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“Excellent Hilton Hotel Brisbane City”
Review of Hilton Brisbane

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Hilton Brisbane
Ranked #21 of 159 Hotels in Brisbane
Certificate of Excellence
Brisbane, Australia
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent Hilton Hotel Brisbane City”
Reviewed 21 March 2012

Excellent Hotel in thee City, close to Queen Street Mall.
The Hotel has had a recent revamp- the quality of the rooms are excellent.Super comfortable king size bed.The Staff are amazing & the most helpful people one could find. Breakfast was excellent with a huge variety of food on offer. Loved the place.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank possie49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHA3004, General Manager at Hilton Brisbane, responded to this review, 26 March 2012
Dear Possie49

Thank you for taking the time to place a review on Trip Advisor.

It was a delighted to read that you had a great stay and enjoyed our newly refurbished hotel.

Look forward to welcoming you back when you next come to Brisbane.

Kind regards

Martin Kendall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,337 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (389)
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English first
Brisbane, Australia
Level 6 Contributor
201 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 21 March 2012

I only have great things to say about the Brisbane Hilton. Great service, rich feel, great decor and superb food. My only complaint is the $5 price for a flat white... sorry Hilton you are just not in the league of great coffee houses to be charging $5 for a crap coffee...

Room Tip: Upgrade to the Executive floor.
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHA3004, General Manager at Hilton Brisbane, responded to this review, 26 March 2012
Dear Francis B

Thank you for taking the time to place a review on Trip Advisor.

I was very pleased to read that you enjoyed your stay although I was sorry to see you experienced a poor quality Flat White which we will work on.

Thank you for your support and look forward to welcoming you back in the near future.

Kind regards

Martin Kendall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 March 2012 via mobile

4 stars hotel but you pay 5 star price
Room are large
Desk is good size with 2 power out lets
Poor Foxtel selection
Bed is comfortable
Good for Bussiness stays

Stayed March 2012
Helpful?
Thank schramko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHA3004, General Manager at Hilton Brisbane, responded to this review, 26 March 2012
Dear Schramko

Thank you for taking the time to place a review on Trip Advisor.

I was pleased to read that you enjoyed you stay while on business in Brisbane and appreciate your feedback on our Foxtel selection which we review on a regular basis.

Look forward to welcoming you back when your business brings you back to Brisbane.

Kind regards

Martin Kendall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
102 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 March 2012

From the central train station, you can't miss it: the H is visible from far.
Finding the entrance on Queen St is not very easy, but once you know where is it: it is easy.
(hint: look for the butterflies and the Irish pub).

From outside, the building looks very old and not very modern. It has been designed by Harry Seidler (famous Australian architect - check on Wikipedia)
I have a bit worried....

But once inside, fears went away....

The room was large enough for two personns, and decoration was neutral (a la Hilton), but elegant.

And what a bed! Slept like a baby ....

Bathroom was ok (no bath tub), shower with water pressure.
Good point for the shampoo and shower gel provided: they look nice, and smell nice.
Much better than the US ones.

Location is excellent: right on Queen street. Couldn't be any better.
And just 10mins away from central station.

The staff was very friendly and helpful.

Not regretting my stay.... will come back

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank axelgfrsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHA3004, General Manager at Hilton Brisbane, responded to this review, 26 March 2012
Dear agregoire

Thank you for taking the time to write a review on Trip Advisor.

I was very pleased to read that you enjoyed your stay and appreciated the design elements of our major refurbishment. The butterflies will be further revealed in May!

We value your support and look forward to welcoming you back when your travels bring you back to Brisbane.

Kind regards

Martin Kendall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 March 2012

I am a regular normally at Hilton hotels and Brisbane's Hilton was fantastic totally refurbished very large rooms, quite, plush furnishings fantastic bed great 5 star choice in mini bar and room service and food excellent ! and located within the CBD. My only choice of hotel now for Brisbane.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieLoneTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHA3004, General Manager at Hilton Brisbane, responded to this review, 26 March 2012
Dear AussieLoneTraveller

Thank you for taking the time to place a review on Trip Advisor.

It was very pleasing to read that you enjoyed the finished product of our major refurbishment..

Thank yoyu for your support of Hilton Hotels and look forward to welcoming you back in the near future.

Kind regards

Martin Kendall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level 4 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 14 March 2012

Excellent hotel. The bed was very comfortable. Bathroom could be better. Room was a bit small for the hotel of this class. Overall, comfortable stay and superb location! Short walk to Queen Street Mall, Central Station, The casino and all the restaurants.

Room Tip: Upgrade is a must. I stayed on the 12th floor and the view was terrible. No balcony.
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JinPatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHA3004, General Manager at Hilton Brisbane, responded to this review, 15 March 2012
Dear JinnPatt

Thank you for taking the time to place a review on Trip Advisor.

I was pleased to read that you enjoyed your stay and our central location.

I hope we have an opportunity to welcome you back in the near future.

Kind regards

Martin Kendall
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 March 2012

Good hotel and located very close to Brisbane commercial offices and market. Several good eatout places also nearby! Good staff always ready to help! Good food at hotel also for vegetarians. Just that they have only one restaurant leading to limited choices at hotel.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richa007P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHA3004, General Manager at Hilton Brisbane, responded to this review, 15 March 2012
Dear richarajanya

Thank you for taking the time to provide a review on Trip Advisor.

I was very pleased to read that you enjoyed you stay and in particular our choice of vegetarian meals.

Thank you for choosing the Hilton and hope we have an opportunity to welcome you back next time you are in Brisbane.

Kind regards

Martin Kendall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Brisbane

Property: Hilton Brisbane
Address: Hilton Hotel 190 Elizabeth St, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Brisbane
#15 Romantic Hotel in Brisbane
#15 Business Hotel in Brisbane
#21 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Brisbane 5*
Number of rooms: 321
Official Description (provided by the hotel):
A Brisbane icon, Hilton Brisbane is located in the heart of the city, on the ‘Paris-end’ of vibrant Queen Street Mall. The hotel features modern accommodation, award-winning dining, newly refurbished leisure facilities and 2500 sqm of purpose built space designed specifically for meetings and events. Choose from a selection of well-appointed guest, deluxe or executive rooms, or luxury suites which have been designed with each and every guest’s comfort in mind. Book an executive room or suite and enjoy access to the exclusive Executive Lounge which features continental breakfast, refreshments throughout the day and evening drinks and canapes for you to enjoy. Meet and do business in one of the 19 flexible meeting and conference rooms which have been coupled with leading-edge technology, ideal service and attention to detail. The hotel is also equipped with a Business Centre where all of your business needs can be met. Swim some laps in the newly refurbished outdoor heated swimming pool, play a game of tennis on the city’s only tennis court, overlooking the city or squeeze in a workout in the Fitness Centre. Go on a culinary journey in the hotel’s award-winning restaurant - Vintaged Bar + Grill - which showcases the best of Queensland’s world-class produce and features unique and modern dining spaces as well as a boutique wine list. Whether it’s for business or pleasure, Hilton Brisbane offers contemporary design that fulfills comfort and style, outstanding facilities and exceptional service. It is a must for both domestic and international guests and Brisbaneites alike. ... more   less 
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Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International

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