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Reviewed 5 weeks ago

This is a very good hotel. Large rooms, good bathroom/showers, comfortable beds, very helpful staff. We were due to stay 1 night, but due to an accident stayed 10 nights. The hotel is close to the cruise ship wharf, and many restaurants.

Room Tip: River view side
  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Derek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 4 weeks ago

Dear Derek P,

Thank you so much for choosing to stay with us at the Pullman Reef Hotel Casino. I am so sorry to hear that you had to extend your stay due to an accident. I hope that we were able to assist you to be as comfortable as possible. I very much hope that we have the opportunity to welcome you back again in the future.

Sincerely,
Wayne Reynolds
General Manager Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 13, 2018

We went to Cairns for a short break for our anniversary. Chose this hotel based on reviews, closeness to the reef terminal and the Accor Plus programme.
Booked an Inlet view room which was very spacious with comfortable bed and lovely bathroom.
Were very impressed with attention to detail and we were appreciative of the complimentary wine, chocolate, plum marshmallow and more.
Breakfast in the Tamarind restaurant is very impressive with cooked to order menu as well as buffet. The sugar-cane press was fun too.
The bar is fun with live music and people of all ages dancing.
The minimum bets at the casino are on the high side
Also enjoyed a quick trip round the animal exhibit upstairs
All staff extremely professional and it was spotless throughout

Room Tip: We liked our Inlet view room. We used Accor programme to our advantage
  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank bexandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 4 weeks ago

Dear Bexandy,
Congratulations on your anniversary. I am so pleased you enjoyed your stay. I very much hope we can welcome you again for more anniversaries in the future.
Sincerely,
Wayne Reynolds
General Manager Hotel

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Reviewed September 12, 2018

I believe this is the only hotel in this area that has a casino. The rooms are quaint and clean and the bathrooms are nice. Easily accessible, it is close to the water, it has it's own pool and gym. Would come here again.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 4 weeks ago

Dear Jennipretty,
Thank you for your review of your recent stay with us at the Pullman Reef Hotel Casino. I am so pleased you enjoyed your time with us. I do hope that we can welcome you again in the future.
Sincerely,
Wayne Reynolds
General Manager Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 11, 2018 via mobile

Rooms are lovely. Amenities nice. Beds are comfy. Nice balconies. Jacuzzi tub. If you’re into gambling it’s here. Breakfast was very good and service is great. WiFi is free. Great location on the Esplanade. Nice balconies. Coffee maker and refrigerator in room. No complaints.

Stayed: September 2018, travelled as a couple
Thank CynthiaB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 4 weeks ago

Dear CynthiaB1,
Thank you for taking the time to review your recent stay with us. I am so pleased that you enjoyed your time at our hotel. I certainly hope we can welcome you again in the future.
Sincerely,
Wayne Reynolds
General Manager Hotel

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Reviewed September 10, 2018 via mobile

Beautiful and modern well located hotel with spacious and quiet rooms, very friendly staff always available.
Very copious and varied breakfast.
Beautiful swimming pool and sports hall.
The hotel's gourmet restaurant is a real delight.

Stayed: September 2018, travelled as a couple
Thank imagealogistic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 4 weeks ago

Dear imagealogistic,
I am delighted that you enjoyed your stay with us. It is wonderful that you found the breakfast to be copious and plentiful and the team to be friendly. Please do come and stay again in the future.
Sincerely,
Wayne Reynolds
General Manager Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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