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Reviewed June 19, 2018

Seated inside or out, the view over the swimming pool by night is impressive. Great choose of food, adequate wine list and friendly service. Well worth a visit when in staying in Port Douglas or nearby.

Room tip: Clarify by phone before arriving for specific requirements
Date of stay: June 2018
  • Trip type: Travelled with friends
    • Location
    • Service
Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this reviewResponded June 24, 2018

Dear George P,
Justin and the team at ALUCO Restaurant and Bar are absolutely thrilled to read of your great experience had with us. Thank you so much for sharing, we hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 17, 2018

Pullman Port Douglas Sea Temple Resort & Spa has to be one of the great holiday experiences anyone could wish to have, first class accommodation, friendly helpful staff located in the heavenly Port Douglas, a fantastic combination.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank redned47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this reviewResponded June 18, 2018

Dear redned47,
What a truly wonderful review! Myself and the team are so appreciative of you taking the time to provide our team with such great feedback.
It really does make our day reading of our valued guests enjoyable stays!
Looking forward to your next visit!
Until then!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2018

On arrival we were upgraded from a spa suite to a 2 bedroom unit with private plunge pool, needless to say we were thrilled! We absolutely loved our stay here, the pool is the best I've seen and my 12 year old daughter loved it. Buffet breakfast was great, plenty of options, loved the fresh juices. We would love to return to this hotel on our next visit to Port Douglas. My only criticism would be the "cocktail" served at happy hour was definitely not of the standard that I would expect from a luxury hotel. It was more like flat post mix soft drink with a shot of alcohol. As someone who appreciates the finer details, this was a very noticeable drop in quality to me. We had a rental car and there was garage parking provided for all guests. The resort is located out of town and if you want to explore this beautiful region I recommend hiring a car. I didn't have time to visit the spa on this occasion but that will be first on my list for my next visit. Overall a wonderful stay and I highly recommend this resort for your stay in Port Douglas.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank BeeCeeElwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this reviewResponded June 18, 2018

Dear BeeCeeElword,
I cannot thank you enough for sharing your positive and overall enjoyable stay with us! Our passionate team love to create only the best possible stays for our valued guests and it really makes our day to read such reviews as yours, please be aware I have shared your feedback with the entire team.I have noted your comments in relation to the Cocktails served at Pool Bar, our Pool Bar shall be focusing on how better to improve the current offering - you shall hopefully see a BIG difference on your return visit!
We look forward to welcoming you back to Port Douglas next year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 12, 2018 via mobile

I checked in here on the 6th. The service was great and the view was spectacular. The resort is near the beach and the food is divine especially their buffet breakfast. The rooms were spacious especially since we got a Villa. I would definitely recommend those who are vacationing in Port Douglas Cairns to stay here.

Date of stay: June 2018
Trip type: Travelled with family
2  Thank Replica_Irv_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this reviewResponded June 18, 2018

Dear Irvingtanthehe,

Absolutely brilliant to read about your enjoyable stay with us recently at Pullman Port Douglas.
From our super convenient location to our divine buffet breakfast.
We are so thankful for you taking the time to provide feedback and valuable information for our future guests and fantastic Trip Advisor community.
We hope to have the opportunity to welcome you back again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2018

From the smiling and informative greeting at Check-in to an efficient and accurate check-out 6 days later we felt welcome and appreciated. As AccorPlus members we were offered a welcome gift; up-graded to a significantly larger apartment than the one booked; received two complimentary bottles of water and others on request. The facilities were modern, clean and in excellent working order. Some maintenance on the finish of the outdoor furniture is needed. The dining area allows for seating under cover or pool-side. The breakfast was of good quality but the same offering every day and not a particularly remarkable feature apart from the very popular Nespresso-type coffee machine !
The dinner menu includes meat, fish, pasta and a vegetarian option. Prices are on the high side but quality and presentation very good. The range of wines is adequate.
We enjoyed the surroundings, well-kept garden areas and general ambience of the resort. The pool was sparkling clean and the only negative is the unexpectedly cold water; - much colder than the sea along 4 mile beach. One of the biggest plusses of our stay was the attitude of all staff we met; friendly, genuinely helpful, and keen to ensure we enjoyed our stay - especially those at reception and in the dining room. As someone else commented - not quite the five-star experience but most enjoyable and worth a return visit.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank WorldWideKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this reviewResponded June 18, 2018

Dear WorldWideKiwi,,

We are immensely heart-warmed and humbled by your praise about our service. I will share your compliments with our whole team. Our team always do their utmost to meet every guests' needs and it is brilliant that they were able to assist you with whatever requests you had.

At Pullman we always strive on the opportunities we receive to learn and improve. Your review has truly been a motivation for our team.

Thank you and we look forward to welcoming you back again soon.

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