We found a great deal on this hotel and decided to try our first Radisson on our Australian trip. We arrived early in the morning, but we had corresponded via email with the hotel and requested (if possible) early check-in. When we arrived we were checked in immediately because our rood was ready.
The staff here is exeptional, very helpful, friendly and courteous (something we did not always find in Sydney). We had done too much shopping so we decided to ship some of it back on the last day via FedEx (it was the christmas holiday so all the Australian Post offices were closed for an extended period of time). We filled all the paperwork, packed out items and left them in the capable hands of the concierge, who arranged for the pickup after we left and we received them at home a couple of days after our arrival.
One night we took out two bottles of beer out of the fridge minibar and placed them in the other non refrigerated section of the minibar in order to have room for our bottle of water for the next day. Next evening we noticed the beers were entirely gone from the room and did not think anything of it. Upon checkout there was a hefty charge for two beers, so we explained what happened and the charges were taken out.
We ordered room service one very late night, which was speedy and fairly tasty.
We had breakfast every morning at the hotel. You had a choice of a-la-carte, continental breakfast or the full buffet breakfast. We switched back and forth between the three choices on different mornings. The staff here was touch and go. Some mornings they were super friendly and efficient, and other mornings a different shift was rude, slow and made mistakes.
One particular morning we waited about 40 minutes for our sunny side up eggs, and when they came the toast was cold and basically not even toasted. we asked then to toast it again, and with a roll of the eye they took it away and brough it back 5 minutes later a little more brown. Some of the staff here definitely needs re-training!
The rooms was large, had a balcony (however no view) and was very clean. The location is pretty central and we walked everywhere from our hotel.
- Official Description (provided by the hotel):
- Radisson Blu Plaza Hotel Sydney is an intimate, boutique style, five-star hotel housed within a stunning heritage-listed building and located in the heart of Sydney. The hotel features 364 stylish guest rooms, eight meeting rooms including two with natural light, The Fax Bar, a Health Club and complimentary internet access. ... more less
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- Also Known As:
- Radisson Sydney
- Sydney Radisson