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All reviews palmer street magnetic island washing machine quiet end studio apartment full size fridge short walk industrial area self contained cooking facilities nice room quiet location bed was very comfortable great place to stay business trip visiting townsville restaurants and bars
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Reviewed May 30, 2015

Had a single night stay here at the tail end of a business trip. Room had a self contained kitchen which was great and I had a good sleep. The front counter staff did a great job explaining how the place worked and also gave me some vouchers to get a discounted meal at the restaurant.

Date of stay: May 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank sneaky_nu123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksM0nPalmer, Manager at Oaks Metropole Hotel, responded to this reviewResponded June 2, 2015

We appreciate your time to give us valuable feedback during your recent stay at Oaks M on Palmer.

I am glad that you found the king size beds comfortable and that you had a really good night’s sleep. I will ensure our front office staff receive your feedback regarding the excellent customer service you received.

It is always nice to receive that little bit extra and the on-site restaurant always have daily meal deals and promotions for our guests.

Thank you for staying at Oaks M on Palmer and we look forward to catering for your business needs the next time you visit Townsville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 29, 2015

I usually stay at this hotel when i visit Townsville, Its located right down the road from the restaurants, An just across the river from the Clubs.
Price of stay is pretty good, No noise from the outside, Rooms are nice, get a lil balcony, Get a good nice view if your up top.

Ribs an Rumps is on the street, Visit that place too, screw the others =P

Date of stay: March 2015
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Karl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksM0nPalmer, Manager at Oaks Metropole Hotel, responded to this reviewResponded May 31, 2015

Thank you for the review. It is great to read that you prefer to stay at Oaks M on Palmer when visiting Townsville.

We are glad that you found the sleep quality excellent and quiet. Our prices are great when staying in Townsville. We also offer awesome online special rates when you sign up to our MyOaks membership on the Oaks Hotels & Resorts website. It's free to join!

There is a range of awesome restaurants along Palmer Street. The Metropole Hotel and of course Ribs & Rumps all within walking distance from the hotel.

We look forward to offering you great service again the next time you visit Townsville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 28, 2015

These self-contained studio apartments are GORGEOUS! They really are beautifully laid out and very nicely styled. I can't fault this for accommodation and the staff are great and very friendly. If you have a car, they also have adequate carparking.

On a negative note....no room service, mini bar or business centre...so if staying for business it can be a little lacking. If you don't have a car, it's a bit of a walk to anywhere...it's literally at the very end of Palmer Street and unless you like the limited menu at The Metropole Hotel or Masala Indian (which is DELICIOUS) you got a bit of a walk to the other end where you'll find plenty of casual eateries.

Room tip: Ask for an Ocean View...I was 'upgraded' and got the industrial estate view...meh.
Date of stay: May 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank BrisbaneMummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksM0nPalmer, Manager at Oaks Metropole Hotel, responded to this reviewResponded May 31, 2015

Such a great title! I couldn't have said it better myself. Thank you for taking the time to share your valuable feedback.

It is wonderful to read that you found the apartments gorgeous, nicely laid out and modern. Our excellently trained and friendly staff will always be there to ensure you enjoy your stay. The apartments are self catering however the on site restaurant does offer chargeback and take away options for guest convenience. We do also offer conference facilities if required which can be located top floor of the heritage listed Metropole Hotel in front.

We are happy that you enjoyed your stay overall during your business trip. We look forward to seeing you on your next business trip to Townsville. We hope that you will be able to take advantage of the beautiful views from the Cityscape apartments overviewing the city, ocean and Magnetic Island.

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Reviewed May 25, 2015

My stay was for business however staying here was lovely. Beautiful view and loved the room. Nice decent size room for 1 person. Was clean and very well presented. I would recommend this place to friends.

Date of stay: May 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tabn297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksM0nPalmer, Manager at Oaks Metropole Hotel, responded to this reviewResponded May 31, 2015

We appreciate that you have taken the time to give us valuable feedback and recommendation to friends and other business travellers a like.

We are glad that you really enjoyed the apartments and that we were able to cater to your business needs. The modern décor and excellent housekeeping service really do present great apartments, all to enhance the Oaks experience.

Thank you for choosing Oaks M on Palmer as your choice of accommodation during your business trip to Townsville. We also have a range of properties on our Oaks Hotels & Resorts website should you require accommodation across Australia.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 21, 2015

With the opening line on check-in - "Good afternoon, sir. We've given you a complimentary upgrade." - what a great introduction to Oaks M on Palmer!! The room was on the 10th floor (of 11) and commanded a great view to the south side of Townsville. It was well-appointed and fully equipped for a longer stay with all necessary kitchen equipment. The service was friendly and the food at the adjoining Metropole Hotel was both delicious and ample. An excellent three-day experience!! Situated at the bottom end of Palmer Street, it is only a short walk into the city area, with a variety of eateries along the way.

Room tip: Good views in all directions - the higher the floor the better!
Date of stay: May 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksM0nPalmer, Manager at Oaks Metropole Hotel, responded to this reviewResponded May 28, 2015

We appreciate your time to be able to give us a review during your recent stay at Oaks M on Palmer. It was really great to read that we have exceeded your expectations.

Where possible we like to further enhance our Oaks experience to our guests when they stay in Townsville. Those views are wonderful from the higher levels especially the Cityscape apartments. The food at the onsite heritage listed Metropole Hotel is great and I will ensure that the staff are informed of your valuable feedback.

Thank you for choosing Oaks M on Palmer as your accommodation provider during your stay in Townsville. We look forward to seeing you next time, so that we may share with you another great Oaks experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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