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“Friendly, Helpful Staff”
Review of Song Hotel Sydney

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Song Hotel Sydney
Ranked #113 of 186 Hotels in Sydney
Reviewed 19 July 2017

I was in Sydney with a mate. This hotel was ideal for us as we needed central, reasonably priced accommodation. I wouldn't take my family to this hotel but it did the job for two blokes who needed somewhere to sleep.

Room Tip: Our balcony door didn't close properly, the light was flickering and one of our key cards wouldn...
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Stayed: July 2017, travelled with friends
Review collected in partnership with this hotel
Thank Caskale93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SongHotels, Manager at Song Hotel Sydney, responded to this reviewResponded 20 July 2017

Thanks for your review.

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Reviewed 16 July 2017

Our original room stunk of urine. The mattress had fresh urine stains. The AC filter was dirty. The bathroom door hinge was coming apart in the room we were moved to. However, the staff were very friendly, helpful and apologetic for our inconvenience. The restaurant and bar staff are very pleasant, the food and drinks are good quality.

  • Stayed: July 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank H1597HFianh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SongHotels, Manager at Song Hotel Sydney, responded to this reviewResponded 18 July 2017

Thank you for your review. I'm sorry about the inconvenience and hope you can give us another chance in the future.

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Reviewed 15 July 2017

Hotel was very good price for its location very close to Museum Station, Hyde Park and the Sydney CBD. Breakfast was included and satisfactory. Room very noisy with street noise. Staff were friendly, helpful and efficient.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank 779christiem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SongHotels, Manager at Song Hotel Sydney, responded to this reviewResponded 17 July 2017

Thanks for your review. We're glad you enjoyed your stay.

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Reviewed 13 July 2017

Apart from the location, the Song Hotel is also value for money. The room and the communal bathroom was clean. Breakfast was adequate and the staff in the dining room very friendly, helpful and quick!

  • Stayed: July 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank carmenlG335CV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SongHotels, Manager at Song Hotel Sydney, responded to this reviewResponded 13 July 2017

Thanks for the review. We're happy you enjoyed your stay.

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Reviewed 12 July 2017

Fantastic location, friendly and helpful staff, very clean and comfortable. Close to Oxford Street, Hyde Park and within walking distance of the CBD and good public transport. The included breakfast was tasty and plentiful, saved me a lot of time and money. Will definitely stay again next time I'm in Sydney.

  • Stayed: July 2017, travelled solo
    • Value
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Review collected in partnership with this hotel
Thank FatHeffalump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SongHotels, Manager at Song Hotel Sydney, responded to this reviewResponded 13 July 2017

Thanks for your review. We're glad you enjoyed your stay and we look forward to having you back.

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Reviewed 11 July 2017

- The guest rooms are not cleaned regularly. You have to tell staff to clean it before they do.
- The rooms are small and dusty.
- There isn't enough hot shower.
- People at reception are not friendly. They are in-efficient and they argue with customer.
- You also have to rent adaptor for AUD$20.

  • Stayed: July 2017, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank chinkey2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

Room fitted out with iron, and fridge which was perfect as we're travelling.
Toilet areas are reasonably quiet and kept very clean.
Free breakfast is toast or cereal, basic but filling, option of upgrade if wanted!
Plus so close to everywhere so easy to go and see lots of sights/go out to eat.
Only one downfall was the rooms are tiny, but it didn't effect our stay too much. Also seating area with table seen in the pictures aren't in your room, they are near the lifts on your floor (I thought they were included in your room, pretty obvious now!)

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank meganhE8973HP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Song Hotel Sydney

Address: 5-11 Wentworth Ave, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #113 of 186 Hotels in Sydney
Price Range: $114 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Song Hotel Sydney 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
If you're looking for hotel accommodation in the centre of Sydney which won't break the bank and leaves your conscience clear as well, then look no further than Song Hotel Sydney. Offering affordable 3.5* Rooms, Song Hotel Sydney is situated right in the heart of Sydney's action. Joining Oxford Street and Hyde Park, the hotel is walking distance from Sydney's major attractions including The Rocks, Opera House, Chinatown and Darling Harbour. Surrounded by shops, cafes, restaurants, bars, galleries and gardens, you'll never be short of something to do during your stay. Whether travelling alone, with a friend or family, we have a variety of rooms to choose from, all packed with essential comforts including FREE wifi, toiletries, tea & coffee, TV, iron and hairdryer. The cafe area with its welcoming atmosphere is open daily for breakfast, to meet up with friends or just to relax. With 24 hour reception and in-room safes, you are assured a stress free stay in one of the most exciting cities in the world. Check in time is after 2pm, Check out is before 11am. Day Luggage storage is available (limited space) outside of these hours for hotel guests (No Long Term Luggage facilities). Song Hotel Sydney supports the YWCANSW. ... more   less 
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