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Reviews (492)
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Reviewed January 28, 2018

Hotel was overrun with French guests that the hotel very much catered for and prioritised.we were ignored at reception on arrival until all the French guests had been allocated their rooms. In general reception were unhelpful during our stay.
Lovely room, fresh decor clean and comfortable. Great view but very enclosed balcony. Spacious terraces with pleasant views of the bay.
Terrible food, poorly cooked and presented and inferior quality drinks. Some of the staff were pleasant.

Room Tip: Some rooms overlook a busy road.
Stayed: October 2017, travelled as a couple
6  Thank Joyce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marko P, Menadžer at Hotel Park, responded to this reviewResponded January 30, 2018

Dear Joyce M,

The hotel had 24 000 clients past season and only 20 % were French clients so I think you can count how many French were in the hotel. We work with a lot of nationalities (English, French, German, Dutch, Italian, Spanish ...). As for our staff we motivate them to do the best job possible and we feel sorry you were unsatisfied. We are also renovating the kitchen and buffet to increase the level of restaurant. We hope to see you again and to be satisfied.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 22, 2018

I stayed at this hotel on an organized tour. It was NOT very well located and it was VERY VERY over crowded. There were many groups staying there and the staff just couldnt keep up...and I am not sure they tried. The food was very diverse but not well cooked or heated.

Stayed: October 2017
3  Thank rotem6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 4, 2018 via mobile

Absolutely amazing! Fantastic location, fabulous view and very kind and professional staff. One of the best summers I ever had. Me and my family loved the countryside as well as the beaches around Herceg Novi. We enjoyed every moment at this place! Looking forward to summer 2018, no doubt I am coming back to Hotel Park.

Stayed: August 2017, travelled with family
6  Thank Milos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 6, 2017

In a very quiet area with nice outlook. Room a good size and all comfortable. Staff pleasant and saved food for late arrivals- a nice touch. Hotel very simple looking and quiet. We went at the end of the season so not overcrowded which we like. Hard to score because lots of positives but food was underwhelming (but fair for an all-inclusive in this price bracket), was not always as clean as would be expected and a fair way to most places with little help about public transport. That being said we learnt the public buses and went off on them most days and it was very easy and much less expensive than the trips offered (get these in Herdeg Novi- much cheaper). Kotor Bay pretty- try the ice cream:) Nice walk up behind Kotor Town- back road nicer than populated climb you pay for.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
12  Thank dabrahall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 22, 2017

With an unexpected space in our diary and, as we had never been to Montenegro before, we decided to take a short exploratory visit in July 2017.
I shall try to segment the various elements of our visit, which made it such an interesting and quite pleasant experience.

Travel.
The flight was from Gatwick to Dubrovnik, Norwegian Airline outbound and Monarch (sadly no longer in operation) inbound. Whilst there was no problem with the flights, actually we were quite pleased with both Airlines, once at the Croatia - Montenegro Border however, the delays escalated.
Due to the new EU regulations relating to travel outside the Schengen areas; Montenegro is not as yet within the EU whereas Croatia is, the security checks took, at a minimum, 2 hours 30 minutes. Not great on a very hot day.
On our reverse trip, the delays at a border control point with absolutely no facilities - including toilets, were even longer. Our Taxi driver, being concerned that we would miss our flight from Dubrovnik to Gatwick, arranged for a colleague to meet us on the Croatian side and walked us 200 metres to the check point where he expedited our crossing. We obviously recompensed him.
Whilst totally outwith the scope of control of the Hotel, in future trips to Montenegro we will fly direct to Tivat and avoid border crossings.

The Location.
The Hotel has wonderful panoramic views of both sea and the surrounding hilly countryside and is adjacent to the village of Bijela (we were told that it is pronounced BE-YAY-LA). Which, whilst small, has a number of Supermarkets, Bars and Food Outlets, etc and is very close to both Herceg-Novi (New Castle) and Kotor, both of which have a number of good Seafood Restaurants and Bars.
There is a bus stop just outside of the Hotel, from which busses travel to Herceg-Novi, and further down there is public transport to Kotor, Budva etc.
The bus services are fairly frequent and do follow the timetable.

The Hotel.
The Park Is obviously very new and modern and care has been taken with the internal decor, especially the atrium. It is also kept immaculately clean. A point of interest however, is that access to both the indoor and outdoor swimming pools may be difficult for those with restricted walking abilities as we could not see any ramps, only steps. For such a modern Hotel, we found this to be a strange aspect, there may however be other means of entry which were not apparent to us.
Obviously, the first point of contact in a Hotel is with Reception and we found that the staff were extremely pleasant and helpful. Once registered, a room safe deposit key was provided at no cost and we were able to purchase towel cards at a cost of 10 Euros per room, refundable on departure.
It should be noted that whilst the Hotel does offer an All Inclusive option, there are a number of limitations to this, for example the Beach Bar is fully chargeable, as are all Cocktails and other drinks not on the allowable list.

The Food.
We knew that Montenegrin cuisine varies depending upon the location, the dishes of the coastal Adriatic Coast being different from the northern highland region. Consequently, we were expecting more seafood and an Italian influence.
Obviously the Park has to meet their clients expectations and the food seemed to reflect Eastern European requirements with Pork, Veal, Liver etc being predominant.
The above is not a criticism as, from what we saw, most people seemed to enjoy the food provided. Since however we tend to follow a Mediterranean type diet, our choice was more limited.

The Drink.
We were aware of the Plantaze winery and obviously wanted to sample the Red wines based upon the Vranac grape, indigenous to Montenegro, and the White wines based on the Krstac grape.
In both Kotor and Herceg-Novi we enjoyed very good red and white wines with our meals.
Obviously, as one would expect, the wine at the Park was not of the same standard, but palatable all the same.
The slivovitz however was very enjoyable as, from previous visits to the Balkans and Eastern Europe, we really do appreciate this Plum based Brandy. In moderation I hasten to add, as the enjoyment of the taste can make one forget the alcoholic content! Consequently, it was a pleasure just to sit on the terrace at night with a cup of coffee and a slivovitz just watching the sky and the sea. Very tranquil
.
The Room.
We stayed in a sea-view room 429, which was modern, well appointed, spacious, with good storage space and an exceptionally large balcony. It was also kept very clean.
The Beach.
Whilst of a reasonable pebble and sand condition, the beach is not directly linked to the Hotel and Is accessed either by using steps, or the one available lift, and crossing the quiet public road. There would seem to be similar accessibility problems for users of both the indoor and outdoor pools.
It was noticeable that most guests using the beach returned to the Hotel for drinks rather than utilising the chargeable bar.
As we were much more interested in visiting historical areas, the beach and the indoor and outdoor pools were not a priority.

The Staff.
Throughout our stay we received exemplary service from all members of the staff that we encountered.
Conclusion.

Whilst we quite enjoyed our stay at the Park, it was more of a base to explore other areas, rather than a resort to which we would return.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
36  Thank JamesESS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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