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All reviews sri lanka deluxe room sea view beautiful hotel indian ocean resort spa nice view front office service was excellent special thanks relaxing holiday restaurant staff house keeping welcome drink pool staff excellent place sitting area
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Reviewed April 3, 2018

It was our second family day out at Anantaya Hotel - Chilaw.

Every single member of staff at this hotel from front office staff, cleaners, pool side guards, restaurant staff, etc. provided an excellent level of customer care. They were extremely helpful, friendly and made our stay very special. Mr. Shamal & Mr. Nuwan of Foods and Beverages Dpt. extended us an excellent service.

Our kids enjoyed at the kids corner by drawing, playing games and as well as dancing.

Easter Sunday brunch menu was very impressed with the service, selection and quality of food. An abundance of choice to suit everyone.

Stunning large pool area with extremely comfortable beds.

Room was clean, well kept and amenities with good quality.

The hotel was really crowded due to long weekend +Easter Sunday. But the staff and service remained friendly and outstanding.

Thank you for the lovely stay to the staff of Anantaya Hotel - Chilaw.

I would recommend anybody to stay at this awesome hotel.

Room tip: Rooms with the view of Indian Ocean
Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Iromi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanchana W, Assistant Resort Manager at Anantaya Resort & Spa Chilaw, responded to this reviewResponded May 4, 2018

Dear Guest,

Greetings from Anantaya Resort & Spa – Chilaw!

Thank you for choosing Anantaya Resort & Spa, Chilaw for your day outing and for sharing your frank and forthright feedback with us.

We appreciate for your kind feedback, that you liked our services given by our staffs.

We have shared your positive compliment to the team which will be a great motivation to them.

We hope to get more opportunities to serve you again.

Kind Regards,
Kanchana Wickkramasinghe
Assistant Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

This place is very calm and nature friendly. Beach is very long and clean. rooms are very big specially rooms in upper floors (2nd floor). cabanas in lagoon is marvelous. you can feel you are part of the nature. food are Delicious. there are two long pools which you can enjoy and relax on pool beds leisurely.

Room tip: rooms on 2nd floors are good. nice sea and lagoon view on 3rd, 4rt, and 5th blocks. 1st and 3rd blocks are very close to the pool.
Date of stay: February 2018
  • Trip type: Travelled on business
    • Rooms
    • Service
Thank shirajmorugama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanchana W, Assistant Resort Manager at Anantaya Resort & Spa Chilaw, responded to this reviewResponded May 4, 2018

Dear Guest,

Greetings from Anantaya Resort & Spa – Chilaw!

At the outset let me thank you for choosing to stay at Anantaya Resort & Spa, Chilaw during your recent visit and thank you for your kind feedback.

I am glad to know that you had a comfortable stay with us.

We would once again thank you for your patronage and look forward to welcome you back.

Kind Regards,
Kanchana Wickkramasinghe
Assistant Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

On arrival we felt very welcome, supplied with an cooling drink which was great after travelling. The room was double aspected, over looking the sea and the lagoon. The room was very clean and housekeeping was good, with much thought to make our stay wonderful. The food was outstanding with such a vast selection of Sri lankan and European food catering for all tastes. Such a beautiful peaceful location which I would highly recommend, The hotel found out that it was our anniversary and made a cake and presented it to us, which was such a kind thought. Would definitely return in the future.

Date of stay: March 2018
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

All together it was one of my worst hotel stays. Only few positives were there. Fast Check-In and locations are the only positives.
Reservation was done on full board basis and all the tree meals had at the hotel was terrible. There wasn’t any spread at the buffet and only limited number of items were there. Pretty much they saved the same dishes during lunch and dinner (Thinks that they just warm the left over from the lunch). Food was not tasty at all and they were awful. Food was presented in a horrible way. Even the Chefs are not so friendly and were no intention to serve the quality and delicious food.
Restaurant cleanness is below par. Saw some hair on plats that they used to served food and flies all over the food serving area. There wasn’t enough cover to prevent flies getting on to food. Specially the Salad and dessert area.
Restaurant service staff was awful as well. Very poor service from them. There wasn’t enough staff to serve all tables and had to wait for more than 5 mins to have a glass of water. They discriminated us by asking us to sit somewhere else where we originated seated to have our breakfast. This was done to give the table to foreigners. At the time of check out asked the check-in counter staff to inform the hotel management about the treating every guest at the same level.

I do not recommend this hotel to anyone...

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
3  Thank Kanishka W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2018

Stayed one night in the Deluxe room, facing the sea. Room was really spacious and tidy. The huge tub in the bathroom with the view was a definite attraction. Pool wasn’t really crowded, so had a lovely swim in the evening. The view of the sunset was exceptional. You can really take a peaceful walk on the beach. Dinner & breakfast was okay. Unfortunately the variety of the buffet wasn’t good as expected. Very few meat items. No such sea food varieties. Staff was friendly & supportive throughout the stay. Quiet & calm getaway by the sea side. Would definitely visit there again.

Room tip: Deluxe or Premium rooms are the best.
Date of stay: March 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank RnkzM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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