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“Sampled two different rooms”

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Mantra Esplanade Cairns
Ranked #9 of 64 Hotels in Cairns
Certificate of Excellence
North Carolina
Level 5 Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Sampled two different rooms”
Reviewed 16 March 2012

We actually stayed in two different rooms at the Mantra Esplanade (one water view room before we went onto a SCUBA liveaboard, and one city view when we returned). The city view room was a suite and it was awesome...complete with kitchenette, dining area, living area, balcony, large bathroom and a washer and dryer (which came in handy after diving the great barrier reef for a few days). If we returned, I would definitely seek out a suite.

The water view room was nice, but the AC unit was really moldy and it made the room smell.
The staff is super nice and the location is great.

Room Tip: If you stay in a suite, you will save tons of money by running over to the Woolworths to pick up gro...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank hkd-nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, Front Office Manager at Mantra Esplanade Cairns, responded to this review, 23 March 2012
Dear PuertoGal, Thank you for taking the time to provide feedback on your recent stay. We are very happy we were able to assist in providing you with a memorable holiday, but please accept my apologies for the airconditioning problem. This has been addressed with chemical cleans of all units to overcome this wet season problem. We look forward to having the opportunity to welcome you back again. Regards, Chris Shaw, Front Office Manager, Mantra Esplanade.
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1,423 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
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Sydney
Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 March 2012

Great hotel location as right in the middle of town, Rooms where clean and tidy and pool area well maintain an parking was a great extra ( sydney i always have to pay) but once again hotel internet was not working, as i was travelling on business makes it hard to do.

would net stay again if travelling for work.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MattyG69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, Front Office Manager at Mantra Esplanade Cairns, responded to this review, 23 March 2012
Dear MattyG69. Thank you for taking the time to provide feedback on your recent stay. Whilst appreciating your positive comments on the location and standards, I am sorry the external internet provider did not meet your expectations. I have passed your comments on to them so that they can improve the service offered to our guests. Regards, Chris Shaw, Front Office Manager, Mantra Esplanade
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Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 March 2012

We were glad of a base close to everything you could need and especially an apartment with full facilities rather than just a hotel room. Staff couldn't do more for you.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anginstrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, Front Office Manager at Mantra Esplanade Cairns, responded to this review, 23 March 2012
Dear Anginstrop, Thank you for taking the time to provide feedback on your recent stay. We are glad our location, facilities and service assisted you in enjoying your stay with us and look forward to welcoming you back again soon. Regards, Chris Shaw, Front Office Manager, Mantra Esplanade.
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Guernsey
Level 6 Contributor
185 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 March 2012

We stayed atthe Mantra Esplanade Hotel in Cairns on the fist part of our Australia trip. From our arrival through to our departure 5 days later the service has Ben friendly and very helpful. The hotel is clean, organised and the rooms have everything a vacationer would want.

We arrived at 9am in the morning, due to the flight timings and they immediately organised a room to be fast tracked for us to get into. It is a simple thing but one that is appreciated if you have been travelling for over 24 hours.

The location is right near the Esplanade and a number of tourist attractions, as well as a wide choice of restaurants offering an even wider range of food choices. There is an outdoor pool and small gym and walking along the Esplanade is a popular local pastime.

I would recommend this hotel to anyone.

In a nutshell,

Room Tip: Ocean view looks out onto the Esplanade so a better choice, although the city view looks out onto th...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MMSIM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, Front Office Manager at Mantra Esplanade Cairns, responded to this review, 23 March 2012
Dear MMSIM. Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again. Regards, Chris Shaw, Front Office manager, Mantra Esplanade
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Pershore Worcester
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 March 2012

good location a few mins from sea and harbour. We booked for two bedroom apartment good size rooms with on suites and large lounge with kitchen over looking the sea.Very comfortable and spotless.

Room Tip: ask for sea view
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank watcome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, Front Office Manager at Mantra Esplanade Cairns, responded to this review, 12 March 2012
Dear watcome, Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday. Regards, Chris Shaw, Front Office Manager, Mantra Esplanade
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darwin
Level 6 Contributor
161 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 6 March 2012

Myself and colleagues stayed recently and we were very well looked after. The one bedroom apartments were spacious, clean and comfortable, perhaps a little dated but the bed was extremely comforable as was the couch for lazing around! I had a room overlooking the esplanade and would recommend that because there is a pub behind the hotel that if you were on a lower floor with non esplanade view potentially could be nosiy but that was not an issue for me.
I had issues with my laptop and their computer was not working for emails or printing which was a pain as I had to go round to Woolworths which didn't open until 8am so hopefully that will be fixed soon.
Walk out the door and there are heaps of restaurants and cafes to choose from - it is the ideal location. I didn't dine in their restaurant which is called Wink but the menu looked good.
The staff were all very friendly and welcoming. My room was serviced each day which was unexpected as they normally only service every couple of days.
I look forward to staying there again the next time I go to Cairns.

Room Tip: Get an esplanade view room
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DarwinBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, Front Office Manager at Mantra Esplanade Cairns, responded to this review, 7 March 2012
Dear RockyDarwin,

Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us. I have passed your positive comments on to the staff and we look forward to welcoming you back again soon.

Regards, Chris Shaw, Front Office Manager, Mantra Esplanade
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Sydney, Australia
Level 6 Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 March 2012

I booked this place at the last minute and got a decent deal for a one bedroom city view apartment.

There is free parking on site - you just have to grab a room key to access the parking lot which is around the corner. The parking lot is weird - you have to drive on the wrong side to open up the doors and then it suddenly switches back so be careful of other cars!

Our room was decent, very big. We had booked for 3 adults and they only provided us enough stuff for 2 adults. We had to call and get the extra blankets, towels and toiletries sent up. Then that night when we pulled out the sofabed, it was jammed so we had to wait for someone to come up - it took 2 people to get it out! That was the only bad thing. The bathroom had two weird cheap sliding accordion type doors - the type you might see in a caravan. One kept jamming, but they were decent enough. Huge walk in wardrobe - big enough to put another bed in really...

Location is excellent. Opposite the manmade beach, Saturday markets, close to the night markets, near the wharf too. Loads of food within walking distance and shops and info tour desk next door, as well as on site bookings for tours. The tour desk that was next door - the woman was fairly pushy and frustrating and kept interrupting me so once I got the info I needed I went ahead and booked with reception and they charged it to our room.

Pool is nice, nothing special, but definitely a lot nicer than most other hotel pools. It got shady from early on so you couldn't enjoy the sun from about 5pm onwards, but it was still pleasant enough to swim after 5pm.

The staff were really really friendly and helpful. All in all a very good stay.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, Front Office Manager at Mantra Esplanade Cairns, responded to this review, 7 March 2012
Dear chloeisacat,

Thank you for taking time to provide feedback on your recent stay, and we are glad you enjoyed your stay with us. I am sorry you were disappointed that everything was not prepared for a third guest on your arrival, as 1 bedroom apartments are set up as standard for two guests, but I am pleased that the staff responded promptly to provide the necessary amenities and assist with the sofa bed. We hope to have the opportunity to welcome you back to Mantra Esplanade again soon.

Regards, Chris Shaw, Front Office Manager, Mantra Esplanade
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Additional Information about Mantra Esplanade Cairns

Property: Mantra Esplanade Cairns
Address: 53 - 57 Esplanade, Cairns, Queensland 4870, Australia (Formerly Outrigger)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Cairns
#8 Luxury Hotel in Cairns
#14 Family Hotel in Cairns
#15 Romantic Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra Esplanade Cairns 4*
Number of rooms: 124
Official Description (provided by the hotel):
Mantra Esplanade offers a prime waterfront location, with stylish and contemporary accommodation in the heart of Cairns. Just steps away from the Cairns Swimming Lagoon and offering sweeping ocean, city and mountain views Mantra Esplanade offers a range of Hotel Rooms to fully self-contained One and Two Bedroom Apartments. All rooms feature air conditioning, a balcony, cable TV, hair dryer, internet access (fee), iron and ironing board, and tea and coffee making facilities. There is also a 24 hour reception desk, tour desk, shopping complex, swimming pool, spa (not heated), exercise room and barbecue area. Wander across the road to the Cairns Lagoon in front of the Mantra Esplanade or grab a bite to eat at the many restaurants and cafes on your doorstep. In the evening, stroll down the Esplanade to the night markets where you'll find souvenirs, aboriginal art work, crafts, homewares and jewellery. Cairns is a nature lover's paradise and the gateway to the World Heritage Listed Great Barrier Reef, as well as the Daintree National Park and Cape Tribulation. Take the SkyRail cable car and glide above the spectacular rainforest canopy to the laid-back market town of Kuranda. Catch the Kuranda Scenic Railway back to Cairns to enjoy more breathtaking scenery as it winds through rainforest and past tumbling waterfalls on its way back down to Cairns. Discover all the amazing sights and activities available in and around Cairns while staying at Mantra Esplanade. ... more   less 
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Also Known As:
Mantra Esplanade Cairns Hotel Cairns
Mantra Esplanade Hotel Cairns
Mantra Esplanade Resort Cairns

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