We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“The Greatest!” 5 of 5 bubbles
Review of Hilton Sydney

Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hilton Sydney
Ranked #36 of 178 Hotels in Sydney
Certificate of Excellence
Seattle, Washington
1 review
“The Greatest!”
5 of 5 bubbles Reviewed 8 February 2012

My wife and I stayed from 2/3/12 to 2/9/12 all I can say is the Hilton has live to their hospitality standards. Service from the concierge to the lounge has been the best experience. Nothing is to much to ask.
The hotel is very close to the major attraction and within walking distance.
We would defenitely recommend Hilton Sydney.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 10 February 2012
Thank you very much for your feedback following your recent stay.

We are so glad you and your wife had a wonderful time at Hilton Sydney and we all look forward to serving you again very soon.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,034 reviews from our community

Traveller rating
    1,909
    1,354
    497
    174
    100
See reviews for
374
1,445
398
1,422
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (700)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
278 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed 8 February 2012

Hilton Sydney is located directly opposite QVB on George St. which makes it perfect for shopping and just a few minutes walk away from the financial and business districts. Coles and Woolies are located within 2 mins walk from the hotel.
The rooms were refurbished a couple of years ago and still look brand new. I like that there are plenty of lights in the room and the shower is very well designed (Love the tv in the shower!) There's free wifi in the lobby.
I arrived early on a monday morning and was delighted that the room was ready. Check-in and check-out was fast and friendly.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wendywelding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 9 February 2012
Thank you very much for taking the time to share your experience.

We do hope you will come and visit us again soon.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

This hotel was fantastic. The location was great, the service and the attentive hotel staff were impressive. I highly recommend this hotel and you will feel very taken care of

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Foodemoiselle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 10 February 2012
Thank you for your comments about Hilton Sydney.

We continually strive to ensure our guests feel cared for and I am thrilled your stay delivered exactly that.

We all look forward to serving you again in the near future.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

This hotel is in a great location for taking in all the sights of Sydney. It is set amongst many top bars, restaurants and shops so everything is on your door step.
The hotel itself is modern and clean. Rooms are a decent size but not huge. Rooms on floors 23 and above have been refitted so make sure you get oe of these. Bathrooms in lower floors are quite outdated with trickly showers. Electric blackout blinds are featured in each room, as well as flat screen tv with dvd player.
Restaurants in this hotel are all of a very high standard but the prices do reflect this. Breakfast is the most extensive buffet I have ever seen and is full of fresh and flavoursome dishes. Only downside is $40.
Staff are helpful and one touch 'magic' service very efficient. Concierge all very knowledgeable on local area and attractions.

Room Tip: Avoid rooms below level 23 as not been updated yet. Rooms next to lifts noisy due to fast lifts pas...
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Liz E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 10 February 2012
Thank you for your review and I am so pleased to learn that the hotel and its facilities were much to your liking.

I hope you will return again soon.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Loughborough, United Kingdom
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

I stayed in a Standard King room. I was on floor 26. See my video for what the room looked like. It was modern and clean, and a good size. The bed was very comfortable and there is a pillow menu. There was a shower but no bath. Complimentary toiletries were superb. The floor-to ceiling windows let lots of light into the room and there are loads of lights and dimmer switches to get room looking how you would like in the evening. There is a mini-bar and complimentary tea and making facilities in the room. The complimentary bottle of mineral water and piece of fruit each day was a nice touch. The desk was a good size.

Hotel service is excellent. People always offer to help with luggage etc. and will do what they can to make your stay as comfortable as possible. All the staff were very welcoming and friendly. The service is 5*. Complimentary WiFi in the hotel lobby was very useful for checking the occasional emails etc.

Breakfast each morning was superb, but not cheap, at around $AUD 42 per person. The selection of food was excellent; pastries, eggs, breads, sausages, bacon, fruits, muselis, cereals, teas, coffees, for instance.

The hotel is well located. It is a about a 20 minute walk to Darling Harbour. Hyde Park is a 5 minute walk away. The Royal Botanic Gardens were a 20 minute walk away. Two train stations are within a 5 minute walk of the hotel too.

I would definitely stay here again in the future. For the quality of room and service I received, I thought the room rate (around £115 per night) was very good value for Sydney.

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sigosling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 10 February 2012
Many thanks for your feedback following your recent stay.

It is a pleasure to see that you have enjoyed our hotel and our friendly service; and we look forward to serving you again in the very near future.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dili, East Timor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 February 2012

My husband and I decided to stay at the Hilton for our wedding night. After months of planning our dream wedding, we wanted to be able to have a memorable night to celebrate our wedding. The night certainly was memorable - for all the wrong reasons.

Upon checking in with his groomsmen, my husband requested (in two separate) phone calls some ice and three towels. Only one towel came.

Fast forward to after the service and we arrived back to the room to enjoy the "Romance Package" which we had prepaid for. Soon came a mediocre bottle of sparkling and a huge plate with 6 small chocolates on it.

The next problem we faced was with the bed. We were hoping for, no - with the price we paid we were expecting a luxurious bed. Instead we got a lumpy mattress, lumpy quilt and paper thin pillows which obviously effected the quality pf sleep we got.

The final straw came the next morning when we were getting ready for breakfast. The mechanical blinds which blocked out people being able to see into our room was faulty and only one side worked. Frustrated, we went down to Glass - the only redeeming feature of the hotel - only to be told that it was closed for refurbishment and that breakfast was taking place in a function room. We were not informed of this when making our booking.

We had booked a late check out but after all this drama, we left at 10am utterly disappointed.

As unhappy customers, we did what we thought was neccessary and provided feedback to the hotel which we were told, buy another nights stay and we will upgrade you for free. It was a real shock and disappointment to think that our one wedding night was ruined by a hotel that misled us into believing we would get a certain level of service when what we recieved was sub-par.

I know of wedding couples, who make a booking, and through the efficiency of their hotels, get things like flowers and chocolates and wine as a gift. We paid extra for ours- in the hope that we would get what we paid for.

After our disppointing stay at the Hilton Sydney and even more frustrating communication with them afterward, I think its safe to say that the Hilton have lost our business for good.

  • Stayed January 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank DiscoveryInnTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 10 February 2012
Thank you for your feedback and I am very sorry to hear of your disappointing experience.

Please contact me directly so that we can discuss the matter in further detail, as well as your feelings on the manner in which your complaint was handled.

I look forward to your response.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

Great hotel. Funky vibe, beautiful rooms, and probably the most central location in Sydney. Can't fault the hotel or the associated restaurants and bars. Its a gem of a hotel and reasonable value... at least for Sydney!!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beejem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, 10 February 2012
Thank you for staying with us at Hilton Sydney.

I am so happy that you enjoyed your experience and we do hope to see you again soon.

Sincerely,

Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sydney hotels
Central Business District
Swissotel Sydney
Swissotel Sydney
#15 of 178 in Sydney
4.5 of 5 bubbles 4,143 reviews
Central Business District
Sheraton on the Park, Sydney
Central Business District
The Westin Sydney
The Westin Sydney
#31 of 178 in Sydney
4.5 of 5 bubbles 2,972 reviews
Show Prices
Show Prices
Show Prices
Central Business District
QT Sydney
QT Sydney
#13 of 178 in Sydney
4.5 of 5 bubbles 1,737 reviews
Central Business District
Radisson Blu Plaza Hotel Sydney
Central Business District
Sydney Harbour Marriott Hotel at Circular Quay
Show Prices
Show Prices
Show Prices

Been to Hilton Sydney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Sydney

Property: Hilton Sydney
Address: 488 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Sydney
#17 Business Hotel in Sydney
#20 Romantic Hotel in Sydney
#35 Luxury Hotel in Sydney
#36 Family Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Sydney 5*
Number of rooms: 579
Official Description (provided by the hotel):
Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at LivingWell Premier Health Club with the latest gym facilities, swimming pool and stunning day spa. Sample two stylish and distinctive bars in the progressive, sleek cocktail bar, Zeta Bar with its international team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or delectable dessert in the patisserie at Caffe Cino and one of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Priceline, Travelocity.ca, Hotels.com and Agoda so you can book your Hilton Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sydney Hotel Sydney
Hilton International Sydney
Sydney Hilton International
Hilton Hotel Sydney

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing