I had read some rather dubious reviews on this hotel before going and was a bit nervous but since it was such a good deal went ahead with the booking anyway. I was so pleasantly surprised. Check in was so easy and friendly. The 2 guys in reception were extremely efficient and made us feel comfortable from the start. Even our request for an upgrade to balcony room was met with all help possible with the upgrade offered for the next day for the rest of our vacation. This was done next day without any bother for us at all. The whole procedure was done for us whilst we were out.
The rooms were spotless and quite large. The only problem we had was the beds are made with a bottom sheet and a cotton covered doona only. We were either too hot using the doona or too chilled without any cover at all. A top sheet would be a great help.
Food and drinks by the pool was delicious and easy. We had room service first night but found it to be fairly average and expensive. We didn’t breakfast or dine there because, to be honest, there were cheaper and better options not 5 mins walk away. All in all we really enjoyed our stay here and would definitely recommend and return. I would normally give a 5 star rating except for the food and it’s pricing.