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Reviewed September 6, 2018

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded September 9, 2018

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Reviewed August 31, 2018 via mobile

Pullman remains my favourite hotel when travelling to Cairns. Room was large and well appointed, and although starting to age was clean and still looks good. Bed was super comfortable.
Staff were very friendly and welcoming and enjoyed meeting with some of them for member drinks.

Stayed: August 2018, travelled on business
Thank Thomotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded September 4, 2018

Thanks for your review Thomotravel, I am pleased that you enjoyed your stay with us once again! We look forward to welcoming you when you next visit!
Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

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Reviewed August 29, 2018 via mobile

Spent 2 nights here before heading to port Douglas. Had a great stay. Staff are wonderful and appreciated the upgrade and cake!! Felt very special. Breakfast was also good and very relaxing. Yes the rooms are old but still good with great views of the harbour. Thank you!

Stayed: August 2018
Thank MelbourneMeagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded September 4, 2018

Hi MelbourneMeagan
Thank you for taking the time to review our hotel, I am delighted that you enjoyed your stay with us for your birthday trip away! We look forward to welcoming you back again soon!
Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager


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Reviewed August 27, 2018

We always have an excellent experience at Pullman Cairns International. Staff are always polite and helpful. Amenities clean and well maintained. Food is always tasty and plentiful. I always enjoy staying here.

Room Tip: Ocean view rooms offer great views of the inlet.
  • Stayed: August 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Debra Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded August 28, 2018

Thanks for your review Debra Q! I am pleased that you had another enjoyable stay with us, and the team met expectation with regards to their service and your dining experience. We look forward to welcoming you back again soon!
Kind Regards
Leissa Prouchandy
Guest Experience and Loyalty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 25, 2018 via mobile

My friends needed a room in an emergency and the Pullman went above and beyond in providing what was one of their last rooms on a busy Saturday night in Cairns. Thank you to the friendly and efficient check-in staff......bed was super comfy!

Stayed: August 2018, travelled with friends
Thank sarjenk14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded August 28, 2018

Thanks for your review Sarjenk14, I am pleased we were able to assist your friend in finding accommodation, and they had an enjoyable time with us! We hope to welcome both yourself and your friend back again soon!
Kind Regards
Leissa Prouchandy
Guest Experience and Loyalty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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