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Hilton Darwin
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Reviews (804)
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All reviewsthe executive loungevalet servicemitchell streetcentral locationbuffet breakfastpleasant stayrooms are spaciousnorthern territoryexcellent locationtop endpool area isthe air conditioningharbour viewper daybars and restaurantswet seasonconcierge
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12 - 17 of 804 reviews
Reviewed 5 weeks ago

We used to stay at the Double tree Hilton at Esplanade, but due to Cyclone Marcus, the company put us up at Hilton in Mitchell street. The receptionists were unbelievably quick and efficient and the entrance of the hotel and first impressions were far better than the Double Tree. The staff at the bar were excellent too. Unfortunately due to the hotel being fully booked, we observed that the staff were being overworked and there was no backup at all!! It took 2 hrs to get our meal .. simply unacceptable. We made our concerns known, but it was quite obvious that the Management did not take appropriate steps to maintain their reputation.

Room Tip: Most of thre floors are Non smoking
  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Anil276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

We arrived at 11.30pm with bookings to be told that our rooms were not ready yet! When we did get there, the sheets on the bed were not changed, old soap and toiletries were left in the bathroom and tissues in the bin. The place is a bit tired and the staff tried their best to help, but something is missing. Not Hilton standard from others I've stayed at.

Stayed: March 2018, travelled with friends
Thank DMFXC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

I arrived during a bad time for the hotel. The day before Darwin had a cyclone. The staff was so friendly, kind and serviceminded. They did everything to make me feel welcome and comfortable. It’s a nice hotel. I recommend. Happy to stay there!

Thx especially to Frencesco and the Beverage manager (I forgot his name)

Stayed: March 2018, travelled solo
1  Thank Leo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

One of the best service I have received at a Hilton, extremely friendly, professional good location, clean and nice food. Highly recommend. Located within the city you can walk to the restaurants or can take a $10 taxi to water front or a 15. Minutes walk to the water front. The Hilton restaurant also serves excellent food and drinks.

Stayed: February 2018, travelled as a couple
1  Thank Nilmini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

Great location, good air conditioning and an early morning coffee bar. An easy walk to the city centre and Char (a restaurant I have reviewed) and all the major requirements you may have. Chemist, Supermarket and the like.

The staff are excellent and make that little bit of difference......

Room Tip: Request a high floor harbour view....the back view "city view" rooms are pretty ordinary.
  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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