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Novotel Sydney Rooty Hill
Ranked #1 of 1 Hotels in Rooty Hill
Certificate of Excellence
Reviewed 12 July 2017

We have stayed at this property a couple of times now, welcoming staff, good restaurant, unfortunately not open for Sunday dinner. The rooms are a generous size with large ensuite. Room service a little slow, no careful inspection of fresh food, our fruit and salad (lettuce) was past the edible stage. The RSL is next door if you like clubs, which we don't. Close to bowling centre which features other activities. Aquatic centre with gym, very handy. Not a vacation facility, but very convenient accessing the western suburbs or commuting to Sydney.

Room Tip: Quiet rooms away from lift and on higher floor. Busy hotel, especially if there are events on at nea...
  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Balana621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 964 reviews

Reviewed 10 July 2017 via mobile

Conveniently positioned near train/bus/taxi stations and shops and only about 45km from city and 20 km from parra and Blacktown, easy access. Nice rooms, the room we booked had a spa inside the bedroom.

Stayed: August 2016, travelled as a couple
Thank Zyg N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017

You probably wouldn't stay at the Novotel Rooty Hill if you were on holiday; it's a businessman or worker's hotel.

For starters, it's a long way from the CBD with a lot of industry around. It is connected to the Rooty Hill RSL so that may be another reason to stay if you're into that sort of thing.

The rooms are large and well appointed; the bathroom was adequate and the shower was impressively large.

The reception is small and the receptionists seem to act as telephone operators as well so the conversations can be loud at times. There is a good shuttle bus which will take you places and is very punctual.

The restaurant is not bad with the kind of service one would expect in the suburbs but the desserts are terrible - avoid them if you can. (Pineapple on bread? What's that about?)

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank barrye09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2017

On arrival ....... Given upgrade ....... bonus. Delightful and friendly staff. Room was awesome to say the least and to top it off was given a late check out on Sunday ...... what more could one ask for.......see u next year!

  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Vivienne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2017 via mobile

Stayed here 3 nights for work. Very nice staff. Got nice box of favourites chocs for my 50th birthday from the hotel which was a lovely surprise. Nice dinners and breakfast. One lift not working which caused delays but I'm sure its fixed now. Would recommend if you work in this area.

Stayed: June 2017, travelled on business
1  Thank jackie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2017

I have had about 16 stays at the hotel over the last 12 months. Some of them up to 2 weeks at a time. But my last stay has been my final stay and am totally discussed with the lies from the stafff. My advice is to stay well clear joint when you find that you are lie to after spending thousands in a place what do you think they might do to people staying once in a blue moon. I was from my suite With a excuses they where fully booked my PA rang up looking for a suite she could get one. The second room was dirty had to get bed sheets removed only can imagine what was on them.

This hotel should be rated at about 2 stars no mini bar reason for this is to force people to rooty hill club so you may gamble and the group makes more from you even free membershift. Menu has no choice so after a couple of days eat out.

Staff will walk in to your room in the morning to clean not the first time I have walked out of the shower naked and cleaners in room. My second key was taken from the room by the cleaner and came back to a freezing room.

No views from any room and their suites $340 a night not worth it they are big but no views and lounges not great. My Advice stay clear

Room Tip: Floor 6 is quite if you want a balcony dig deep windows don't open so no fresh air
  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
3  Thank Kingire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017

We stayed two nights. On the second night between our two rooms we had extremely noisy guests who partied until 7:00 am! Management didn't help much and the noise continued well after we complained. The disrupters should have been thrown out . When I went to the desk itself the attendant picked up a ringing phone mid sentence and rudely ignored me as I was politely trying to explain why I had a complaint. The first night was fine and facilities not too kicked around.

A good night here is available but it's just a matter of luck. First bring your earplugs and secondly if you have a problem don't expect the management to deal with it. Such a shame because it could be much better if guests were respected.

Oh and I did request the manager contact me but nothing occurred.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Dharugtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Sydney Rooty Hill

Address: 33 Railway Street, Rooty Hill, Blacktown, New South Wales 2766, Australia
Region: Australia > New South Wales > Greater Sydney > Blacktown > Rooty Hill
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rooty Hill
Price Range: $144 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Sydney Rooty Hill 4.5*
Number of rooms: 164
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Also Known As:
Novotel Sydney Rooty Hill Hotel Rooty Hill
Holiday Inn Sydney

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