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All reviews stayed nights centre of town todd mall pools alice
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Reviewed September 7, 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dougal M, General Manager at Ibis Styles Alice Springs Oasis, responded to this reviewResponded September 14, 2014

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Reviewed August 31, 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dougal M, General Manager at Ibis Styles Alice Springs Oasis, responded to this reviewResponded September 1, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 31, 2014

We were concerned when we pulled up to this hotel, as the exterior does not look very promising, looking somewhat rundown from the outside. However, the rooms were clean, bright and it appeared as though the living area had recently been refurbished. The bathroom, however, was showing some age. We had room 99, which faced onto South Terrace and had a lot of traffic noise well into the night, so it would probably be best to request a room in the center of the complex. It’s about a 1km walk to the start of the Todd Mall, which was reasonable. The internet was rather expensive (I believe it started at $11 for 30 minutes), but they had a promotion of 24 hours free internet if you signed up for their rewards program. The internet was somewhat slow, and kept dropping, but good enough for a quick FaceTime home. The restaurant on site was alright, with 2 entrees and 4 mains. We ended up being lazy and eating their both nights we stayed; for both they ran out of the pork main fairly early, so it is best to go early if that is what you want to eat. This certainly was a reasonable place to stay, but nothing overly exciting.

Stayed: August 2014, travelled as a couple
Thank TNEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dougal M, General Manager at Ibis Styles Alice Springs Oasis, responded to this reviewResponded September 1, 2014

Thank you very much for your review.

I am pleased that you enjoyed your stay and I appreciate your comments.

If I may clarify one point, we have a range of internet options available. There is 30 minutes free in the hotel's public areas, options for purchasing 2 hours ($12.50) or 24 hours ($22.50) or even longer, and also unlimited free wifi for Silver members of our Le Club Accorhotels program. We hope that this provides a good range of options for your needs.

Thanks again for the review, and we hope to welcome you back.

Kind regards,

Dougal McConnell
General Manager
dougal.mcconnell@accor.com

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Reviewed August 29, 2014

We were here for 1 night stay, the room was quite big but was very very dirty, the breakfast had poor choice. The pool restroom was terrible and also at bar the level of cleaning was unacceptable. Staff at reception was very friendly and helpful.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Miriam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dougal M, General Manager at Ibis Styles Alice Springs Oasis, responded to this reviewResponded August 30, 2014

Dear Miriam,

Thank you very much for your review.

I am pleased that you found the staff to be friendly and helpful and am sorry that we fell short of our standard in other areas. Your feedback will certainly help us build consistency in this area, and I thank you for taking the time to let me know.

Kind regards,

Dougal McConnell
General Manager
dougal.mcconnell@accor.com

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Reviewed August 29, 2014

A pleasant spot in a quiet location within a short distance from the town centre with very good facilities, friendly and helpful staff, and, an atmosphere which, whilst in a developed area, evokes the feeling of being in the outback.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank grahambone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dougal M, General Manager at Ibis Styles Alice Springs Oasis, responded to this reviewResponded August 30, 2014

Dear Graham,

Thanks very much for taking the time to review the team and I am really pleased that you enjoyed your stay.

We hope to welcome you back.

Kind regards,

Dougal McConnell
General Manager
dougal.mcconnell@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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