Thank you for your very kind words about your stay with us here at Casa Toucan. It was a pleasure having you here and chatting with you on various topics! It always makes us happy when our guests get acquainted with the "real" Mexico outside of the AI resorts, and you guys are a great example - exploring the Colonia, discovering our wonderful fruit and vegetable stands, and even doing some cooking in several of our local residents' kitchens. You guys have a beautiful passion for life and for travel and a positive energy that puts a smile on our faces!

We hope to see you again soon! Cuídense y Hasta Luego!

Jon & Alicia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelsey M
Wenatchee, Washington
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Just right!”
Reviewed 21 November 2014 for a stay in November 2014
5
people found this review helpful

We were staying at an all inclusive resort about 15 minutes away from puerto morelos. Took a cab up to the pier and we walked down the beach at sunset. We discovered casa toucan by chance. The view of the place from the beach seemed like paradise. "Can you imagine what it must be like to stay here!?!" We said to eachother. Luckily enough for us, a woman at a bar got us in touch with Jon and he had a room available for us! What a great place to stay! The community of puerto morelos is amazing. You quickly feel like a local and that you belong. We stayed 3 nights and by the end, restaurant workers remembered us by name and hugged us goodbye. Casa toucan felt like a home away from home. Jon was very helpful with recommendations and transportation ideas. I would tell everyone I know to stay here! Amazing!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Nov 2014
Kelsey & Benj -

We are very happy that you discovered what is so magical bout Puerto Morelos - THE PEOPLE! The sense of warmth and community that we have here is something that is very difficult to find in the U.S. and Canada. When people are nice to you here, it is NOT because they want something from you or because they want you to buy something. It's just because they are NICE PEOPLE!

It was very nice having you as our guests here at Casa Toucan. We are happy that you enjoyed the laid-back lifestyle of Puerto Morelos and that you were able to escape from the confines of the All-Inclusive compound. We hope to see you back again soon!

Best,
Jon & Alicia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zezette02...
Montreal, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect location”
Reviewed 20 August 2014 for a stay in August 2014
1
person found this review helpful

Very nice place and perfect location, near the Square, restaurants, etc. It is not recent, but very clean and includes everything you need. The owners are nice people and make everything they can to offer you a great staying. A totally different experience than a resort all-inclusive, but if you want to live the real life in Puerto Morelos, this is the place.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Aug 2014
Josee & Benoit:

It was very nice having you as our guests here at Casa Toucan. We are happy that you enjoyed the laid-back lifestyle of Puerto Morelos and that the convenience of Casa Toucan provided you easy access to all that PM has to offer. We hope to see you back again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
Reviewed 11 May 2014 for a stay in May 2014
2
people found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Montreal
Reviewed 29 April 2014 for a stay in April 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Chicago
Reviewed 1 April 2014 for a stay in March 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bloomington Il
Reviewed 14 February 2014 for a stay in January 2014
2
people found this review helpful

Value Rooms
Location Check-in / front desk
Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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