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“EXCELLENT SERVICE, LOCATION AND VALUE”
other travellers have booked this property
Pool area
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Pool area
Antique table Bedroom one with spa ensuite
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Excellent
77 reviews
Pool area
Antique table
Bedroom one with spa ensuite
Living area
Dining area leading out to balcony
Living area leading out to balcony
Kitchen and dining area
Master Bedroom with king bed
Main Ensuite with Spa
Bedroom two with large private ensuite
Artwork
Bedroom two Inc King bed or 2 single beds,TV DVD Coffee facilities.Fridge
Bedroom two
Private ensuite to bedroom two
Dickson Inlet, across the road from accommodation
Laundry facilities
Sugar Wharf, across the road from accommodation
St Mary\'s Church on Dickson Inlet, accross the road from accommodation
Enquiry/Booking contact if prefered.
Dining area leading out to balcony
Swimming Pool
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Port Douglas, Queensland

Reviews from our community

Excellent - based on 77 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Leon J
Tasmania, Australia
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“EXCELLENT SERVICE, LOCATION AND VALUE”
Reviewed April 17, 2016 for a stay in April 2016

This agency provided some of the best booking and support service that we have encountered anywhere in the world and their attention to detail and guest satisfaction was 5-star, despite the fact that the rentals and pricing was not nearly that extravagant. They are to be commended for their excellent customer service. The accommodation we selected at the Mantra on the Inlet could not have been better positioned, was absolutely satisfactory in all respects, and is highly recommended unless you have more upmarket demands (which will probably result in you having to stay further away from the hub of Port Douglas). Thank you Phil. You thoroughly deserve our recommendation to other travelers.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Apr 2016
Thank you Leon for the kinds words and couldn't be more pleased l was able to find you a stay @ short notice & sorry l was fully booked in my personal letting apartment as seen on line, l truely hope you do return to stay with us.
Your communication was spot on which made your checkin so easy at the Stay we found you both & was just what you were looking for.
I'm also pleased you found our tour service an advantage during your stay & took advantage to see the local region over the week.
Cleaners mentioned you left the apartment spotless and respected it at all times.
Please make personal contact next your coming this way and l'll be sure to have our apartment available.
Take care and again thank you for the review..it means a lot that you personally called to thank us for our efforts.
Cheers Phil
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
amh124
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent accommodation in a great location”
Reviewed February 3, 2016 for a stay in January 2016
1
person found this review helpful

We recently spent a fabulous week in Port Douglas. Our two bedroom apartment was in a central location and we were able to shop and walk to a great choice of restaurants each night with ease. The apartment was spacious, comfortable and very clean and was a perfect place to relax after a busy day exploring the area. Phil was an excellent host and was happy to share his extensive local knowledge .He also recommended a very good car hire company, which we used.
Looking forward to a return visit in the not too distant future.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the style and condition of the apartment. Excellent host.
Liked least: No wi-fi
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Feb 2016
Thank you Annette & Deb, you were perfect guests in every way during the booking with perfect communication which made your arrival easy & comfortable.
I couldn't be more pleased you both found the two bedroom apartment suited your individual needs.
You both covered so much during your time in & local surrounding area.
You both respected your apartment & left it perfectly clean on checkout.
I would highly recommend these guests to any future stays that they choose to holiday.
Lisa I look forward to having you again.
Tropical Cheers
PHIL & Lisa.
1&2 Bedroom self contained apartments.
Town Centre location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mrmcgoo19...
Motherwell Scotland
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic accomodation with great location for 4 mile beach and Macrossan St”
Reviewed January 30, 2016 for a stay in January 2016

These apartments are perfect for a trip to port Douglas, these are privately owned within Port Douglas apartments. I cannot recommend Phil and Lisa highly enough. Well furnished clean great location, we booked from the uk and the communications were good and hassle free. Great laundry and communal bbq area with underground parking.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 Jan 2016
Thank you Gillian, Kenny, Robby & Ian so much for your review and that you for trusted us with the rental of our Asian & Nautical apartments from the UK for your special trip to Port Douglas with your family, we're so pleased you enjoyed the location & the apartments to everything you needed.
Your great communication made your arrival from the UK so easy for us.
Thanks also for totally respecting the apartments and leaving them on checkout spotless. You were great guests & truly hope to have you back.
Kenny thanks for the beer mate :o)
Tropical Cheers
Phil & Lisa
Port Douglas on Macrossan
Privately owned 1 & 2 bedroom apartments
Town location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
klam54
Wuppertal, Germany
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best localisation in PD”
Reviewed January 9, 2016 for a stay in December 2015
1
person found this review helpful

Nearly everything was perfect: easy booking, perfect advice and organisation by the owner Phil (very friendly), centrally located but quiet, modern furnishing, parking lot, restaurants/shops/market/harbour nearby
We know that the key delivery is perfectly organized by Phil. Unfortunately, we were unlucky and had some problems because we arrived during the night. This may be an exception and was not the fault of the owner.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: localisation, organization by the owner
Liked least: no WiFi, key delivery
Travelling group: Family with Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 Jan 2016
Thank you Klaus and you all were perfect guests in every way including your communication right throughout the booking from start to checkout was perfect..
You all respected the apartment and was very clean on checkout.
Pleased you enjoyed your tours and the central location to everything you needed during your stay.
We look forward to having you stay again in the near future.
We trust your back home in Germany resting after your long travels.
Tropical Regards
Phil & Lisa
Owner Direct
1 & 2 Bedroom Self contained Apartments.
Central town locations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leanne S
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect location in paradise”
Reviewed November 16, 2015 for a stay in November 2015
2
people found this review helpful

We love this place so much it is our 3rd stay here. Nothing is too much trouble for host Phil from help with a hire car, booking tours or dinner recommendations. The apartment is so nicely decorated we want to copy for our place. The 2 bedrooms are well positioned to be private from one another, the balcony is such a nice space and everything we needed was in the kitchenette including a full size fridge. The pool was so peaceful when we were there we spent the day lunching and swimming and saw no one! Most importantly, the beds were very comfortable. If you want to stay close to everything you need, great service, easy check in,beautiful surrounds then this is great value. See you next time and thanks for your attention to detail.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Close to everything and very comfortable
Liked least: lights left on out in common areas during night (beyond anyone's control)
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Nov 2015
Thank you Leanne, Jim & Judy for your review on your 2 week stay with us and couldn't be more pleased to see you all again.
As usual you looked after the apartment like it was your own home.
It was nice be invited to have a meal with you all & chat over a drink.
Leanne I'm pleased you & Jim got to see so much of Port Douglas and it's surrounding area this time with time left to use the pool & relax.
Thank you so much for continuing to trust us with your accommodation & look forward to seeing you all again next year.
Lisa & l wish you all the best for the future.
Tropical Regards
Phil & Lisa
Owners Direct.
1&2 self contained apartments.
Town Central location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
peterlyt
Melbourne, Australia
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A great place to stay in central Port Douglas.”
Reviewed October 22, 2015 for a stay in October 2015
2
people found this review helpful

Experienced great personal service from Phil in meeting with us and meeting with our needs and requirements, which included under ground parking. The property was very clean and its actual location in Port Douglas was terrific. I found that the cost for the two bedrooms, which included a kitchen and living area, for four people was very good, taking into account that I am retired.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The kitchen
Liked least: Lack of wi-fi.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Oct 2015
Thank you Peter for your time to review your stay with which we appreciate & to have guests like yourselves is a pleasure.
The apartment was respected and treated like your home & left on checkout extremely neat & tidy.
Your communication right throughout the booking made looking after you all very easy.
It was such a pleasure meeting you Helen,Sofie & Rob from Texas .
I couldn't be more pleased that you found the apartment met your needs & the location suited everything you needed to do.
Peter we would love to have you return, it's a great business when we can meet nice people like yourselves.
Lisa & l wish you all the best and thank you for trusting us in your special trip to Port Douglas.
Tropical Regards
Phil & Lisa
Port Douglas on Macrossan.
1 & 2 bedroom self contained apartments.
Town central.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
denbart
perth
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Fablous Stay”
Reviewed October 14, 2015 for a stay in September 2015
2
people found this review helpful

Stayed with my wife and brother in 2 bedroom apartment with all the luxuries. Fantastic bed and lovely decor. Great sitting on the balcony for a predinner drink with a myriad of wonderful places to eat just a short stroll away.
Nothing is too much for Phil and communication was excellent.

Thanks Phil

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Oct 2015
Thank you both for being the perfect guests and looking after your apartment like home & communicating throughout the booking to make your stay a great one.
Glad you loved your pre drinks on the fabulous balcony & everything the apartment offered to make your stay with us a comfortable one.
The location is a popular one with everyone to have the access to everything you need in Port Douglas.
Thank you also for leaving the apartment so neat & tidy like you hadn't even been there :0) which really shows the type of respectable people you are.
Lisa & l wish you all the best and hope to have you again soon.
*I highly recommend Denise & Bart to any accommodation stay..*
Tropical Regards
Phil & Lisa
Port Douglas on Macrossan
1 & 2 bedroom self contained apartments town central.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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