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Reviewed December 9, 2016 via mobile

Beautiful caravan park. Friendly staff. Great amenities. Close to the city. Affordable. It has it all. We stayed long term and were very comfortable. It is quiet and has large sites. We loved the bird life and all the fruit growing on the trees. Thanks for everything. See you next year.

Date of stay: December 2016
Trip type: Travelled with family
Thank SalWilkin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate W, Customer Communications at NRMA Cairns Holiday Park, responded to this reviewResponded December 11, 2016

Dear SalWilkin,

Thank you for taking the time to share your experience, I am thrilled to read how much you enjoyed your stay and to read your wonderful comments about the parks friendly staff, quiet and large sites and the parks location to Cairns city.

We look forward to welcoming you back again next year.

Kate,
Customer Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 9, 2016 via mobile

Lovely place itself with good amenities - free wifi and lots of charging places. Places were quite cramped but price was good also.
I did ask for a really quiet place and unfortunately it seemed there were some younger people camping who have not the experience and were still talking loudly at 1 am which meant the rest of us were awake too!
Therefore I have marked it down as did not have this experience with other oarks

Date of stay: December 2016
Trip type: Travelled solo
1  Thank Mark D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate W, Customer Communications at NRMA Cairns Holiday Park, responded to this reviewResponded December 11, 2016

Dear Mark,

Thank you for taking the time to review Cairns Holiday Park, I am pleased to see your stay was a largely positive one and you enjoyed the the parks amenities and free wifi.

I am disappointed to read that your experience was let down by guests at the park who did not obey the parks no noise policy. As stated on the back of our park map, the no noise policy starts from 10pm until 6am the following morning. We encourage guests to notify park management of these types of issues so the problem may be rectified and appropriate action may be taken. An after hours/emergency number is displayed on the front window of reception so guests may contact staff outside of office hours regarding these types of issues.

Thank you again for your valuable feedback, we hope to have the pleasure of welcoming you back again to the park on your next visit to Cains.

Kate,
Customer Communications

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Reviewed December 3, 2016 via mobile

We were lucky enough to spend almost a month at this great, family orientated and pet friendly oasis near the centre of Cairns.
From the very first contact with the friendly staff we were made to feel very welcome.
As the park is a Top Parks resort we enjoyed all the member discounts which make it one of the most affordable parks in Cairns.
The park itself is nice and shady with huge well established trees, good sized sites and spotless amenities, which get serviced twice daily, even at weekends.
You are even welcome to bring your pets, a big bonus for all those that travel with them.
There is a great pool on site with shade over the water.
Thanks to Roz and the team we will definitely stay here next time we come up to Cairns

Date of stay: December 2016
Trip type: Travelled as a couple
1  Thank keithg640
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate W, Customer Communications at NRMA Cairns Holiday Park, responded to this reviewResponded December 8, 2016

Dear Keith,

Thank you for taking the time to share your experience, we are thrilled to see how much you enjoyed your stay and to read your wonderful comments about our friendly staff, spotless facilities and the parks central location.

We look forward to welcoming you back on your next visit to Cairns.

Kate,
Customer Communications

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Reviewed November 28, 2016

Truly great value for money. I booked a lodge which although small could sleep 2 adults and a child in a bunk over the double bed. Very clean and tidy and really comfortable. Staff were brilliant, exceptionally friendly and helpful. It's also very convenient with a bus stop 2minutes walk away that will take you into the centre or to the quay for the various boat trips, including to the barrier reef

Date of stay: November 2016
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank archie c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate W, Customer Communications at NRMA Cairns Holiday Park, responded to this reviewResponded November 30, 2016

Dear Archie,

Thanks for taking the time to share your experience, I am pleased to see how much you enjoyed your stay. It is wonderful to read your comments about the clean and comfortable cabins and our friendly and helpful staff.

We hope to have the pleasure of welcoming you back on your next trip to Cairns.

Kate,
Customer Communications

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Reviewed November 4, 2016 via mobile

As we fly out of Cairns tomorrow we opted to have a night in cairns. (We hired a camper & headed north)
Staff are brilliant. Helpful & very friendly. The park is located approximately 3km from city centre. We caught local bus into town for under $3 each one way. Bus stop is 3minute walk from park. (Our camper is larger & locating car park to suit not easy to find.)
Facilities at park are good overall- pool, camp kitchen, showers & toilets not new but are clean.

Date of stay: November 2016
Trip type: Travelled with family
1  Thank DianeB1699
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate W, Customer Communications at NRMA Cairns Holiday Park, responded to this reviewResponded November 7, 2016

Dear Diane,

Thank you for taking the time to share your experience, we are pleased to see how much you enjoyed your stay. It is wonderful to read your comments about our helpful and friendly staff and the parks location.

We hope to have the pleasure of welcoming you back again soon.

Kate,
Customer Communications

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