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“What a pleasant surprise, would highly recommend this Motel” 5 of 5 bubbles
Review of Reef Palms

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Reef Palms
Ranked #3 of 66 Hotels in Cairns
Certificate of Excellence
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a pleasant surprise, would highly recommend this Motel”
5 of 5 bubbles Reviewed 11 April 2012 via mobile

Booked online for a brief overnight stay. Have stayed in many of Cairns accomodation rooms and Units,this one rates very highly for me. Very clean, spacious, (had my 23 year old grandson with me), beautifully appointed with kitchenette and small courtyard, and best of all, very pleasant welcoming hosts. It was inexpensive, and a great find. I will definitely stay there again.

Stayed April 2012
Helpful?
2 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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537 reviews from our community

Traveller rating
    275
    198
    42
    10
    12
See reviews for
121
261
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14
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 8 April 2012

We stayed here briefly as a 'cheapie' as part of a bigger trip. We were after something inexpensive, cheerful and decent.

I was very impressed with the Reef Palms. The service was very friendly and welcoming and the cleanliness of the rooms amazing. It really stood out after quite a lot of traveling.

Also, the accommodation was much more spacious than I'd anticipated, well laid out, as was the bathroom. In addition, the pool area is really very nice too. Included was breakfast as well - this was a basic breakfast; cereal, toast, juice, tea/coffee, fruit etc and this was simple but very nice.

This was a great little find and I'm really pleased with the stay we had there.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MissApples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

We booked a week here from the UK on the basis of the excellent Trip Advisor reviews. It exceeded our expectations. The room was very comfortable and spacious, with functioning kitchenette. We were given the choice of 2 rooms on arrival. Most days there was a list of times when you could have a lift into central Cairns at reception. Advice on local trips/tours and places to visit was full and accurate. Booking trips/tours through them was easy, They made sure we had a door-to-door service from trip organisers and we just paid one bill at the end of the week. When we booked a Great Barrier Reef trip they drove us into Cairns and were waiting to bring us back on our return to Cairns.

The outstanding feature of the motel is the wonderful, caring attention given to guests by Sharon and David. If we had a problem or difficulty they would help. They helped us to sort out an itinerary and book all our flights, for the following weeks touring Australia. That attitude is of course shared by the staff who work with Sharon and David. If all businesses were run like this there would not be a recession.

There is a continental breakfast for $10, and wifi costs $16.75 for 10 hours [good if you stay for a week like us].

Room Tip: Make your requirements known when you book and trust Sharon and David to do what is necessary.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank cruisekid61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland, Indiana
Level Contributor
177 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

This is a very nice place if you are staying in Cairns and don't want to be downtown. The hotel is a bit away from all the downtown attractions... maybe a 20 minute walk along the waterfront, but that means it is quiet. They do have a free shuttle to town several times per day. The owners were extremely helpful in arranging tours and scrambled at the last minute to rebook tours for 7 people after a landslide cancelled most of the tours we had already booked that day. In room WIFI is available for a reasonable price (reasonable for Australia). They have a nice little pool and outdoor barbeque area. The room I had had a kitchenette and real refrigerator. The 2 beds are far apart in the room so if one snores, the other can get some sleep. I would recommend Reef Palms hotel.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScubaDave16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 March 2012

I can't say enough about our stay at The Reef Palms!! It was wonderful and our first taste of Australian hospitality!! Sharon and David are perfect hosts-they truly couldn't do enough for us!They booked our tours,drove us into the town ,helped sort out a problem with my new international phone and were gracious at all times!! The room was spotless,nice and roomy and for a great price!! My daughters enjoyed the pool after a long day of touring!! We walked home one night along The Esplanade-not a bad walk,felt very safe!! Cairns is a great resort area!! It was our first stop before heading to Brisbane and then Sydney. Although we enjoyed our stays at each hotel we always thought Sharon and David's hospitality was the best!! I would highly recommend this hotel and if ever I have the chance to be in Cairns you would find me here at The Reef Palms!!!

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patti W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

Clean, comfortable, convenient accommodation that included breakfast. We enjoyed walking along the Esplanade to the city. Most outstanding was the friendly, helpful staff. The shuttle bus to the city when we needed it was most appreciated. Would stay again and recommend to others.

Room Tip: The suite next to the car port is convenient for after hours access.
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

The owners of this hotel are delightful, and are happy to help book any kind of excursion (you can even call ahead to do this in advance). Rooms are clean, and there is complimentary transportation into the city. We stayed two nights, but would have gladly stayed longer!

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Reef Palms

Property: Reef Palms
Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Cairns
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

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