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“Great Holiday”

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Ingenia Holidays Cairns Coconut
Ranked #1 of 64 Hotels in Cairns
Certificate of Excellence
Reviewed 15 February 2012

We had 13 nights here in the July school holidays and found it a great place to base our holiday from. the two bedroom unit we had was extremly clean and well laid out with three air conditioning units in it.

  • Stayed: July 2011, travelled with family
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1  Thank Happyholsinnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 16 February 2012

Thank you for this feedback and we are glad you escaped the winter cold to visit us at Cairns Coconut Holiday Resort. We look forward to your next visit.

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Reviews (815)
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733 - 739 of 815 reviews

Reviewed 8 February 2012

We stayed in our own van with an ensuite which was very basic no shelves. Sites are very small so once setup their is nowhere to park your car. Lucky it wasnt busy so everyone parked in the sites adjacent. This caravan park has a restuarant on site which is convenient but not cheap. There is also a little convenient shop in case you have forgotten something. Facilities are good especially for young children.

  • Stayed: December 2011, travelled with family
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1  Thank TheButcherBunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 16 February 2012

Thank you for this review as all feedback helps us to continually improve the holiday experience of our guests. We hope to see you again soon.

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Reviewed 21 January 2012

Our 4 year old told us it was the best holiday ever on day two of our stay, and it seriously was! The entire resort was spotlessly clean, and the staff were friendly and helpful (they actually cared!!). We hired a tropical ensuite cabin and it was more than enough for the four of us. We were situated near prime play areas, and even so, the cabin was remarkably quiet.
There was so much for us to do as a family (the splash waterpark was the clear winner with our two little ones) and we were very impressed with the free pancake breakfast held while we were there. The kids were given souvenirs (which they loved) and we had the opportunity to mingle and chat with other guests (the name labels with where we were from was a great idea).
The only downside was that our stay was so short! We have told all our friends and we are already saving for our next stay, which will be a much longer one!

  • Stayed: January 2012, travelled with family
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4  Thank TheSteeleFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 30 January 2012

Thank you for this feedback. We always aim to please and it is great to know when we have suceeded. Com back again soon

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Reviewed 24 November 2011

Wow wow wow!! We had such an amazing time here!! We stayed whilst touring the country and loved it do much we drive back again. They were amazingly accommodating when our scuba tour got cancelled due to bad weather and found room for us to stay a couple more nights even though they were very busy. The pools incredible and the pancakes are amazing, I still dream about them now! I could quite happily live here! Xx

  • Stayed: December 2010
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4  Thank Lauralovestoexplore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 21 December 2011

Thanks for this glowing review and you simply must drive back AGAIN...see you next visit

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Reviewed 21 November 2011

We stayed here as recommended by our friends in cairns (they stayed there too). So much to do!! We have small children that spent their time on the slides and wading pools. They loved the playground & bike track. Wonderful facilities! We stayed in a holiday unit which was basic, not much room for the port a cot. Our friend stayed in the tropical cabin which also suits older kids 5 and up. Overall we loved it. We won't stay anywhere else in cairns!!

  • Stayed: November 2011
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2  Thank Familytravels21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 24 November 2011

We aim to WOW so it is great to hear we are delivering on that. Thanks for this review and we look forward to your next visit

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Reviewed 11 November 2011

I didn't realise that caravan parks were great alternative for families! As most of Big 4 parks, this one was excellent to entertain the kids. However, you cant' expect servise like hotels. They don't service the rooms daily and only change the towels every 3 days. Otherwise, there is no problems!! All the staff were professional and had great knowledge with the tours/bookings!

  • Stayed: August 2011, travelled with family
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1  Thank holifam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

This is an unbelievable place to stay with the kids. From the two pools to the water park, to the numerous outdoor activities to do, you can spend your whole trip at the resort and not bother going else where.
We stay in the villa spa cabins and they are excellent for 2 adults and 2 kids. Cabins are clean, saying that the whole place is very clean.
With exceptional staff who are always willing to help, this is one place I recommend to all.

  • Stayed: November 2011
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2  Thank CWMELM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 24 November 2011

Thanks you for this kind review. We agree that we have paradise here and look forward to your next stay

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Additional Information about Ingenia Holidays Cairns Coconut

Address: 23-51 Anderson Road, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cairns
#1 Family Hotel in Cairns
#1 Romantic Hotel in Cairns
#5 Best Value Hotel in Cairns
Price Range: $119 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ingenia Holidays Cairns Coconut 5*
Number of rooms: 117
Official Description (provided by the hotel):
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort

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