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“Great accommodation, clean & friendly, perfect location.”

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Wyndham Surfers Paradise
Ranked #13 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Palm Beach
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great accommodation, clean & friendly, perfect location.”
Reviewed 2 June 2012

My husband & I stayed here for one night, May 31st, 2012. On arrival we received a box of chocolates & a little tour of where restaurant, pool, spa, bbq area, and gym were located. Benjamin at reception was very helpful & smiley. Basha was lovely. And Michelle Blomberg who organized this last minute accommodation was WONDERFUL!
Our room on the 10th floor (1007) was faultlessly clean with a really lovely colour scheme & decor. It was fully self-contained, oven, microwave, fridge, dishwasher, 2 tv's, cable, huge shower, 4 fluffy towels, comfortable mattress, etc- It had EVERYTHING you would want.
The pool is heated in winter & the spa was divine!
We didn't eat or order from the restaurant, but the prices were very reasonable.
You won't regret staying here :D

Room Tip: When booking decide if you'd like "hinterland" views, or "ocean" views. Both...
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
2 Thank AussiePhotoGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Wyndham Surfers Paradise, responded to this review, 27 June 2012
Dear AussiePhotoGirl,

Thank you for taking the time to post your lovely review of Wyndham Surfers Paradise on Trip Advisor.

We take a lot of pride in our hotel and believe we have the best of everything, including our staff. Thank you for your kind comments regarding Benjamin, we have congratulated him again on his outstanding customer service.

Thank you again for your lovely review and we look forward to welcoming you again in the future!

Kind Regards,

The Team at Wyndham Surfers Paradise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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696 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Perth, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 May 2012

The room was very clean with modern furniture and appliances. It was exactly as the pictures showed. Great location and great views. We had the 2 bedroom apartment, with 2 bathrooms, laundry, fully equipped kitchen. Security was excellent, you could only access the floor you were staying on. Short stroll to Cavill Ave. Very happy.

  • Stayed May 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Loretta_Christo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Wyndham Surfers Paradise, responded to this review, 27 June 2012
Dear Loretta_Christo,

Thank you for taking the time to post your lovely review of Wyndham Surfers Paradise

We believe we have the best of everything including our location (close to Cavil Ave without being right in the center), self contained apartments and views, and we are so glad to hear you think the same.

Thank you again for posting you review, and we look forward to welcoming you again in the future!

Kind Regards,

The Team at Wyndham Surfers Paradise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 May 2012

We stayed at two bedroom apartment for 2 nights. We were upgraded to upper floor with nice ocean view. Excellent brand new apartments with all you need amenities, well equipped modern kitchen, large balcony, spacious living room. We booked it online as a special deal and we were lucky to find out that it was really special price. There is hot Jacuzzi and swimming pool in hotel and can be used even in cold weather. Friendly helpful staff. Highly recommend this apart hotel to everyone who wants to stay, great value. Walking distance to all restaurants and cafes, 5 minutes till the beach.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BetaLaaCosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Wyndham Surfers Paradise, responded to this review, 27 June 2012
Dear BetaLaaCosta,

Thank you for taking the time to post your lovely review on Trip Advisor

We take great pride in our hotel and love to hear when our guests have enjoyed it as much as we do.

Thank you again for your lovely review, and we look forward to welcoming you again in the future!

Kind Regards,

The Team at Wyndham Surfers Paradise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 May 2012

My husband and I picked this hotel because it had the best reviews for the amount of money we were looking to spend. And true to all the reviewers' words, it really was great value.

Apartment: We loved that it was an apartment with a fully equipped kitchen. Since we were there for 5 nights, we popped down to Woolworths from time to time which is about a 10 minute walk away from the block to buy groceries. You can save a lot of money by cooking meals for yourself instead of eating out every day! I would imagine families would particularly enjoy doing this sort of thing. We rented DVDs pretty much every evening and the couch was comfortable and nice to relax on.

Bedding: It was disappointing that instead of a proper king size bed, we just had two singles pushed together. The line in the middle made it uncomfortable for us to sleep right next to each other. Otherwise the actual beds themselves were good, as another reviewer pointed out the pillows a bit too fat but that's a personal preference. Some luxury hotels offer a pillow menu but that is probably why you have to pay double to stay in a place like that!

Cleanliness: Everything was spotless when we arrived, including the kitchen. Cleaning liquids and washing detergent were provided for us to do our laundry. Just make sure you put any dirty dishes in the dishwasher and take the bins out before you check out though, so you don't incur any extra charges.

Staff: We got off on the wrong footing with the first receptionist we met, she wasn't particularly friendly and was short with us. But for the rest of our stay, everyone was very friendly and helpful, including that same one so we're happy!

Service: They will not clean your rooms daily, so if you stay there for a week you will have to do the housekeeping yourself for the entire stay. This is not a complaint, we knew what renting an apartment involved but I thought I'd just put it out there for people who might want to stay in a proper hotel.

Location: Not quite smack in the centre of Surfers Paradise but it doesn't really matter. It's not far from it and everything is within walking distance - the beach, bus stops, shops, restaurants, etc.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mirlina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Guest Relations Manager at Wyndham Surfers Paradise, responded to this review, 16 April 2015
Dear Mirlina,

Thank you for taking the time to post your lovely review of our hotel on Trip Advisor.

Apologies there has been such a delay. We hope to see you again soon. Feel free to contact us directly so we can offer something special.

Thank you again for your feedback, and we look forward to welcoming you back in the future!

Kind Regards,

Wyndham Surfers Paradise.
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Central Coast, Terrigal
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 May 2012

Stayed at the Wyndham Surfers Paradise in December 2011 in a two bedroom apartment. The apartment itself was spacious and well appointed, with lounge area and kitchen. The furniture was a little worn but this is expected with apartment style accommodation. The location was good with views of the beach and ocean. The only negative was that in high winds the two lifts would stop working, leaving everyone stranded. Otherwise not bad for the price.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cowboyduke31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lismore, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 May 2012

Stayed at the Wyndham this weekend with my daughter, got a great deal and to be honest wasn't expecting it to be as good as it was. Staff were lovely, free parking, very clean, comfortable bed, awesome pool and spa, kitchen had everything you need. We were on the top floor and although we didnt have a beach view we had a lovely view of the river which was so nice. Rooms are bright and airy. I had read mixed reviews on breakfast but decided to try it anyway. At $17.50 you cannot complain. It didn't have the extensive range of food you might get at a 5 star hotel but you are paying half the price. Breakfast consisted of bacon, lovely little sausages, hash browns, tomato, baked beans and scrambled eggs...plus a range of cereals, a really good selection of pastries and cakes including croissants, orange and pineapple juice and coffee. I thought it was excellent value for money and was very satisfying. The dvd player was playing up however it wasn't a big deal to us to watch movies so we didn't even bother reporting it until we left and these things happen wherever you are. I was pleasantly surprised at how lovely this place was and would definitely stay here again. I think people need to realise when writing these reviews that hotels and apartments are two different things, and both have their benefits, as far as apartments go you would be hard pressed to find fault with this one.

  • Stayed May 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank LetitiaLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Director of Sales at Wyndham Surfers Paradise, responded to this review, 21 May 2012
Thank you kindly for your wonderful review! We love it here and take great pleasure hearing about your happy experience.

Please visit us again soon and we will give you our return guest discount!
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Labrador, Australia
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 May 2012

Booked the accommodation on-line way back in January 2012 for four nights). Check-in was as smooth & hassle-free as you can expect.

Got put into a one bedroom apartment on the top floor (17th) which impressed with it's cleaniness & modern decor (but not overly luxurious).

The bedding was comfortably firm. Good sized balcony with two tables & four chairs. Great for showing off the views to anyone paying you a visit.

Self-contained laundry (washer/dryer) came in very handy for the few clothes I manage to fit into my carry-on bag.

A good sized fridge in fully equipped kitchen came in very handy for extra food/drink which can be readily purchased from nearby shops (a BWS liquor store is literally across the road). If cooking is not on the agenda, a short easy walk will give you plenty of restaurants & takeaways to choose from.

Cavill Mall itself is about 10 minutes walk away. Close enough yet just far enough away for the hotel to be a quiet retreat. Hotel does provide guest car parking but because of tight corners extra caution is needed when driving a bigger sized 4WD etc. in/out of there.

Had breakfast included in room rate which amply supplied the basics (cereal, fruit, scrambled eggs etc.).

Being an apartment hotel they do not have a daily room service & at the end of your stay you are asked to clean it to an acceptable condition (i.e. empty rubbish bins, wash/dry dishes etc.).

All in all, one very comfortable stay & would love to stay there again.

Room Tip: Go for a higher floor. The hinterland/river rooms are uninterrupted by any nearby tall buildings (un...
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jet Age Explora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Director of Sales at Wyndham Surfers Paradise, responded to this review, 21 May 2012
Thank you for taking the time to write such a lovely review.

Please contact us directly on your next week on 07 5579 6500 for a return guest discount, we would love to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Surfers Paradise

Property: Wyndham Surfers Paradise
Address: 3018 Surfers Paradise Bvd | (Cnr Markwell Ave), Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Azzura Surfers Paradise Resort)
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Surfers Paradise
#8 Romantic Hotel in Surfers Paradise
#13 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wyndham Surfers Paradise 4*
Number of rooms: 52
Official Description (provided by the hotel):
Wyndham Surfers Paradise is ideally positioned to explore the brilliant attractions the Gold Coast has to offer.Built in 2009, the 17-storey hotel boasts a fresh, contemporary design. The deluxe, self-contained apartments have been stylishly appointed and offer magnificent views of the surrounding beaches and hinterland. All rooms include iPod docking stations and double glazed glass which assists with the sound and heat transfer for your convenience. Most rooms have Ocean or River and Hinterland views.The hotel has its own ground floor restaurant and cafe precinct and other facilities include an outdoor heated swimming pool and spa, BBQ and recreation deck. ... more   less 
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Also Known As:
Wyndham Surfers Paradise Hotel Surfers Paradise
Wyndham Surfers Paradise Gold Coast, Australia

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