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Novotel Canberra
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Reviews (3,428)
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852
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716
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2,310 - 2,315 of 3,428 reviews
Reviewed 21 April 2012

Great location,. easy to get to, friendly customer service, clean rooms, great value,
highly recommend. Good choice of food in restaurant and buffet breakfast supurb

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Traveller553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded 27 May 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2012

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded 27 May 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
An Accor traveller
1
Reviewed 20 April 2012

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelCanberra, Manager at Novotel Canberra, responded to this reviewResponded 3 May 2012

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Reviewed 19 April 2012

I was quite surprised when we stayed at the Novotel Canberra, recent refurbishment has created a Jewel in Canberra. The staff were very attentive to our family needs and were great with the children. The 3 star rating does not do this hotel justice, great facilities, rooms and location. 5 stars from me. I have already recommended the hotel to family members.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank waggawoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCanberra, Manager at Novotel Canberra, responded to this reviewResponded 3 May 2012

Thank you for taking the time to write such positive feedback on Novotel Canberra. We take pride in providing guests with excellent service and a product that exceeds expectations! Our location to the city centre as well as many tourist attractions is definitely convenient for all our guests. We look forward to welcoming you back to Novotel Canberra in the future.

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Reviewed 19 April 2012

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded 27 May 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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